Overview

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The Principal London

1-8 Russell Square, London, WC1B 5BE, United Kingdom
+44 844 854 2910

$422+

Overall guest ratings

8.0/10 Good
based on 4,271 reviews

Review highlights

  • 9.6
  • 8.8
  • 5.2
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    This imposing Victorian London hotel overlooks the park of Russell Square in the center of Bloomsbury; it is three blocks from the British Museum, and a half-mile from Covent Garden, West End theaters and shopping.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Coffee shop
    • Laundry facilities
    • Cable or satellite TV
    • Safe
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 4,271 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 7.0 "Good amenities."
      7.0 "70% enjoyed the lobby entrance."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 5.2 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.8 "Value below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.4 "Rooms are not good."
      3.8 "62% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      5.0 "Only 50% said rooms were clean enough."
      1.3 "Air conditioning was criticized by 87%."
      2.5 "75% criticized the small bathroom."
      2.4 "76% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      2.7 "73% had problems with the shower."
      4.3 "57% were disappointed with the minibar."
      1.6 "84% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      2.5 "75% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 2,220 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 5.2 "Average cleanliness."
      7.0 "70% thought it was clean."
    • 4.4 "Value below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      3.5 "65% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      1.2 "Air conditioning was criticized by 88%."
      2.3 "77% criticized the small bathroom."
      2.9 "71% had problems with the shower."
      2.4 "76% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      1.6 "84% thought the tv was sub-standard."
      4.4 "56% were disappointed with the minibar."
      3.7 "63% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      3.5 "65% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      2.3 "77% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 811 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 4.7 "Value below average."
      3.3 "67% said the breakfast was too expensive."
    • 4.1 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 4.1 "Rooms are not good."
      3.8 "62% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.6 "74% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
      4.2 "58% were disappointed with the minibar."
      1.5 "For 85%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      2.8 "72% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
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    Overall rating

    7.2 Good
    based on 85 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 4.9 "Value below average."
    • 4.5 "Rooms are not good."
      3.9 "61% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
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    Overall rating

    7.8 Good
    based on 1,153 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 5.7 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.1 "Average value."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.7 "63% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      2.5 "75% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      2.6 "74% criticized the small bathroom."
      4.3 "57% were disappointed with the minibar."
      2.7 "73% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      1.6 "84% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      2.6 "74% criticized the small bathroom."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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