Overview

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The Rubens At The Palace
Top Romantic Hotel

39 Buckingham Palace Road, London, SW1W 0PS, United Kingdom
+44 207 834 6600

$295+

Overall guest ratings

8.6/10 Excellent
based on 2,551 reviews

Review highlights

  • 9.8
  • 9.5
  • 6.8
  • 5.5

Good to know

  • Friendly atmosphere
  • Friendly service
  • Train station is close

Nearby

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    About

    Located in London City Centre, this eco-friendly hotel is within a 10-minute walk of Victoria Palace Theatre and Buckingham Palace. St. James Park and The Mall are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,551 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.4 "84% found the restaurant service to be one of the best."
      9.4 "94% said the concierge service was amazing."
      8.2 "82% were happy with the room service."
      10.0 "Management was excellent, said 100%."
    • 8.9 "Breakfast is good."
    • 7.9 "Tasty food."
      8.4 "84% loved the menu selection."
      8.3 "83% loved the dining experience."
    • 7.3 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      9.3 "93% thought the hotel was luxurious."
      7.7 "77% enjoyed the lobby entrance."
    • 6.8 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.5 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.7 "Only 57% thought the shower was ok."
    • 4.4 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.6 "54% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    8.7 Excellent
    based on 1,683 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.5 "85% found the restaurant service to be one of the best."
    • 8.8 "Breakfast is good."
    • 7.0 "Internet works."
      6.1 "61% thought the wifi quality was ok."
    • 5.3 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      4.3 "57% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      4.7 "53% were unhappy with the view."
      1.9 "For 81%, the rooms looked old."
      2.8 "72% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      4.1 "59% criticized the small bathroom."
      2.1 "79% thought the tv was sub-standard."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.1 "59% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    based on 331 reviews
    • 9.4 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
    • 8.6 "Breakfast is good."
    • 7.3 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      9.4 "94% thought the hotel was luxurious."
    • 6.6 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.3 "Average value."
    • 5.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.2 "78% said rooms were small."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 102 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 7.3 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
    • 5.0 "Rooms are ok."
      2.3 "77% said rooms were small."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."

    Overall rating

    8.2 Excellent
    based on 433 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 6.4 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.7 "Average value."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.7 "53% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      4.1 "59% were unhappy with the view."
      1.8 "Air conditioning was criticized by 82%."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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