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The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
+60 8831 8888

$158+

Video: The Pacific Sutera Hotel

The Pacific Sutera Hotel offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll be within a 10-minute drive of Sabah State Mosque. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy.

Overall guest ratings

8.3/10 Excellent
based on 2,648 reviews

Review highlights

  • 9.3
  • 8.9
  • 7.0
  • 6.9

Good to know

  • Friendly atmosphere
  • Friendly service
  • Great view

Nearby

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    About

    The Pacific Sutera Hotel offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll be within a 10-minute drive of Sabah State Mosque. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Silk Garden, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. A golf course and a marina are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Hot tub
    • Childrens programmes
    • Laundry facilities
    • Golf
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,648 reviews
    • 9.3 "Incredible bar."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 8.9 "Pool is good."
    • 8.4 "Location is great."
      7.9 "City centre within easy reach, said 79%."
      9.7 "Good access to the airport, said 97%."
      9.4 "94% appreciated the closeness to the beach."
      7.2 "72% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
    • 7.3 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.1 "71% said the concierge service was amazing."
    • 7.0 "Good amenities."
      9.0 "90% found the grounds to be nice."
      8.8 "88% enjoyed the lobby entrance."
      8.0 "80% loved the outdoor sports facilities."
    • 7.0 "Good breakfast."
    • 6.9 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
      6.1 "61% thought the bathroom was big enough."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "61% thought the bathroom was big enough."
    • 6.0 "Average value."
      5.0 "The price was ok for 50%."
    • 2.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,271 reviews
    • 9.2 "Incredible bar."
    • 8.8 "Pool is good."
    • 8.3 "Location is great."
      7.7 "City centre within easy reach, said 77%."
      7.0 "Easily accessible by car, said 70%."
      9.7 "Good access to the airport, said 97%."
      9.3 "93% liked the proximity to sightseeing."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.0 "Good amenities."
      6.3 "63% thought the building was acceptable."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Average value."
      5.2 "The price was ok for 52%."
    • 5.5 "Beach is so-so."
    • 3.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 1,138 reviews
    • 8.9 "Pool is good."
    • 8.6 "Location is great."
      9.6 "Good access to the airport, said 96%."
      7.9 "City centre within easy reach, said 79%."
      9.5 "95% appreciated the closeness to the beach."
      8.7 "87% liked the proximity to sightseeing."
    • 7.0 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "64% thought the bathroom was big enough."
    • 6.6 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Average value."
      5.0 "The price was ok for 50%."
    • 5.4 "Beach is so-so."
    • 5.2 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was stylish."
    • 2.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 26 reviews
    • 8.6 "Location is great."
    • 7.2 "Good service."
    • 7.1 "High comfort."
    • 7.0 "Nice rooms."
    • 5.5 "Vibe was decent."

    Overall rating

    8.0 Good
    based on 211 reviews
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
    • 7.2 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 6.9 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.5 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
    • 5.5 "Average value."
    • 5.5 "Beach is so-so."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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