Overview

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Lancaster London

Lancaster Terrace, London, W2 2TY, United Kingdom
+44 207 551 6000

$196+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.2/10 Excellent
based on 3,980 reviews

Review highlights

  • 9.6
  • 9.1
  • 5.6
  • 5.1

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

    show all

    About

    With a stay at Lancaster London, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This 4-star hotel is close to Selfridges and Imperial College London.

    Rooms

    Make yourself at home in one of the 416 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Cribs available
    • Cable or satellite TV
    • Pets not allowed
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 3,980 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.1 "Food is delicious."
    • 6.7 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 5.1 "Bar is ok."
    • 4.9 "Vibe wasn't good."
    • 3.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 2,547 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% enjoyed the restaurants & bars nearby."
      7.0 "Easily accessible by car, said 70%."
      7.9 "79% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
      8.0 "Housekeeping was great, according to 80%."
      8.0 "80% were happy with the room service."
    • 6.5 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 5.0 "Bar is ok."
      0.0 "100% said beverages were too expensive."
    • 4.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 716 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      7.8 "78% liked the proximity to shopping."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.0 "Vibe was decent."
      1.3 "87% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    based on 278 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 5.9 "Average value."
    • 5.1 "Rooms are ok."
    • 4.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    based on 437 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 5.1 "Bar is ok."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      4.8 "52% said rooms were small."
      1.2 "88% thought the tv was sub-standard."
      2.2 "78% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      4.3 "57% had problems with the shower."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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