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Grosvenor House - A JW Marriott Hotel

86-90 Park Lane, London, W1K 7TN, United Kingdom
+44 207 499 6363

$317+

Overall guest ratings

8.3/10 Excellent
based on 1,103 reviews

Review highlights

  • 10.0
  • 9.5
  • 4.9
  • 3.7

Nearby

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    About

    The Grosvenor House, A JW Marriott Hotel, is situated in a historic building on London's famous Park Lane. The 5-star hotel borders Hyde Park, and is close to Oxford Street and Piccadilly Circus. With a range of amenities, Grosvenor House is eminently convenient for both business travelers and vacationers.

    After being taken over by the Marriott family, Grosvenor House underwent a meticulous renovation, ensuring that each of its 494 guest rooms were tastefully updated in keeping with the hotel's classic, luxurious aesthetic. Rooms are spacious, with some offering park views and a balcony. The hotel offers numerous conference and event spaces. The largest, the so-called Great Room, was originally an ice skating rink on which Queen Elizabeth II was known to take a spin. On-site dining facilities include the acclaimed JW Steakhouse, The Park Room, and a coffee shop. Guests staying in executive rooms can indulge in snacks and drinks gratis throughout the day. Among other amenities, the hotel offers a fitness center, laundry facilities, and babysitting services.

    Attractions:

    London's famous Hyde Park is right outside the hotel's front doors, and convenient bus, taxi, and train transportation are all nearby. The theater district is a short walk away, while Grosvenor Square houses the ancestral home of the Dukes of Westminster. Other points of interest nearby include the Halcyon Gallery, the Royal Artillery Memorial, and Marble Arch.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Hot tub
    • Child pool
    • Indoor pool
    • Sauna
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,103 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "Near to public transport, according to 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Food is delicious."
      10.0 "100% loved the menu selection."
      10.0 "Beef and steak dishes were excellent, according to 100%."
      8.3 "83% enjoyed the side dishes."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% were happy with the room service."
      7.1 "71% said the concierge service was amazing."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
      8.8 "Business facilities were excellent, according to 88%."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      4.0 "60% found problems with the furniture."
      2.5 "75% were unhappy with the view."
      2.7 "73% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
    • 3.7 "Value below average."
      3.5 "65% thought it was overpriced."
      4.6 "54% said the breakfast was too expensive."
      3.8 "The price was too high for 62%."
    • 3.7 "Internet is poor."
      3.5 "65% thought it was overpriced."
      4.0 "60% said the wifi quality was bad."
    • 3.2 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall rating

    8.4 Excellent
    based on 739 reviews
    • 9.5 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 5.0 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 3.4 "Internet is poor."
      3.3 "67% thought it was overpriced."
    • 3.2 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
    • 3.2 "Terrible value."
      3.3 "67% thought it was overpriced."
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    Overall rating

    7.7 Good
    based on 121 reviews
    • 9.5 "Terrific location."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.6 "Vibe was decent."
    • 5.0 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 4.6 "Rooms are not good."
      5.0 "Only 50% said rooms were big enough."
    • 4.3 "Value below average."
    • 3.1 "Generally quite dirty."
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    Overall rating

    8.0 Good
    based on 66 reviews
    • 8.6 "Great service."
    • 4.9 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 176 reviews
    • 9.6 "Terrific location."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.1 "Vibe was decent."
    • 4.7 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      2.4 "76% complained about the bathroom."
    • 3.9 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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