Overview

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Wyndham Grand Plaza Royale Hangzhou
Top Luxury Hotel

No 555 Fengqi Road, Hangzhou 310006, China
+86 571 8761 6888

$199+

Overall guest ratings

9.4/10 Excellent
based on 8,134 reviews

Review highlights

  • 9.5
  • 9.0
  • 8.4
  • 3.5

Good to know

  • Great reception
  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you just a 5-minute drive from West Lake. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. An indoor pool and a spa tub are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Spa
    • Indoor pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    based on 8,134 reviews
    • 9.5 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.5 "Management was excellent, said 85%."
      7.4 "74% said the concierge service was amazing."
      10.0 "100% were impressed by the laundry service."
    • 8.4 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.2 "92% thought it was clean."
      9.4 "Clean pool, said 94%."
    • 8.3 "Breakfast is good."
    • 8.3 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
      9.3 "93% enjoyed the snacks that were offered."
      7.1 "71% loved the menu selection."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    9.3 Excellent
    based on 1,708 reviews
    • 9.5 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.5 "Management was excellent, said 85%."
      7.2 "Housekeeping was great, according to 72%."
    • 8.6 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 8.3 "Breakfast is good."
    • 7.5 "High comfort."
      8.1 "81% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      9.2 "92% liked the big bathroom."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."

    Overall rating

    9.4 Excellent
    based on 4,311 reviews
    • 9.5 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.1 "City centre within easy reach, said 91%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.7 "Management was excellent, said 87%."
      7.7 "77% said the concierge service was amazing."
    • 8.5 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
      9.2 "92% enjoyed the snacks that were offered."
    • 8.5 "Breakfast is good."
    • 8.0 "Pool is good."
      9.3 "Clean pool, said 93%."

    Overall rating

    9.4 Excellent
    based on 1,545 reviews
    • 9.5 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.6 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
    • 8.5 "Breakfast is good."

    Overall rating

    9.2 Excellent
    based on 569 reviews
    • 9.7 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.7 "97% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 8.4 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 8.0 "Rooms are great."
      9.0 "90% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      8.1 "81% thought the view was good."
      8.2 "82% said rooms were clean."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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