Overview

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The Balmoral Hotel

16-18 Franklin Mount, Harrogate, HG1 5ET, United Kingdom
+44 142 350 8208

Call

+44 142 350 8208

Overall guest ratings

7.9/10 Good
based on 288 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.4
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    The Balmoral Hotel offers a great location, putting you within just a 10-minute walk of Turkish Baths and Health Spa. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily. A terrace and a garden are other highlights at this romantic hotel, and rooms offer flat-screen TVs and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 288 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.6 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 9.4 "Incredible bar."
    • 9.3 "Excellent breakfast."
    • 5.9 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 4.6 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      0.8 "92% had problems with the shower."
      3.1 "69% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
    • 2.7 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
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    Overall rating

    7.8 Good
    based on 221 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.6 "Terrific location."
      7.8 "Great parking, according to 78%."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "Excellent breakfast."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 4.4 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.9 "81% said rooms were dirty."
      0.9 "91% had problems with the shower."
      2.8 "72% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
    • 2.1 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."

    Overall rating

    8.1 Excellent
    based on 23 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 8.2 "Good value."
    • 5.0 "Rooms are ok."
      1.4 "86% thought they were poorly maintained."

    Overall rating

    8.0 Good
    based on 43 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 7.1 "High comfort."
      8.1 "81% thought rooms were spacious."
    • 6.2 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.6 "Food is average."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
    • 3.3 "Not very clean."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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