Overview

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Pacific Hotel

108 Sussex Gardens, London, W2 1UA, United Kingdom
+44 207 224 4405

$91+

Overall guest ratings

5.8/10 OK
based on 1,082 reviews

Review highlights

  • 9.2
  • 6.8
  • 4.2
  • 3.5

Nearby

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    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of London Business School, Marble Arch, and Hyde Park. Kensington Gardens and Madame Tussaud's Wax Museum are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • 24 Hour Front Desk
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 1,082 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 6.8 "Service is ok."
      6.5 "65% said the reception staff was ok."
    • 6.5 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
      4.3 "57% said the bathroom was dirty."
    • 3.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      2.6 "74% complained about the bathroom."
      1.8 "82% said rooms were small."
      3.6 "64% said rooms were dirty."
      2.9 "71% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      1.8 "82% had problems with the shower."
      1.9 "81% found problems with the furniture."
      4.3 "57% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      1.8 "82% thought the tv was sub-standard."
    • 2.2 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
      1.1 "For 89%, the lobby entrance was sub-standard."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      1.1 "For 89%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
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    Overall rating

    5.7 OK
    based on 389 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.6 "Awful rooms."
      2.6 "74% complained about the bathroom."
      1.7 "83% said rooms were small."
      3.8 "62% said rooms were dirty."
      2.7 "73% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.9 OK
    based on 421 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
    • 6.9 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 6.7 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.5 "55% said the bathroom was dirty."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      3.0 "70% complained about the bathroom."
      1.8 "82% said rooms were small."
      3.9 "61% said rooms were dirty."
      2.9 "71% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      4.5 "55% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      1.9 "81% found problems with the furniture."
    • 2.2 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      1.7 "83% thought it was too noisy."
      2.9 "71% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 2.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    5.4 OK
    based on 21 reviews
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.0 "Awful rooms."
      3.5 "65% said rooms were dirty."

    Overall rating

    5.8 OK
    based on 248 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.6 "Breakfast is mediocre."
    • 4.3 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      2.5 "75% complained about the bathroom."
      1.6 "84% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.0 "90% criticized the small bathroom."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
    • 2.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    View all review categories
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