Overview

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Gondola Hotel & Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 288 866

$50+

Overall guest ratings

8.1/10 Excellent
based on 577 reviews

Review highlights

  • 9.6
  • 9.0
  • 7.7
  • 4.3

Nearby

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    About

    With a stay at Gondola Hotel & Spa, you'll be centrally located in Hanoi, steps from Hang Gai Street and minutes from Ngoc Son Temple. This luxury hotel is within close proximity of St. Joseph Cathedral and Thang Long Water Puppet Theatre.

    Rooms

    Make yourself at home in one of the 50 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 km.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 577 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      7.5 "75% enjoyed the lobby entrance."
    • 5.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.7 "57% said the view was so-so."
      5.0 "Only 50% found the balcony ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 4.3 "Bar is not good."
    • 4.2 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 340 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      5.7 "57% said the view was so-so."
    • 5.7 "Average comfort."

    Overall rating

    8.5 Excellent
    based on 63 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.7 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    • 5.6 "Average comfort."

    Overall rating

    7.8 Good
    based on 63 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.6 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 5.2 "Average comfort."

    Overall rating

    8.1 Excellent
    based on 109 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.0 "Breakfast is good."
    • 5.6 "Rooms are ok."
      5.8 "58% said the view was so-so."
    • 4.7 "Not very comfortable."
      3.1 "69% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews


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