Good to know
|Distance to city centre||1.1 km|
|Nearest airport||Denpasar Bali Ngurah Rai|
|Distance to airport||3.7 km|
Time of year
Show reviews that mention
|bed was very hard||in 49 reviews|
|breakfast was good||in 153 reviews|
|dirty room||in 173 reviews|
|hot water||in 45 reviews|
|lighting on the corridors||in 4 reviews|
|location is good||in 66 reviews|
|main road||in 27 reviews|
|need maintenance||in 12 reviews|
|pool bar||in 162 reviews|
|seal properly||in 8 reviews|
|shopping mall||in 32 reviews|
|spa were all great value||in 20 reviews|
|staff were very friendly||in 190 reviews|
|value for money||in 47 reviews|
Sadly the initial contact at the desk was not great the, also the extra bed was not ready right away. The overall attitude of the staff was good though and the pool was nice. Room really met expectations.
Reception at the desk could have been more friendly
Reception area looked clean (first impressions though, too late once you get to the room!!) Staff were mostly friendly
Room #1 - - No hot water - Bath wasnt cleaned - Plug in the bath didn't work (didn't matter no hot water anyway!) - Half of the lights in the room didn't work (I requested a room change because of the above) Room #2 - - Hot water after running the shower for 15 minutes - Bath was cleaned - Plug in the bath didn't work - Room phone worked intermittently - Balcony doors wouldnt shut properly - Large insect falling on my whilst I was in bed wasnt plesent either! - menu selection not great - Expensive for what was on offer - Hallway floors didn't look like they had been cleaned in a while. - Didn't use the pool, only time we looked to use it it looked dirty. - Loud music playing all the time. TV had to be turned up most nights to be able to hear it! - we had to ask for towels as the cleaners forgot to leave them - the light for "please make up our room" was broken so had to attend reception to request this. - room service trays left in the hallways for a long time from multiple rooms. This would just attract insects. - hotel located too far to walk into the main area of kuta.
Didn't got any Indian breakfast
The coffee and omelets.
The brand fragrance of the hotel.
Over all I liked everything there. Staffs were friendly.
Communication was bit low.
With a stay at Grand Mega Resort & Spa Bali in Kuta (By Pass Ngurah Rai Kuta), you'll be a 4-minute drive from Kuta Beach and 6 minutes from Legian Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 2,824 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about Grand Mega Resort & Spa Bali
Most popular landmarks
- Mal Bali Galeria 159 m
- Bali Bombing Memorial 1.2 km
- Kuta Square 1.5 km
- Kuta Art Market 1.5 km
- Kuta Theater 1.7 km
- Beachwalk Shopping Center 1.7 km
|Denpasar Bali Ngurah Rai||3.7 km|
|Banyuwangi Blimbingsari||103.5 km|