Overview

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The Balmoral Hotel

16-18 Franklin Mount, Harrogate, HG1 5ET, United Kingdom
+44 142 350 8208

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+44 142 350 8208

Overall guest ratings

7.9/10 Good
based on 482 reviews

Review highlights

  • 9.7
  • 9.5
  • 4.8
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    The Balmoral Hotel offers a great location, putting you within just a 10-minute walk of Turkish Baths and Health Spa. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily. A terrace and a garden are other highlights at this romantic hotel, and rooms offer flat-screen TVs and room service.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 482 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Excellent breakfast."
    • 4.8 "Disappointing food."
      0.0 "100% did not like what was on the menu."
    • 4.5 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      3.1 "69% said rooms were dirty."
      1.1 "89% had problems with the shower."
      2.9 "71% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
    • 3.5 "Not very clean."
      3.1 "69% said rooms were dirty."
      4.2 "58% said the bathroom was dirty."

    Overall rating

    7.8 Good
    based on 380 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 9.4 "Excellent breakfast."
    • 5.4 "Food is average."
    • 4.0 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.7 "73% said rooms were dirty."
      1.1 "89% had problems with the shower."
      2.5 "75% found problems with the furniture."
      3.6 "64% said the bathroom was dirty."
    • 2.9 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."

    Overall rating

    8.1 Excellent
    based on 24 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 6.9 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."

    Overall rating

    8.0 Good
    based on 77 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 9.4 "Excellent breakfast."
    • 7.2 "High value."
    • 6.9 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.0 "Average amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
    • 4.3 "Disappointing food."
    • 4.2 "Not very clean."
      3.5 "65% said rooms were dirty."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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