Overview

West Lake Hillview International Hotel

37 Lianhuafeng Road, Hangzhou 310002, China
+86 571 8737 9999

$87+

Overall guest ratings

8.4/10 Excellent
based on 1,863 reviews

Review highlights

  • 7.7
  • 7.5
  • 7.4
  • 5.2

Good to know

  • Great reception
  • Friendly atmosphere

Nearby

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    About

    The West Lake Hillview International Hotel (Lantian Qingshuiwan Guoji Dajiudian) is located just a five-minute walk from West Lake nestled between the Yuhuang and Jiuyao mountains. The on-site restaurants serve both Chinese and Western dishes. Business travelers can make full use of on-site conference rooms to organize events. For recreation there are many fitness facilities for guests to take advantage of.

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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 1,863 reviews
    • 7.7 "Good location."
      10.0 "100% liked the proximity to sightseeing."
      7.2 "Great parking, according to 72%."
    • 7.5 "Good service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.3 "Vibe was decent."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.8 "68% thought the bathroom was big enough."
    • 3.8 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 298 reviews
    • 7.9 "Good location."
    • 7.5 "Good breakfast."
    • 7.1 "Good service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 6.6 "Vibe was decent."
    • 5.6 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    based on 1,006 reviews
    • 7.6 "Good breakfast."
    • 7.5 "Good location."
      10.0 "100% liked the proximity to sightseeing."
      7.2 "Great parking, according to 72%."
    • 7.2 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 5.9 "Vibe was decent."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.7 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      0.0 "100% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "100% thought the tv was sub-standard."
    • 3.5 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.8 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 503 reviews
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.8 "Good location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.0 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      8.5 "85% thought the hotel was luxurious."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
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    Overall rating

    8.0 Good
    based on 55 reviews
    • 7.7 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Good location."
    • 6.2 "Vibe was decent."
    • 5.0 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.9 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly atmosphere"
    data provided by TrustYou
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