Overview

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Shiborui Hotel (Hangzhou West Lake)

352 Yanan Road, Hangzhou 310005, China
+86 571 2890 7777

$58+

Overall guest ratings

8.9/10 Excellent
based on 1,600 reviews

Review highlights

  • 9.7
  • 7.6
  • 4.7
  • 4.2

Good to know

  • Great shopping
  • Close to public transport
  • Good accessibility by car

Nearby

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    About

    HangZhou Spring Hotel is located close to Wulin Square, within walking distance to Longxiang Market. It is 30 kilometers away from Xiaoshan International Airport. The hotel properties include free parking lot, business center, ticket service, room service, travel service, postal service, safe deposit boxes at receptioin and Wi-Fi in public area.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Safe
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    based on 1,600 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      7.1 "71% said the reception staff was great."
      8.1 "81% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.7 "83% complained about the bathroom."
      2.8 "Air conditioning was criticized by 72%."
      0.0 "100% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      1.4 "86% had problems with the shower."
      0.0 "100% found problems with the furniture."
      2.9 "71% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.1 "Breakfast is below average."
    • 3.1 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      0.6 "94% criticized the small bathroom."
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    Overall rating

    9.1 Excellent
    based on 288 reviews
    • 9.7 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
    • 2.6 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      0.5 "95% criticized the small bathroom."

    Overall rating

    9.0 Excellent
    based on 720 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Good service."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
      1.7 "83% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.9 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    based on 496 reviews
    • 9.8 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
    • 7.4 "Good service."
      8.3 "83% thought the service was very professional."
      8.2 "82% found the staff to be very friendly."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 5.1 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    based on 96 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 7.7 "Good service."
    • 4.4 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
    • 3.2 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great shopping"
    "Close to public transport"
    "Good accessibility by car"
    data provided by TrustYou
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