Overview

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Hanoi Serendipity Hotel

14A Chan Cam Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 289 868

$39+

Overall guest ratings

8.5/10 Excellent
based on 223 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.4
  • 6.8

Good to know

  • Very quiet
  • Clean rooms
  • Spacious rooms
  • Friendly service

Nearby

    show all

    About

    With a stay at Hanoi Serendipity Hotel, you'll be centrally located in Hanoi, steps from Hang Da Market and St. Joseph Cathedral. This hotel is within close proximity of Vietnamese National Tuong Theatre and Hang Gai Street.

    Rooms

    Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and plasma televisions. Computers with complimentary wired and wireless Internet keep you connected, and cable programming is available for entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hanoi Serendipity Hotel.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A train station pick-up service is provided at no charge.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 223 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.5 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.2 "Excellent breakfast."
    • 8.5 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      9.4 "94% thought it was pleasantly quiet."
    • 6.8 "Internet is average."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 131 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.5 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 8.4 "Rooms are great."
      9.5 "95% said rooms were clean."
      9.5 "95% thought rooms were spacious."

    Overall rating

    8.4 Excellent
    based on 42 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.3 "Excellent breakfast."
    • 8.2 "Rooms are great."
      9.3 "93% said rooms were clean."

    Overall rating

    7.9 Good
    based on 49 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.5 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Very quiet"
    "Clean rooms"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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