Overview

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Palais Royale

230 Katoomba Street, Katoomba, NSW, Australia
+61 247 846 300

$144+

Overall guest ratings

8.2/10 Excellent
based on 964 reviews

Review highlights

  • 9.7
  • 9.0
  • 6.5
  • 5.3

Good to know

  • Nice building
  • Spacious rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Located near a train station, Palais Royale is a great choice for a stay in Katoomba. You can indulge in massages or body treatments, then grab a bite to eat at the coffee shop/café. A bar/lounge and a spa tub are other highlights, and rooms offer LCD TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 930 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Great parking, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.7 "Good vibe."
      8.3 "83% enjoyed the friendly atmosphere."
      8.2 "82% said it was a stylish hotel."
      9.4 "94% enjoyed the lobby entrance."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
      9.4 "94% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 6.8 "Average value."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      5.0 "50% said the view was so-so."
      6.7 "67% thought the bathroom was big enough."
    • 4.1 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 2.7 "Disappointing wellness & sports facilities."
      2.3 "77% were unhappy with the sauna."
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    Overall rating

    7.8 Good
    based on 520 reviews
    • 9.8 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 7.2 "Good vibe."
      7.9 "79% enjoyed the friendly atmosphere."
      8.0 "80% said it was a stylish hotel."
      9.2 "92% enjoyed the lobby entrance."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.2 "62% said the architecture was not spectacular."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Average value."
    • 4.9 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 4.5 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      3.8 "62% had problems with the shower."
      3.4 "For 66%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
    • 3.7 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 2.6 "Disappointing wellness & sports facilities."
      1.8 "82% were unhappy with the sauna."
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    Overall rating

    8.0 Good
    based on 269 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.8 "Good vibe."
      8.4 "84% enjoyed the friendly atmosphere."
      8.5 "85% said it was a stylish hotel."
      9.3 "93% enjoyed the lobby entrance."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
    • 4.0 "Internet is poor."
    • 2.8 "Disappointing wellness & sports facilities."
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    Overall rating

    8.7 Excellent
    based on 139 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 8.0 "Vibe was good."
    • 7.3 "Good cleanliness."
      7.3 "73% said rooms were clean."
      7.2 "72% said the bathroom was clean."
    • 6.8 "Average value."
    • 6.2 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 4.7 "Internet is poor."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Spacious rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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