Overview

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The Washington Mayfair Hotel

5 Curzon Street, London, W1J 5HE, United Kingdom
+44 207 499 7000

$269+

Overall guest ratings

7.8/10 Good
based on 2,046 reviews

Review highlights

  • 9.8
  • 8.0
  • 5.8
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Buckingham Palace, St. James Park, and Piccadilly Circus. London Palladium Theatre and The Mall are also within 15 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 2,046 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% said the concierge service was amazing."
      8.3 "83% were happy with the room service."
      7.7 "Lovely bar service, according to 77%."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      3.5 "For 65%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
      4.0 "60% were unhappy with the view."
      3.1 "69% thought the tv was sub-standard."
      1.5 "85% were disappointed with the minibar."
      3.3 "67% criticized the small bathroom."
    • 4.1 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      0.6 "For 94%, the lobby entrance was sub-standard."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
      0.6 "For 94%, the lobby entrance was sub-standard."
      3.3 "67% didn't like the architecture."
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    Overall rating

    7.9 Good
    based on 1,248 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
      8.2 "82% were happy with the room service."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.6 "Only 56% said rooms were big enough."
      5.1 "Only 51% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.0 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.7 "83% thought the facilities needed updating."
      3.1 "69% didn't like the architecture."
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    Overall rating

    7.8 Good
    based on 388 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
    • 4.6 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.1 "89% found problems with the furniture."
      1.7 "83% thought they were poorly maintained."
    • 4.0 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      3.4 "66% didn't like the architecture."
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    Overall rating

    6.7 Good
    based on 61 reviews
    • 9.8 "Terrific location."
    • 8.0 "Great service."
    • 4.6 "Rooms are not good."
    • 3.7 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."

    Overall rating

    7.7 Good
    based on 347 reviews
    • 9.8 "Terrific location."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Average value."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.1 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.6 "Only 56% said rooms were clean enough."
      6.8 "Only 68% thought the shower was ok."
    • 3.9 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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