Overview

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Lancaster Family Resort

2250 Lincoln Highway East, Lancaster, PA 17602, United States
+1 717 393 5499

$86+

Overall guest ratings

4.9/10 OK
based on 920 reviews

Review highlights

  • 8.9
  • 4.7
  • 3.5
  • 2.6

Nearby

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    About

    Lancaster Family Resort is centrally located in Lancaster, walking distance from Amish Farm and House and close to Dutch Wonderland. This hotel is within close proximity of American Music Theatre Lancaster and Rockvale Outlets.

    Rooms

    Make yourself at home in one of the 130 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

    Amenities

    Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and a picnic area.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Game room
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Free parking
    • Pool table
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Room service
    • Tennis
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    4.9 OK
    based on 920 reviews
    • 8.9 "Location is great."
      8.8 "88% liked the proximity to shopping."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.2 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 4.7 "Breakfast is below average."
    • 3.5 "Disappointing food."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 2.6 "Awful rooms."
      2.2 "78% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      0.6 "94% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      2.4 "For 76%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      0.3 "97% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      2.7 "73% didn't like the balcony."
      0.6 "94% were unsatisfied with the kitchenette."
    • 2.5 "Horrible pool."
      1.3 "Dirty pool, said 87%."
    • 2.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
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    Overall rating

    5.1 OK
    based on 432 reviews
    • 9.0 "Terrific location."
      9.0 "90% liked the proximity to shopping."
    • 5.6 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 5.0 "Breakfast is mediocre."
    • 3.2 "Food is inedible."
    • 2.9 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
      2.8 "72% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.6 "94% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      2.7 "Air conditioning was criticized by 73%."
      0.2 "98% thought the tv was sub-standard."
      0.8 "92% were unsatisfied with the kitchenette."
      2.2 "78% didn't like the balcony."
      2.5 "75% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
    • 2.7 "Horrible pool."
      1.3 "Dirty pool, said 87%."
    • 2.4 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      0.8 "92% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
      1.3 "Dirty pool, said 87%."
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    Overall rating

    5.0 OK
    based on 441 reviews
    • 8.8 "Location is great."
      8.4 "84% liked the proximity to shopping."
    • 5.1 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 4.7 "Breakfast is below average."
    • 3.3 "Disappointing food."
    • 2.7 "Horrible pool."
      1.3 "Dirty pool, said 87%."
    • 2.2 "Awful rooms."
      1.4 "86% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      0.6 "94% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      2.4 "For 76%, the rooms looked old."
      3.2 "68% didn't like the balcony."
      0.4 "96% thought the tv was sub-standard."
      2.3 "Air conditioning was criticized by 77%."
      1.9 "81% had problems with the shower."
      0.5 "95% were unsatisfied with the kitchenette."
    • 2.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.7 OK
    based on 46 reviews
    • 8.7 "Location is great."
    • 6.5 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.5 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 3.6 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.1 "79% said rooms were dirty."
    • 2.1 "Horrible vibe."
    • 1.8 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
    • 1.3 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
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