Overview

Prices are in Australian Dollars. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Shangri-La Hotel
Top Family Hotel

11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 320 322 388

$139+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

9.0/10 Excellent
based on 4,350 reviews

Review highlights

  • 9.3
  • 9.1
  • 9.1
  • 6.6

Good to know

  • Pleasant entrance area
  • Friendly atmosphere
  • Wonderful sightseeing
  • Friendly service

Nearby

    show all

    About

    A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, minutes from Kuala Lumpur Tower and close to Petronas Twin Towers. This 5-star hotel is close to Merdeka Square and Petaling Street.

    Rooms

    Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

    Less More Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 4,350 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.1 "World class service."
    • 9.1 "Terrific location."
    • 8.4 "Breakfast is good."
    • 8.2 "Amenities are good."
    • 6.6 "Average value."

    Overall rating

    9.0 Excellent
    based on 2,305 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
      9.4 "94% loved the sauna."
    • 9.3 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      8.6 "86% enjoyed the restaurants & bars nearby."
      9.0 "City centre within easy reach, said 90%."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.7 "87% were happy with the room service."
      9.2 "92% said the concierge service was amazing."
      8.0 "Housekeeping was great, according to 80%."
    • 8.2 "Breakfast is good."
    • 8.1 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
      7.1 "71% thought the architecture was beautiful."
    • 6.0 "Average value."

    Overall rating

    9.1 Excellent
    based on 1,000 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
      9.0 "90% were happy with the room service."
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      8.0 "80% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
    • 8.2 "Breakfast is good."
    • 8.1 "Generally very clean."
      8.2 "82% said rooms were clean."
      7.6 "76% thought it was clean."
    • 8.0 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
    • 6.7 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.3 "Average value."
    • 5.4 "Pool is mediocre."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 391 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.2 "Terrific location."
      8.3 "Easily accessible by car, said 83%."
      9.4 "94% liked the proximity to sightseeing."
      8.5 "85% liked the proximity to shopping."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.5 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
    • 6.9 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.4 "Average value."
    • 5.4 "Pool is mediocre."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 652 reviews
    • 9.3 "Terrific location."
      8.4 "84% liked the proximity to shopping."
    • 9.2 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.1 "91% were happy with the room service."
    • 8.3 "Breakfast is good."
    • 8.1 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 7.0 "Tasty food."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.7 "Average value."
    • 6.5 "Vibe was decent."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close