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816 Hotel

801 Westport Road, Kansas City, MO 64111, United States
+1 816 931 1000

$102+

Overall guest ratings

7.8/10 Good
based on 931 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.4
  • 5.2

Good to know

  • Good shuttle service
  • Affordable beverage prices

Nearby

    show all

    About

    816 Hotel KCexperience offers an airport shuttle and puts you just a 5-minute drive from Kemper Museum of Contemporary Art and Country Club Plaza. You can be pampered with massages, then unwind with a drink at the bar/lounge. All rooms feature room service and free WiFi.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Room service
    • Spa
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Cribs available
    • Bar/Lounge
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 931 reviews
    • 9.6 "Food is to die for."
      10.0 "Beef and steak dishes were excellent, according to 100%."
      10.0 "Yummy desserts, said 100%."
    • 9.5 "Incredible bar."
      10.0 "100% thought beverage prices were a great value."
      9.5 "Delicious alcoholic drinks, according to 95%."
      10.0 "Lovely bar service, according to 100%."
    • 9.4 "Excellent value."
      10.0 "100% thought beverage prices were a great value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      7.0 "70% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.2 "Internet is average."
    • 4.5 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      4.6 "54% said rooms were small."
      2.1 "For 79%, the rooms looked old."
      1.1 "89% had problems with the shower."
      0.3 "97% said the bathroom was dirty."
      1.4 "86% were disappointed with the minibar."
      1.5 "85% found problems with the furniture."
      0.0 "100% were unsatisfied with the kitchenette."
      3.2 "Air conditioning was criticized by 68%."
      2.2 "78% criticized the small bathroom."
    • 4.4 "Not very clean."
      4.7 "53% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
    View all review categories

    Overall rating

    7.8 Good
    based on 577 reviews
    • 9.7 "Incredible bar."
      10.0 "100% thought beverage prices were a great value."
      9.6 "Delicious alcoholic drinks, according to 96%."
    • 9.7 "Food is to die for."
    • 9.2 "Excellent value."
      10.0 "100% thought beverage prices were a great value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.6 "76% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 4.4 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      4.9 "51% said rooms were small."
      1.0 "90% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      0.4 "96% said the bathroom was dirty."
    • 3.9 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
      0.4 "96% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.5 Good
    based on 232 reviews
    • 9.5 "Excellent value."
    • 9.3 "Incredible bar."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.5 "Location is great."
    • 5.2 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 4.7 "Not very clean."
    • 4.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.4 "86% had problems with the shower."
      1.3 "87% thought they were poorly maintained."
    View all review categories

    Overall rating

    7.8 Good
    based on 74 reviews
    • 9.4 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.1 "Rooms are ok."
    • 5.0 "Vibe was decent."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    View all review categories

    Overall rating

    7.8 Good
    based on 46 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 8.6 "Location is great."
    • 4.7 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good shuttle service"
    "Affordable beverage prices"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    free drinks
    wasnt very friendly
    westport
    free breakfast and parking
    free shuttle
    complimentary breakfast terrible
    breakfast with made-to-order
    exceptional staff and service
    themed rooms
    order omelet
    able to walk to shops
    weak water pressure
    room was not cleaned properly
    burger bar
    couples and family
    prompt and the driver
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