Overview

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The Balmoral Hotel

16-18 Franklin Mount, Harrogate, HG1 5ET, United Kingdom
+44 142 350 8208

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+44 142 350 8208

Overall guest ratings

7.9/10 Good
based on 418 reviews

Review highlights

  • 9.7
  • 9.5
  • 4.7
  • 3.2

Good to know

  • Friendly service

Nearby

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    About

    The Balmoral Hotel offers a great location, putting you within just a 10-minute walk of Turkish Baths and Health Spa. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily. A terrace and a garden are other highlights at this romantic hotel, and rooms offer flat-screen TVs and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 418 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.5 "Excellent breakfast."
    • 9.5 "Terrific location."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 4.7 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      0.8 "92% had problems with the shower."
      2.6 "74% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
    • 3.2 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."

    Overall rating

    7.8 Good
    based on 317 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.6 "Excellent breakfast."
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 4.2 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.1 "79% said rooms were dirty."
      0.7 "93% had problems with the shower."
      2.1 "79% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
    • 2.5 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."

    Overall rating

    8.1 Excellent
    based on 25 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 9.4 "Excellent breakfast."
    • 7.6 "High value."
    • 7.2 "High comfort."
      7.0 "70% said the beds were comfortable."
    • 4.9 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."

    Overall rating

    8.0 Good
    based on 75 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Excellent breakfast."
    • 9.5 "Terrific location."
    • 7.3 "High value."
    • 7.2 "High comfort."
      7.2 "72% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
    • 6.3 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      4.0 "60% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
    • 3.8 "Not very clean."
      3.0 "70% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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