Overview

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City Continental Kensington London

11-13 Penywern Road, London, SW5 9TT, United Kingdom
+44 207 373 6514

$118+

Overall guest ratings

6.7/10 Good
based on 2,956 reviews

Review highlights

  • 9.7
  • 5.8
  • 4.3
  • 3.7

Good to know

  • Clean rooms
  • Close to public transport

Nearby

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    About

    This recently renovated hotel is 100 meters from Earls Court Exhibition Center and Underground station, with easy access to all major attractions, and 2 miles from the West End.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 2,956 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.4 "City centre within easy reach, said 74%."
      8.8 "Easily accessible by car, said 88%."
      10.0 "Good access to the airport, said 100%."
    • 5.8 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
    • 5.0 "Internet is average."
    • 4.3 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      4.1 "59% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      2.8 "72% thought the tv was sub-standard."
      3.8 "62% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.7 "Disappointing food."
      1.4 "86% found the side dishes unedible."
      1.3 "87% said the pork dishes didn't taste good."
      4.3 "For 57%, the dining experience was not enjoyable."
      0.6 "94% did not like what was on the menu."
      3.1 "Unclean dining area, according to 69%."
      0.0 "100% thought beef and steak dishes were not good."
    • 3.4 "Not very comfortable."
      1.8 "82% said rooms were small."
      4.6 "54% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      4.1 "59% criticized the small bathroom."
    • 3.4 "Breakfast is below average."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
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    Overall rating

    6.7 Good
    based on 1,271 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      9.7 "97% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
    • 5.4 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.2 "Only 52% thought the service was professional."
    • 5.0 "Internet is average."
      4.1 "59% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      4.4 "56% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      3.2 "68% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.8 "52% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      4.4 "56% criticized the small bathroom."
    • 3.2 "Awful breakfast."
    • 3.2 "Food is inedible."
      1.7 "83% found the side dishes unedible."
      1.5 "85% said the pork dishes didn't taste good."
      4.2 "For 58%, the dining experience was not enjoyable."
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    Overall rating

    6.5 Good
    based on 768 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.7 "Service is below average."
      4.2 "58% indicated the reception staff was not good."
    • 3.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      3.0 "70% thought the tv was sub-standard."
      3.8 "62% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      3.8 "62% criticized the small bathroom."
    • 3.5 "Disappointing food."
      4.9 "51% did not enjoy the desserts."

    Overall rating

    5.8 OK
    based on 29 reviews
    • 9.6 "Terrific location."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.3 "Service is ok."
    • 4.9 "Rooms are not good."
      1.7 "83% said rooms were small."
    • 3.4 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      1.7 "83% said rooms were small."

    Overall rating

    7.0 Good
    based on 886 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good service."
      5.2 "Only 52% thought the service was professional."
    • 5.1 "Internet is average."
    • 4.6 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      4.0 "60% criticized the small bathroom."
      2.9 "71% thought the tv was sub-standard."
      3.6 "64% found problems with the furniture."
      4.1 "59% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
    • 3.7 "Breakfast is below average."
    • 3.3 "Disappointing food."
      1.2 "88% found the side dishes unedible."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      4.0 "60% criticized the small bathroom."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories
    Good to know
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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