Overview

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Pacific Hotel

108 Sussex Gardens, London, W2 1UA, United Kingdom
+44 207 224 4405

$81+

Overall guest ratings

5.7/10 OK
based on 1,029 reviews

Review highlights

  • 9.3
  • 6.7
  • 3.9
  • 2.9

Nearby

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    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of Diana Memorial Fountain, Selfridges, and Marble Arch. Hyde Park and Kensington Gardens are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • 24 Hour Front Desk
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    based on 1,029 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 6.2 "Breakfast is mediocre."
    • 3.9 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      0.9 "For 91%, the lobby entrance was sub-standard."
      1.4 "86% didn't like the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.2 "Awful rooms."
      2.0 "80% complained about the bathroom."
      1.8 "82% said rooms were small."
      3.4 "66% said rooms were dirty."
      2.5 "75% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      2.2 "78% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      2.5 "For 75%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      2.8 "72% thought the tv was sub-standard."
    • 2.0 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    5.8 OK
    based on 401 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 5.9 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.8 "Disappointing food."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 1.9 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.7 "83% said rooms were small."
      3.7 "63% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      1.5 "85% had problems with the shower."
      2.1 "79% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      2.4 "For 76%, the rooms looked old."
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    Overall rating

    5.8 OK
    based on 401 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
    • 7.0 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Disappointing food."
    • 2.6 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.5 "85% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      1.1 "89% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
      2.0 "80% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
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    Overall rating

    4.8 OK
    based on 10 reviews
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.3 "Awful rooms."
      3.6 "64% said rooms were dirty."

    Overall rating

    5.8 OK
    based on 216 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 4.1 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.0 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
    • 1.9 "Awful rooms."
      1.9 "81% complained about the bathroom."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      1.4 "86% criticized the small bathroom."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
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