Overview

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Holiday Inn Knoxville Downtown

525 Henley Street, Knoxville, TN 37902, United States
+1 865 522 2800

$161+

Overall guest ratings

8.2/10 Excellent
based on 836 reviews

Review highlights

  • 8.9
  • 8.6
  • 4.9
  • 3.8

Good to know

  • Great shopping
  • Friendly service

Nearby

    show all

    About

    Enjoy Knoxville'sTop-Notch Amenities and Great Service With an ideal location adjacent to the Convention Center. Holiday Inn® Knoxville Downtown Worlds Fair Park is the perfect choice for business and leisure travelers. Our hotel offers the best in amenities and service to ensure you a carefree stay. Leisure travelers appreciate our downtown location, within walking distance of many attractions, including the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. Before heading out in the morning, join us at Windows On The Park Restaurant/Lounge for our Best-4-Breakfast, or stop by after sightseeing for a relaxing beverage or dinner, kids under 12 eat for free at qualifying rates. Located in the heart of Knoxville's Central Business District the hotel is close to major banks and local, state and federal government offices, making us the ideal choice for business travelers. The hotel features 22 meeting rooms with 16,000 sq ft of space that's perfect for your next business meeting or social event. During your stay at the Holiday Inn® Knoxville Downtown Worlds Fair Park, you can enjoy our great amenities, such as an indoor pool, free WIFI and Business Center. Come and check us out.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 836 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
      9.2 "92% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
    • 7.1 "Good breakfast."
    • 5.4 "Average value."
      6.4 "Breakfast prices were ok, according to 64%."
    • 4.9 "Rooms are not good."
      0.5 "95% complained about the bathroom."
      2.8 "72% said rooms were small."
      0.0 "100% criticized the small bathroom."
      0.8 "92% thought they were poorly maintained."
      3.5 "65% thought the tv was sub-standard."
      1.5 "85% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      4.0 "Air conditioning was criticized by 60%."
    • 3.8 "Wellness & sports facilities were not very nice."
      2.9 "71% didn't like the fitness area."
    • 3.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.0 "100% criticized the small bathroom."
      2.1 "79% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 3.3 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 401 reviews
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.8 "98% were happy with the shuttle service."
    • 8.2 "Location is great."
      9.1 "91% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 5.3 "Average value."
    • 5.0 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.3 "53% thought the minibar was ok."
      5.3 "53% thought the kitchenette was ok."
    • 4.0 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.3 "77% thought it was too noisy."
    • 3.5 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 309 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      0.4 "96% complained about the bathroom."
      2.8 "72% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
    • 4.9 "Value below average."
    • 3.6 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.0 "100% criticized the small bathroom."

    Overall rating

    7.6 Good
    based on 58 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.0 "Good breakfast."
    • 6.6 "Food is average."
    • 5.3 "Average value."
    • 4.8 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
    • 3.3 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
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    Overall rating

    8.5 Excellent
    based on 66 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.6 "Food is average."
    • 6.0 "Average value."
    • 4.6 "Rooms are not good."
    • 3.4 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    market square
    close to market
    staff was very helpful
    wish free breakfast
    great staff
    nice and clean
    knoxville
    holiday inn
    close to university
    great location
    location in downtown
    friendly staff
    pay for parking
    great shuttle
    parking garage
    traffic all night
    downtown area
    separate elevators
    great shuttle driver
    ut campus

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