Overview

Smartline Neptuno Beach
Top Beach Hotel

3 Vagias Street, Heraklion 714 14, Greece
+30 281 037 0227

$101+

Overall guest ratings

8.8/10 Excellent
based on 472 reviews

Review highlights

  • 9.5
  • 9.1
  • 9.1
  • 5.2

Good to know

  • Recreation staff is nice
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    At Neptuno Beach, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Natural History Museum of Crete. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Main Restaurant serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a bar/lounge are other highlights, and rooms offer furnished balconies or patios and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Business centre
    • Child-friendly
    • Concierge service
    • Spa
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 472 reviews
    • 9.5 "Wonderful beach."
      9.3 "93% appreciated the clean beach."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      8.6 "86% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      8.7 "Good access to the airport, said 87%."
      8.9 "Near to public transport, according to 89%."
      7.9 "Easily accessible by car, said 79%."
      8.6 "City centre within easy reach, said 86%."
    • 9.0 "Perfectly clean."
      8.5 "85% said rooms were clean."
      9.1 "91% thought it was clean."
      9.5 "Clean pool, said 95%."
    • 8.8 "Breakfast is good."
    • 5.2 "Rooms are ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.5 "Internet is poor."
    • 3.8 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    based on 344 reviews
    • 9.7 "Wonderful beach."
      9.4 "94% appreciated the clean beach."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.1 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      8.6 "Good access to the airport, said 86%."
    • 8.9 "Breakfast is good."
    • 8.6 "Food is delicious."
      7.5 "75% loved the menu selection."
      9.4 "94% loved the dining experience."
    • 5.1 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 4.2 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 127 reviews
    • 9.4 "Wonderful beach."
      9.1 "91% appreciated the clean beach."
    • 9.1 "Terrific location."
    • 8.8 "Generally very clean."
      8.8 "88% thought it was clean."
      9.4 "Clean pool, said 94%."
      8.7 "87% said rooms were clean."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the recreation staff was great."
    • 7.9 "Tasty food."
      7.3 "73% loved the menu selection."
    • 4.5 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.5 "65% found problems with the furniture."
    • 4.3 "Internet is poor."
    • 3.6 "Not very comfortable."
      2.6 "74% said rooms were small."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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