Overview

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Four Points By Sheraton Houston - Citycentre

10655 Katy Freeway, Houston, TX 77024, United States
+1 281 501 4600

$132+

Overall guest ratings

7.5/10 Good
based on 321 reviews

Review highlights

  • 8.8
  • 8.7
  • 4.7
  • 4.7

Good to know

  • Good restaurants & bars in the area

Nearby

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    About

    A New Kind of Welcome. Four Points by Sheraton Houston - CITYCENTRE offers a great location on the corner of Katy Freeway and Beltway 8 (Sam Houston Toll Road). Within walking distance of our hotel is CityCentre, a hip destination for shopping, dining, and entertainment. Designed For You. Choose a king or two full-size Four Points by Sheraton Four Comfort Beds™ in one of our 171 guest rooms. Or enjoy one of our 81 two-room suites, complete with a parlor. Free High Speed Internet Access, including Wi-Fi in the lobby, keeps you connected. Work or Play. Our banquet rooms are great for a meeting, social event, family reunion, or group gathering. Work out in our 24-hour fitness center. Take a dip in the outdoor pool. Grab a bite in our dining room or sip your favorite drink in our lounge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Gift shop
    • Cable or satellite TV
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 321 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.7 "Breakfast is below average."
    • 4.7 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      3.6 "64% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      2.7 "73% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
    • 4.4 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      3.6 "64% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      0.0 "100% criticized the small bathroom."
    • 3.6 "Pool is below average."
    • 3.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 80 reviews
    • 8.9 "Good value."
    • 8.8 "Location is great."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Rooms are not good."
    • 3.8 "Not very comfortable."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 93 reviews
    • 8.9 "Location is great."
    • 8.7 "Good value."
    • 8.5 "Great service."
      8.8 "88% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 5.7 "Average cleanliness."
    • 4.7 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      3.2 "68% thought it was too noisy."

    Overall rating

    7.2 Good
    based on 115 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 6.1 "Average amenities."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.8 "Rooms are not good."
    • 4.5 "Not very comfortable."
      3.3 "67% thought it was too noisy."
    • 3.1 "Horrible vibe."
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    Overall rating

    7.4 Good
    based on 32 reviews
    • 8.5 "Location is great."
    • 5.0 "Rooms are ok."
    • 4.3 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good restaurants & bars in the area"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    trip in houston
    extremely helpful and kind
    cold draft
    major highway and the noise
    outdoor noise
    gina
    lot of shops
    minutes to check
    cross of highway

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