Overview

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The New London Carlton Hotel & Service Apartments

120 Maida Vale, London, W9 1QA, United Kingdom
+44 207 644 7000

$98+

Overall guest ratings

7.4/10 Good
based on 688 reviews

Review highlights

  • 8.7
  • 8.2
  • 6.9
  • 4.9

Good to know

  • Comfortable beds
  • Good kitchenette
  • Accessible parking

Nearby

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    About

    Putting you within a 10-minute drive of London Zoo and Selfridges, The New London Carlton Hotel & Service Apartments offers an airport pick-up service (available 24 hours) for GBP 75 per vehicle. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Rooms offer flat-screen TVs, room service, and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Room service
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 688 reviews
    • 8.7 "Location is great."
      10.0 "Great parking, according to 100%."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.9 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.1 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Breakfast is below average."

    Overall rating

    7.4 Good
    based on 364 reviews
    • 8.8 "Location is great."
      9.4 "Near to public transport, according to 94%."
      10.0 "Great parking, according to 100%."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.3 "Internet works."
    • 6.1 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
    • 5.9 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.6 "Breakfast is mediocre."

    Overall rating

    7.3 Good
    based on 165 reviews
    • 8.4 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.0 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
    • 4.6 "Breakfast is below average."
    • 3.9 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."

    Overall rating

    7.2 Good
    based on 158 reviews
    • 8.8 "Location is great."
      10.0 "Great parking, according to 100%."
      9.5 "Near to public transport, according to 95%."
    • 8.3 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 6.9 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.1 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 4.9 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      3.0 "70% had problems with the shower."
      3.6 "Air conditioning was criticized by 64%."
    • 4.8 "Breakfast is below average."
    • 3.9 "Vibe wasn't good."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Good kitchenette"
    "Accessible parking"
    data provided by TrustYou

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