Best London hotels near Oxford - Bond Streets
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
Overall 9.2 Excellent
Based on 10,386 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Spectacular in every way
Excellent
9.2
Pros: Absolutely stunning hotel and was provided with an amazing experience. Staff were friendly and attentive. Room was spotlessly clean. Lovely touches given to my parents Golden wedding anniversary. They received a yellow rose, card and cake. Beautifully clean and spacious rooms. The hotel upgraded us on arrival.
Excellent
9.6
Pros: Savoy grill was excellent
Excellent
10.0
Pros: I booked the stay for my wife’s birthday. She was very surprised as we arrived at the front of the hotel. You are made to feel special from the minute you arrive to the minute you leave. A totally fantastic hotel with staff to match. Hope to return soon.
Excellent
9.2
Pros: Calm and elegance
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10.0
Pros: The savoy had the magic we were expecting it is truly a wonderful place and the service was beyond expectations. We were so well cared for, all the staff are incredible and make it their passion to make your stay a most memorable experience. This hotel is the best we have ever stayed in with such attention to detail, it is in a class of its own.
Excellent
9.6
Pros: Staff extra friendly especially lady that checked me in.
Excellent
10.0
Pros: Staff were amazing and couldn’t do enough for you, all were very knowledgable about the hotels history. Cocktails in the American Bar was a lovely experience, it was the perfect end to the evening.
Excellent
10.0
Pros: Staff were excellent and extremely accommodating.
Excellent
10.0
Pros: Fantastic location and view of the river.
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Details
Reviews
Overall 9.2 Excellent
Based on 10,386 reviews
Location
9.4
Vibe
9.2
Service
9.2
Bar
8.8
Wellness
8.6
Pool
8.3
Food
8.1
Amenities
8.0
Breakfast
7.9
Room
7.9
WiFi
6.8
Comfort
6.6
Location
9.6
Vibe
9.5
Service
9.2
Bar
8.5
Wellness
8.4
Pool
8.4
Room
8.0
Breakfast
7.8
Amenities
7.8
Location
9.5
Service
9.4
Wellness
8.4
Pool
8.4
Breakfast
7.8
Room
7.7
Vibe
9.0
Service
9.0
Location
8.9
Wellness
8.7
Room
7.8
Breakfast
7.5
Location
9.4
Service
8.9
Bar
8.5
Room
8.5
Breakfast
8.1
Food
7.9
10.0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9.2 Excellent
Pros: Absolutely stunning hotel and was provided with an amazing experience. Staff were friendly and attentive. Room was spotlessly clean. Lovely touches given to my parents Golden wedding anniversary. They received a yellow rose, card and cake. Beautifully clean and spacious rooms. The hotel upgraded us on arrival.
Cons: On comparison to another hotel near by that i normally stay that costs £300 less per night to stay there. Few little things that were missing in the room that should've been topped up especially the expectation of a 5 star hotel. Breakfast tea bags were missing. The room i stayed in i was struggling to find the plugs they were located awkwardly behind the desk. Had to get on my hands and knees to plug the kettle and charger in. A dirty tray was left outside my door on a side board from another room and was there overnight to mid morning.
9.6 Excellent
Pros: Savoy grill was excellent
Cons: Bigger choice of fruity cocktails would be nice
10.0 Excellent
Pros: I booked the stay for my wife’s birthday. She was very surprised as we arrived at the front of the hotel. You are made to feel special from the minute you arrive to the minute you leave. A totally fantastic hotel with staff to match. Hope to return soon.
Cons: Leaving.
9.2 Excellent
Pros: Calm and elegance
Cons: America in Bar very noisy
9.3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10.0 Excellent
Pros: The savoy had the magic we were expecting it is truly a wonderful place and the service was beyond expectations. We were so well cared for, all the staff are incredible and make it their passion to make your stay a most memorable experience. This hotel is the best we have ever stayed in with such attention to detail, it is in a class of its own.
Cons:
9.6 Excellent
Pros: Staff extra friendly especially lady that checked me in.
Cons:
10.0 Excellent
Pros: Staff were amazing and couldn’t do enough for you, all were very knowledgable about the hotels history. Cocktails in the American Bar was a lovely experience, it was the perfect end to the evening.
Cons: Nothing, it was faultless!
10.0 Excellent
Pros: Staff were excellent and extremely accommodating.
Cons: Nothing. Don't Change.
10.0 Excellent
Pros: Fantastic location and view of the river.
Cons: Which i could have stayed longer
10.0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
A stay at Knightsbridge Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Hyde Park. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
Overall 9.2 Excellent
Based on 649 reviews
All reviews
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- Couples
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- Families
Excellent
10.0
Pros: Location, size, quietness. All the staff were friendly and most helpful. Rooms although small were adequate and clean
Excellent
10.0
Pros: Incredibly welcoming, friendly & helpful. Has an intimate feeling about the common areas so you feel very comfortable & relaxed. Lots of beautiful touches like the staff remember what you like, bottled water on your night stand, aromatherapy sleeping mist given as a gift, surprising my nephew with chocolate coated strawberries as a birthday gift saying happy birthday. All these little things add up to being an incredible experience!
Excellent
9.4
Pros: Great staff.
Tasteful and beautiful room.
Excellent
10.0
Pros: Everything about this hotel is 100% fantastic. The accommodation, the staff, the food. Its all amazing.
Excellent
8.3
Pros: The room design was very nice. Its not our first time staying at this group of hotels, the design is always impressive. The staff was very nice and helpful, both at the lobby and room service.
Good
7.9
Pros: The room layout and the tidiness Very clean rooms snd bathrooms
Excellent
10.0
Pros: The friendliness of the staff
Good
7.5
Pros: Excellent location and nice rooms, we had a great view
Excellent
8.8
Pros: Location,cleanliness, staff and their behavior was very good
Excellent
10.0
Pros: Breakfast was really good! Lots of choices and all of them very tasty, starting with the fruit. My husband had his best Eggs Benedict ever and I loved all the tea varieties and the sourdough toast with marmalade.
Details
Reviews
Overall 9.2 Excellent
Based on 649 reviews
Vibe
9.7
Location
9.7
Cleanliness
9.6
Amenities
8.6
Service
8.3
Room
7.9
Breakfast
6.7
Vibe
9.6
Location
9.5
Service
8.1
Room
7.8
Breakfast
6.7
Service
7.2
Location
9.8
Service
8.5
Room
7.6
10.0 Excellent
Pros: Location, size, quietness. All the staff were friendly and most helpful. Rooms although small were adequate and clean
Cons: nothing
10.0 Excellent
Pros: Incredibly welcoming, friendly & helpful. Has an intimate feeling about the common areas so you feel very comfortable & relaxed. Lots of beautiful touches like the staff remember what you like, bottled water on your night stand, aromatherapy sleeping mist given as a gift, surprising my nephew with chocolate coated strawberries as a birthday gift saying happy birthday. All these little things add up to being an incredible experience!
Cons:
9.4 Excellent
Pros: Great staff.
Tasteful and beautiful room.
Cons: Very small room.
10.0 Excellent
Pros: Everything about this hotel is 100% fantastic. The accommodation, the staff, the food. Its all amazing.
Cons:
8.3 Excellent
Pros: The room design was very nice. Its not our first time staying at this group of hotels, the design is always impressive. The staff was very nice and helpful, both at the lobby and room service.
Cons: The room was soooo tiny. It was honestly the smallest room I've ever stayed. There was not enough space to put my suitcase on the floor and open it in order to unpack it. That is how tiny it was.
7.9 Good
Pros: The room layout and the tidiness Very clean rooms snd bathrooms
Cons: No noise cushions for the people walking above my room making it difficult to fall asleep at night.
10.0 Excellent
Pros: The friendliness of the staff
Cons: I liked everything
7.5 Good
Pros: Excellent location and nice rooms, we had a great view
Cons: Do not take breakfasts. Buffet is limited and it takes 20-30 minutes just to cook eggs
8.8 Excellent
Pros: Location,cleanliness, staff and their behavior was very good
Cons: Nothing really
10.0 Excellent
Pros: Breakfast was really good! Lots of choices and all of them very tasty, starting with the fruit. My husband had his best Eggs Benedict ever and I loved all the tea varieties and the sourdough toast with marmalade.
Cons: There is not much space in the room for tables. A few of them are almost too small to accommodate 2 people and food.
A stay at Knightsbridge Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Hyde Park. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.1 Excellent
Based on 2,781 reviews
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- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10.0
Pros: It was beautiful, modern, great location. We slept so well! Bed was great
Excellent
9.6
Pros: Perfect location, lovely room and staff were amazing. Def would recommend and some back. Shout out to restaurant staff who were superb, especially Vicky.
Good
6.3
Pros: The facilities in terms of restaurants and bars. Very central.
Excellent
10.0
Pros: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.
Excellent
10.0
Pros: Position and staff
Excellent
8.0
Pros: Location and breakfast
Excellent
10.0
Pros: We were surprised by the quality of breakfast especially as the breakfast area was quite small but everything was so fresh and flavourful and of a really high standard. They kept replenishing the breakfast area as well. We really enjoyed our stay and ended up staying in our room longer than we thought as we had a terrace and everything was so nice and comfortable. Really liked the bar area too.
Excellent
10.0
Pros: Location and quirky interior
Excellent
10.0
Pros: The hotel is excellent!! Location amazing and helpfulness of the staff second to none. We will be back !
Excellent
10.0
Pros: Excellent location, facilities and friendly staff
Excellent
10.0
Pros: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.
Details
Reviews
Overall 9.1 Excellent
Based on 2,781 reviews
WiFi
10.0
Location
9.8
Wellness
9.2
Vibe
9.2
Service
9.1
Cleanliness
8.7
Room
8.3
Amenities
7.8
Breakfast
7.6
Comfort
7.4
Value
5.2
Location
9.7
Service
9.1
Vibe
9.0
Cleanliness
8.9
Room
8.4
Amenities
8.2
Comfort
7.6
Breakfast
7.0
Location
9.7
Service
9.5
Vibe
8.8
Cleanliness
8.6
Room
8.3
Breakfast
7.7
Comfort
7.7
Value
4.9
Location
9.8
Service
9.2
Room
8.2
Comfort
7.6
Location
9.8
Service
9.2
Room
7.7
10.0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10.0 Excellent
Pros: It was beautiful, modern, great location. We slept so well! Bed was great
Cons:
9.6 Excellent
Pros: Perfect location, lovely room and staff were amazing. Def would recommend and some back. Shout out to restaurant staff who were superb, especially Vicky.
Cons: Just personal things...no bath, no mat for shower and no loo brush. Also quite "tourist" orientated with a price on practically everything in room, if you wanted?!
6.3 Good
Pros: The facilities in terms of restaurants and bars. Very central.
Cons: The room was tiny for the price.
10.0 Excellent
Pros: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.
Cons: We enjoyed all aspects of the hotel.
10.0 Excellent
Pros: Position and staff
Cons: Breakfast
8.0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
10.0 Excellent
Pros: We were surprised by the quality of breakfast especially as the breakfast area was quite small but everything was so fresh and flavourful and of a really high standard. They kept replenishing the breakfast area as well. We really enjoyed our stay and ended up staying in our room longer than we thought as we had a terrace and everything was so nice and comfortable. Really liked the bar area too.
Cons:
10.0 Excellent
Pros: Location and quirky interior
Cons: Nothing.. all excellent
10.0 Excellent
Pros: The hotel is excellent!! Location amazing and helpfulness of the staff second to none. We will be back !
Cons:
10.0 Excellent
Pros: Excellent location, facilities and friendly staff
Cons:
10.0 Excellent
Pros: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.
Cons: N/A
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
With a stay at The Zetter Townhouse Marylebone in London (London City Centre), you'll be steps from Marble Arch and 4 minutes by foot from Hyde Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9.0 Excellent
Based on 575 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Great design, location, staff, comfortable beds
Excellent
9.6
Pros: Cozy place, well located
Excellent
9.6
Pros: We had a lovely, romantic and restful stay. Our room was comfortable, large, light, airy, some quirky decorations, but soothing colours and some elegance. Room service was good and very responsive. Fluffy robes, separate bath and shower, Nespresso machine. Quiet! So near Hyde Park. Hotel decor is unique. Fun.
Excellent
9.2
Pros: Very clean, comfy bed, very trendy decoration.
Excellent
9.2
Pros: Very friendly staff, loved the bath in the room, upgraded room because it was my first visit
Good
7.1
Pros: I like the area, the nice streets and restaurants in Marylbone. The hotel is cute and very British
Excellent
9.2
Pros: The staff was very friendly and helpful the room is comfortable and very clean
Excellent
9.6
Pros: Excellent location, cosy rooms, helpful staff
Details
Reviews
Overall 9.0 Excellent
Based on 575 reviews
Location
10.0
Vibe
9.3
Service
9.0
Amenities
8.8
Cleanliness
8.6
Room
8.2
Comfort
7.6
Bar
7.6
Breakfast
7.0
Location
10.0
Service
9.2
Room
8.2
Location
10.0
Service
9.2
Room
7.9
Comfort
7.6
8.3 Excellent
Pros: Location
Cons: Very small room
10.0 Excellent
Pros: Great design, location, staff, comfortable beds
Cons:
9.6 Excellent
Pros: Cozy place, well located
Cons: Expensive
9.6 Excellent
Pros: We had a lovely, romantic and restful stay. Our room was comfortable, large, light, airy, some quirky decorations, but soothing colours and some elegance. Room service was good and very responsive. Fluffy robes, separate bath and shower, Nespresso machine. Quiet! So near Hyde Park. Hotel decor is unique. Fun.
Cons: Very minor issues such as a lack of a mirror over the desk. This is a very good hotel.
9.2 Excellent
Pros: Very clean, comfy bed, very trendy decoration.
Cons: Nothing
9.2 Excellent
Pros: Very friendly staff, loved the bath in the room, upgraded room because it was my first visit
Cons:
7.1 Good
Pros: I like the area, the nice streets and restaurants in Marylbone. The hotel is cute and very British
Cons: Very small room and not as good breakfast as I hoped. Everything is extremly small an norrow.
9.2 Excellent
Pros: The staff was very friendly and helpful the room is comfortable and very clean
Cons: The room was a bit small for his cost
9.6 Excellent
Pros: Excellent location, cosy rooms, helpful staff
Cons:
With a stay at The Zetter Townhouse Marylebone in London (London City Centre), you'll be steps from Marble Arch and 4 minutes by foot from Hyde Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
Overall 8.9 Excellent
Based on 2,876 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Everything about this hotel is good. The staff, food , comfort , location makes you come back again and again
Excellent
9.6
Pros: The room was excellent. Amazing location
Excellent
9.2
Pros: Fantastic room view of London skyline and Hyde Park view at breakfast. Excellent breakfast quality and options
Excellent
10.0
Pros: Pretty much everything. I can't fault them on anything. Loved every aspect of our stay.
Excellent
9.6
Pros: Terrific. Came here for partner's birthday and there was a cake waiting for us in room with her name in icing! Also, the view was exceptional. Could see right over Hyde Park, London Eye, Shard etc.
Excellent
9.0
Pros: The staff was extremely friendly
Excellent
9.6
Pros: Check in was incredibly smooth with no stress at all, the room was immaculately clean with the most comfortable bed I've ever slept in. The breakfast was phenomenally tasty as well with room service top notch as well.
Excellent
9.0
Pros: Very professional hotel - a very business feel. Staff great, all good.
Excellent
10.0
Pros: Breakfast buffet was excellent. All the staff in the hotel were extremely helpful & efficient.
Excellent
8.8
Pros: Recently renovated rooms. Very comfy bed
Excellent
9.2
Pros: The location is very good, and nearby the underground station and the hyde park. Very quiet area.
Excellent
8.8
Pros: Newly refurbished hotel. Great spec to rooms and the room service was punctual and food was excellent.
Details
Reviews
Overall 8.9 Excellent
Based on 2,876 reviews
Location
9.6
Vibe
9.2
Cleanliness
8.8
Service
8.8
Amenities
8.5
Room
8.3
Food
8.1
WiFi
7.1
Breakfast
7.0
Comfort
5.8
Value
5.0
Location
9.8
Service
8.8
Amenities
8.3
Breakfast
7.4
Room
7.3
Value
4.6
Location
9.6
Vibe
9.1
Amenities
8.8
Service
8.6
Room
7.8
Breakfast
6.6
Value
5.1
Location
9.6
Vibe
8.9
Service
8.5
Room
7.8
Location
9.6
Service
8.6
Room
8.0
10.0 Excellent
Pros: Everything about this hotel is good. The staff, food , comfort , location makes you come back again and again
Cons: Nothing to dislike
9.6 Excellent
Pros: The room was excellent. Amazing location
Cons: Small space
9.2 Excellent
Pros: Fantastic room view of London skyline and Hyde Park view at breakfast. Excellent breakfast quality and options
Cons:
10.0 Excellent
Pros: Pretty much everything. I can't fault them on anything. Loved every aspect of our stay.
Cons:
9.6 Excellent
Pros: Terrific. Came here for partner's birthday and there was a cake waiting for us in room with her name in icing! Also, the view was exceptional. Could see right over Hyde Park, London Eye, Shard etc.
Cons:
9.0 Excellent
Pros: The staff was extremely friendly
Cons:
9.6 Excellent
Pros: Check in was incredibly smooth with no stress at all, the room was immaculately clean with the most comfortable bed I've ever slept in. The breakfast was phenomenally tasty as well with room service top notch as well.
Cons:
9.0 Excellent
Pros: Very professional hotel - a very business feel. Staff great, all good.
Cons: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.
10.0 Excellent
Pros: Breakfast buffet was excellent. All the staff in the hotel were extremely helpful & efficient.
Cons:
8.8 Excellent
Pros: Recently renovated rooms. Very comfy bed
Cons: Bathroom was nice but tiny size
9.2 Excellent
Pros: The location is very good, and nearby the underground station and the hyde park. Very quiet area.
Cons:
8.8 Excellent
Pros: Newly refurbished hotel. Great spec to rooms and the room service was punctual and food was excellent.
Cons:
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
Located in Holborn just a short walk from Covent Garden, a 10 minute taxi ride from Kings Cross St Pancras and close to Oxford Street. The Hoxton, Holborn is housed within a Grade II listed building which, like the original Hoxton Hotel in Shoreditch, has bedrooms cleverly designed to maximise comfort, with everything guests need and nothing that they dont. There are four different room categories and all the guests receive a complimentary breakfast bag delivered to the room, a free hour of phone calls and free water. The hotel has a no RIP OFF policy, which means that there are no surprise added extras at check-out. Theres free Wi-Fi throughout the hotel and a destination restaurant and bar on the ground floor operated by Soho House Group, serving up good value American food. There is also a basement chicken rotisserie restaurant. The hotel also has excellent meetings and event facilities, The Apartment, which is themed around a warehouse apartment and can hold up to 250 guests.
Overall 8.9 Excellent
Based on 2,270 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
9.2
Excellent
9.6
Pros: The staff was great and very helpful. The location was amazing, and the restaurant/lobby area was the perfect place to work and hangout when not at meetings/out exploring.
Excellent
9.2
Pros: Lively vibe in the bar/reception area, good music and when went to bed room was nice and quiet. Nice modern clean room. Breakfast available in the restaurant was very tasty and plentiful.
Excellent
9.7
Pros: Everything!!!! such a cool hotel!!!
Excellent
9.6
Pros: I mentioned it was our anniversary when booking and the staff left balloons and chocolates in the room for our arrival. Room decor was very cool
Excellent
9.6
Pros: Staff quality and overall hotel design and feel
Excellent
9.6
Pros: Comfortable , clean , friendly staff
Excellent
10.0
Pros: The hotel was very clean, modern and had a ton of style. The staff was very friendly and they even left us a little surprise in the room for our honeymoon celebration. We especially loved the lobby and restaurant/bar. It was busy from breakfast to dinner but not too busy, just enough to give the hotel a good vibe. Breakfast was delicious!
Excellent
9.6
Pros: I loved everything about your hotel it was my husband 70 birthday and you left us a little note in are room with a birthday message and balloons lovely touch made us feel very welcome very friendly staff fantastic position for the theaters and had an amazing meal at the L Oscar we will return x
Excellent
10.0
Pros: Radio came on when we entered the room. Lovely decor. Superb location. Warm welcome.
Excellent
10.0
Pros: It has such a chilled out cool vibe as soon as you walk in. Iris was at the desk and she was so helpful and so professional, really went over and above to help us. Food amazing, bedroom so cosy, shower amazing, lovely getting breakfast and lovely to have a cup of tea in our room in the morning.location amazing so safe, just a really cool place, we’ll be back again and will recommend to everyone we know
Details
Reviews
Overall 8.9 Excellent
Based on 2,270 reviews
Location
9.8
Vibe
9.6
Bar
9.2
Service
8.9
Breakfast
8.6
Cleanliness
8.6
Food
8.4
Amenities
8.3
WiFi
8.3
Room
6.5
Comfort
3.8
Location
9.9
Vibe
9.5
Service
9.2
Cleanliness
8.7
Breakfast
8.5
Amenities
8.4
Food
8.4
Room
6.2
Comfort
3.7
Location
9.8
Service
9.2
Room
5.3
Service
8.7
Room
5.1
Comfort
3.6
9.2 Excellent
Pros:
Cons: I was not informed about the work of reconstruction. The noise of the construction and workers ruined parts of my stay as I wasn’t able to sleep due to the sounds
9.6 Excellent
Pros: The staff was great and very helpful. The location was amazing, and the restaurant/lobby area was the perfect place to work and hangout when not at meetings/out exploring.
Cons: The room was quite small - the glass in the shower didn't go out far enough so the whole floor would get wet, but otherwise great room and the rest of the facilities were wonderful.
9.2 Excellent
Pros: Lively vibe in the bar/reception area, good music and when went to bed room was nice and quiet. Nice modern clean room. Breakfast available in the restaurant was very tasty and plentiful.
Cons:
9.7 Excellent
Pros: Everything!!!! such a cool hotel!!!
Cons: The room was small. but so nice!!!
9.6 Excellent
Pros: I mentioned it was our anniversary when booking and the staff left balloons and chocolates in the room for our arrival. Room decor was very cool
Cons:
9.6 Excellent
Pros: Staff quality and overall hotel design and feel
Cons: Nothing!
9.6 Excellent
Pros: Comfortable , clean , friendly staff
Cons: This is a special note i want yo share . I had a filght from Stansted airport as this was my first time from that airport i asked the reception for the alternatives and avrg costs then as i was told taxi will take apprx 60-80 pounds , i chose . It was 130 pound
10.0 Excellent
Pros: The hotel was very clean, modern and had a ton of style. The staff was very friendly and they even left us a little surprise in the room for our honeymoon celebration. We especially loved the lobby and restaurant/bar. It was busy from breakfast to dinner but not too busy, just enough to give the hotel a good vibe. Breakfast was delicious!
Cons: The rooms were a bit small but we were aware prior to booking. We didn’t spend much time in the hotel room so the size didn’t bother us. The beds were also very comfortable so that helped!
9.6 Excellent
Pros: I loved everything about your hotel it was my husband 70 birthday and you left us a little note in are room with a birthday message and balloons lovely touch made us feel very welcome very friendly staff fantastic position for the theaters and had an amazing meal at the L Oscar we will return x
Cons: Cocktails very expensive
10.0 Excellent
Pros: Radio came on when we entered the room. Lovely decor. Superb location. Warm welcome.
Cons: Minor point - a stand for a suitcase would have been useful.
10.0 Excellent
Pros: It has such a chilled out cool vibe as soon as you walk in. Iris was at the desk and she was so helpful and so professional, really went over and above to help us. Food amazing, bedroom so cosy, shower amazing, lovely getting breakfast and lovely to have a cup of tea in our room in the morning.location amazing so safe, just a really cool place, we’ll be back again and will recommend to everyone we know
Cons: Nothing it’s amazing
Located in Holborn just a short walk from Covent Garden, a 10 minute taxi ride from Kings Cross St Pancras and close to Oxford Street. The Hoxton, Holborn is housed within a Grade II listed building which, like the original Hoxton Hotel in Shoreditch, has bedrooms cleverly designed to maximise comfort, with everything guests need and nothing that they dont. There are four different room categories and all the guests receive a complimentary breakfast bag delivered to the room, a free hour of phone calls and free water. The hotel has a no RIP OFF policy, which means that there are no surprise added extras at check-out. Theres free Wi-Fi throughout the hotel and a destination restaurant and bar on the ground floor operated by Soho House Group, serving up good value American food. There is also a basement chicken rotisserie restaurant. The hotel also has excellent meetings and event facilities, The Apartment, which is themed around a warehouse apartment and can hold up to 250 guests.
The Pullman London St Pancras hotel is ideally located just a few minutes' walk from three of the city's major railway stations: King's Cross, Euston and St Pancras International. Guests arriving on business will find this the perfect destination, with 17 contemporary meeting rooms capable of holding conferences and functions. The hotel is one of the city's premier upscale destinations, with a host of luxury amenities and offerings such as tranquil rain showers and more.
Overall 8.8 Excellent
Based on 14,171 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Pros: Convenience to stations. Lovely big rooms. Glass lift with view over London
Excellent
8.0
Pros: Bed and pillows were very good
Okay
5.0
Pros: Breakfast was great! The rooms and corridors are dated and worn. Lumpy mattress, stains on carpet, knocks on furniture and doors. Weird smell in hallways!
Mediocre
3.8
Pros: Only staff for concerige & resturant good
Excellent
10.0
Pros: The hotel was great. Short walk to Kings Cross/ St. Pancras. Hotel was very nice and staff were so friendly and helpful.
Poor
1.0
Pros: Very poor
Good
6.0
Pros: The main areas are beautiful and opulent, but rooms felt basic. I was also very surprised that the cost did not include breakfast and was an additional £18 person.
Excellent
10.0
Pros: Location is great. We stayed with 2 kids. Mrs Cassandre Lebas , guest relations manager Gave us a very warming welcome and highly professional service, taking care all of our needs with patience and a smile
Excellent
9.0
Pros: It is very close to a major tube and train station. The staff were beyond excellent.
Excellent
9.2
Pros: The staff are approachable and professional. The room is very spacious. The room amenity is well provided. Also good location.
Excellent
9.2
Pros: Lovely clean room with comfortable bed.
Excellent
10.0
Pros: The breakfast
Details
Reviews
Overall 8.8 Excellent
Based on 14,171 reviews
Location
9.7
Breakfast
8.9
Service
8.9
Cleanliness
8.8
Wellness
8.5
Room
8.0
WiFi
7.3
Location
9.7
Cleanliness
9.2
Service
9.2
Breakfast
8.9
Wellness
8.2
Room
8.2
Amenities
7.8
WiFi
5.9
Location
9.7
Breakfast
9.3
Vibe
9.1
Cleanliness
9.0
Service
9.0
Wellness
8.8
Room
8.0
WiFi
5.1
Location
9.4
Wellness
8.6
Service
8.6
Breakfast
8.4
Room
7.7
WiFi
6.5
Location
9.5
Service
9.1
Room
8.5
Breakfast
8.4
Comfort
8.4
Wellness
8.2
WiFi
5.1
7.1 Good
Pros: Convenience to stations. Lovely big rooms. Glass lift with view over London
Cons: Cost of breakfast.
8.0 Excellent
Pros: Bed and pillows were very good
Cons: No decaffeinated tea at breakfast
5.0 Okay
Pros: Breakfast was great! The rooms and corridors are dated and worn. Lumpy mattress, stains on carpet, knocks on furniture and doors. Weird smell in hallways!
Cons:
3.8 Mediocre
Pros: Only staff for concerige & resturant good
Cons: Unfortunately every time I stayed in the hotel is worse than before, this year I stayed 4 times and every time I find it worse before !! For example:- 1- Upon arrival at 12:30 pm, the reception refused to hand me over to the room. I know check in must be 2 pm but my room ready why not give to me !?! 2 - the reception asked me a visa card (for deposit, I tried to pay cash but refused Im explain to him my point that I can not put the visa card but strongly refused to pay cash and insisted on taking the visa !! 3 - The price for breakfast 21 £ when booking from the restaurant, but when booking from the reception price 18 £ when I decided in the morning to pay through the reception was refused ! I can not pay only when the check that I can not change my mind !! 4 - I had 3 rooms in the hotel and one of them for the disabled I asked her an extra bed was rejected due to of security reason ! (After that the hotel manager enters and solves the problem) 5-Noise noise noise !! The hotel puts DJ in the lobby late at night !! (All people can go to the disco or bar if they want to I dont know why they need annoyed guests by hotel mangment !!
10.0 Excellent
Pros: The hotel was great. Short walk to Kings Cross/ St. Pancras. Hotel was very nice and staff were so friendly and helpful.
Cons:
1.0 Poor
Pros: Very poor
Cons: Most things
6.0 Good
Pros: The main areas are beautiful and opulent, but rooms felt basic. I was also very surprised that the cost did not include breakfast and was an additional £18 person.
Cons: Additional cost of breakfast.
10.0 Excellent
Pros: Location is great. We stayed with 2 kids. Mrs Cassandre Lebas , guest relations manager Gave us a very warming welcome and highly professional service, taking care all of our needs with patience and a smile
Cons: Nothing.
9.0 Excellent
Pros: It is very close to a major tube and train station. The staff were beyond excellent.
Cons:
9.2 Excellent
Pros: The staff are approachable and professional. The room is very spacious. The room amenity is well provided. Also good location.
Cons: The safe was not working every well. Was not given a floor cloth for 2 days. It will be good to get full cream milk instead of just semi skim.
9.2 Excellent
Pros: Lovely clean room with comfortable bed.
Cons: Stayed before it really great hotel.
10.0 Excellent
Pros: The breakfast
Cons: Absolutely nothing, an absolutely fantastic hotel!
The Pullman London St Pancras hotel is ideally located just a few minutes' walk from three of the city's major railway stations: King's Cross, Euston and St Pancras International. Guests arriving on business will find this the perfect destination, with 17 contemporary meeting rooms capable of holding conferences and functions. The hotel is one of the city's premier upscale destinations, with a host of luxury amenities and offerings such as tranquil rain showers and more.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.8 Excellent
Based on 4,077 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.0
Good
6.3
Pros: All the staff were great, very friendly and wanting to help.
Poor
1.0
Pros: Nothing good to say. Extremely disappointing
Excellent
9.0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
10.0
Pros: Great location away from the London bustle!
Excellent
8.8
Pros: Lovely comfortable bed and complimentary mini bar.
Okay
5.0
Pros: The location is great.
Excellent
8.8
Pros: Nice interior
Excellent
9.0
Pros: service and cleanliness
Excellent
8.8
Pros: The front fest was very gracious and accommodating. Housekeeping was extremely responsive to requests. Concierge was helpful. The bar was friendly and had a nice light menu. The restaurant was excellent for dinner. It was very easy to get a table and service was excellent.
Excellent
10.0
Pros: I took my partner for his birthday. it was lovely but i wanted the river view room and i rang before we got there to be told it was a river view room. When we arrived that wasn't the case. other than that it was lovely and the breakfast was delicious.
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8.8 Excellent
Based on 4,077 reviews
Location
9.8
Service
8.1
Vibe
7.7
Amenities
7.6
Breakfast
7.1
Room
7.0
WiFi
4.4
Wellness
2.9
Location
9.9
Service
7.4
Breakfast
7.1
Room
6.3
Bar
5.3
Location
9.8
Service
7.8
Room
7.4
Breakfast
6.8
Location
9.8
Service
8.1
Breakfast
6.6
Vibe
6.5
Room
5.9
Location
9.8
Service
7.7
Comfort
6.7
Room
6.5
5.0 Okay
Pros:
Cons: Room was like a dungeon. Very disappointing.
6.3 Good
Pros: All the staff were great, very friendly and wanting to help.
Cons: I didn't like the room, we were given a disabled room with disabled fixtures and fittings in the bathroom, I didn't request this and wasn't informed about it, the first I new was when we got to the room. Paintwork flaking off of woodwork, split silicone sealant around sink area. Your average premier Inn room was better than this...….and much cheaper. Frosted secondary double glazing on the windows, absolutely no view at all, pull aside the secondary glazing to reveal the middle of the building, pipes, ductwork and filth everywhere (explains the frosted glass).
1.0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9.0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
10.0 Excellent
Pros: Great location away from the London bustle!
Cons: Nothing!
8.8 Excellent
Pros: Lovely comfortable bed and complimentary mini bar.
Cons: Long check-in process. And paying an advance of £50 per day for possible charges? which can take up to 7 days to be returned to me.
5.0 Okay
Pros: The location is great.
Cons: Firstly I don’t like the service of the bell boy at the front gate. I have been to a lot of hotels including five stars but never have seen the attitude like the bell boys from that hotel. All are standing even though seeing the customer is taking luggages. Secondly I don’t like the attitude of front desks stuff. Already requested for an early check in as I have a meeting and I arrived the hotel at 2:30. It was half an hour before of that hotel policy to check in time. They won’t let me in until 3:03pm and said the room is not ready yet. Seeing the customer is waiting and sitting there for half an hour, they have no effort like asking the housekeeper whether the room is ready or no welcome drink at all. Thirdly, I don’t like the room. I booked a river view but the view of the window is so small and can’t even say it is a view. I am feeling my money for that view is not worth it. The room is so small and the hotel is very old. Fourth, the elevator is very old model 1000kgs type and very narrow. It was stopping once in every floor. Very disappointed to take that elevator. Fifthly, I stayed in that hotel at the raining day. The hotel is so old and so bad and even water drops are pouring drop by drop from the ceiling. I saw a bucket and it was collecting the rain drops in front of the elevator entrance of eighth floor. I was so shocked seeing the rain dropping from the ceiling. When I check about the hotel, it says “the Royal Horseguards” is a Five Star Hotel. I don’t know in what part it is being rated five stars. I will rate it not even a three star hotel.
8.8 Excellent
Pros: Nice interior
Cons: The room was small, the shower pressure was very weak the view was not brilliant
9.0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
8.8 Excellent
Pros: The front fest was very gracious and accommodating. Housekeeping was extremely responsive to requests. Concierge was helpful. The bar was friendly and had a nice light menu. The restaurant was excellent for dinner. It was very easy to get a table and service was excellent.
Cons: Took a bit of time to get attention of the waitstaff in the tea lounge for a seat just for a pot of afternoon tea. The breakfast buffet hardly changed over the week we were there so we started going out to breakfast after three days.
10.0 Excellent
Pros: I took my partner for his birthday. it was lovely but i wanted the river view room and i rang before we got there to be told it was a river view room. When we arrived that wasn't the case. other than that it was lovely and the breakfast was delicious.
Cons: Nothing
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.7 Excellent
Based on 14,813 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.3
Pros: Liked the new renovated building, the room, cleanliness and the middle garden.
Excellent
10.0
Pros: How friendly and helpful the staff were. The bed was very comfortable and the food was good. As this was a joint business / mini-break it was good to be conveniently located for both Victoria and central London.
Mediocre
2.0
Pros: Location is great
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
10.0
Pros: Great property in fantastic location
Excellent
10.0
Pros: Staff very efficient . Hotel lovely. Breakfast great. All staff around extremely friendly.
Excellent
9.2
Pros: Like the location and room
Good
7.1
Pros: Location is very good and bed is comfortable .
Excellent
8.8
Pros: Most of it
Excellent
9.0
Pros: Lovely Breakfast and nice shower
Excellent
9.6
Pros: Location is wonderful if you want to be near Buckingham Palace or Westminster Abby. The breakfast bar was amazing if you get it with your stay. If you are one to eat breakfast every day it’s delicious and worth the stay “if” breakfast is included with the price of your booking. The fitness area and the spa is wonderful as well! Afternoon tea is exquisite!!!
Excellent
10.0
Pros: Fantastic staff!! They were friendly and very helpful! Wonderful breakfast! Best location and easy accessibility to everything in London. Little jazz band every night in the lobby!
Details
Reviews
Overall 8.7 Excellent
Based on 14,813 reviews
Location
9.6
Service
9.0
Breakfast
7.3
Amenities
6.7
Room
6.7
WiFi
5.0
Location
9.5
Service
9.3
Breakfast
7.8
Room
7.4
WiFi
3.5
Location
9.5
Service
8.9
Room
7.3
Breakfast
7.2
Location
9.4
Service
8.8
Breakfast
7.0
Room
6.8
Vibe
6.1
Location
9.7
Service
9.3
Breakfast
6.9
Room
5.9
8.3 Excellent
Pros: Liked the new renovated building, the room, cleanliness and the middle garden.
Cons: The first receptionist I dealt with gave me the wrong room despite I offered to give her the booking reference number. But when I went to the other receptionist she supported me with a nice room. The other thing is that the housekeeping didn’t clean my room in the second day although I pressed the clean request button early morning . Thank you and best regards,
10.0 Excellent
Pros: How friendly and helpful the staff were. The bed was very comfortable and the food was good. As this was a joint business / mini-break it was good to be conveniently located for both Victoria and central London.
Cons: Mid evening the water running for the bath was not as hot as we would have preferred. Not a deal breaker.
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
10.0 Excellent
Pros: Great property in fantastic location
Cons:
10.0 Excellent
Pros: Staff very efficient . Hotel lovely. Breakfast great. All staff around extremely friendly.
Cons: We were pleased with everything.
9.2 Excellent
Pros: Like the location and room
Cons: Perhaps a bit far away from centre
7.1 Good
Pros: Location is very good and bed is comfortable .
Cons: The room is in bad condition . Need major renovation . They have some new renovated rooms . But they did not offer to us when we check in . The draws of night stand are dirty . The bathroom is very small . You can not leave the door open otherwise the steam will come out and cause alarm in the room .
8.8 Excellent
Pros: Most of it
Cons: The rates was high
9.0 Excellent
Pros: Lovely Breakfast and nice shower
Cons: Mini bar
9.6 Excellent
Pros: Location is wonderful if you want to be near Buckingham Palace or Westminster Abby. The breakfast bar was amazing if you get it with your stay. If you are one to eat breakfast every day it’s delicious and worth the stay “if” breakfast is included with the price of your booking. The fitness area and the spa is wonderful as well! Afternoon tea is exquisite!!!
Cons:
10.0 Excellent
Pros: Fantastic staff!! They were friendly and very helpful! Wonderful breakfast! Best location and easy accessibility to everything in London. Little jazz band every night in the lobby!
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.6 Excellent
Based on 21,253 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location is central to everything
Excellent
10.0
Pros: The view, room and food was amazing, staff were very friendly.
Mediocre
3.0
Pros: Location Hotel
Excellent
8.0
Pros: The breakfast spread was good with different selection of mains daily. Room was comfy and clean. Hotel's policy on reducing water wastage and environmental sustainability is a plus.
Good
6.3
Pros: Good location and nice interior
Good
7.9
Pros: The location and view
Excellent
10.0
Pros: Staff very helpfull when my elderly dad became ill. Assisted quickly and paramedics were called to assess. Thank you for all your help
Excellent
10.0
Pros: Fantastic room. Very comfortable bed and brilliant amenities in the room also. Great location. Lovely staff
Excellent
9.6
Pros: Staff were very friendly an welcoming. We went to drop off our bags and our room was ready for us, was great to have a cuppa before checking out the sights. The room was spotlessly clean and very comfortable. I'd booked a twin room with a friend and had a great nights sleep in the wider than average single bed. Good choices for breakfast. Great location, less than 4 mins walk from Waterloo tube station, London Eye and other attractions. Would definitely stay again
Excellent
9.0
Pros: Location, free breakfast
Okay
4.0
Good
7.7
Pros: Breakfast not good
Details
Reviews
Overall 8.6 Excellent
Based on 21,253 reviews
Location
9.7
WiFi
7.9
Comfort
7.7
Service
7.6
Room
7.4
Pool
6.5
Breakfast
5.9
Value
4.9
Location
9.5
Service
7.2
Room
7.2
WiFi
6.6
Pool
5.9
Breakfast
5.7
Value
4.9
Location
9.6
Comfort
8.5
Service
7.9
Room
7.6
Pool
6.3
Breakfast
5.4
Value
3.9
Location
9.7
Service
6.6
Room
6.3
Breakfast
5.9
Value
4.8
Location
9.8
Comfort
7.9
Room
7.9
Service
7.5
Breakfast
5.6
Value
5.1
10.0 Excellent
Pros: Location is central to everything
Cons:
10.0 Excellent
Pros: The view, room and food was amazing, staff were very friendly.
Cons:
3.0 Mediocre
Pros: Location Hotel
Cons: Breakfast was extremely poor quality. Queuing at the lifts. Food being left in room to rot - removed on 3rd day! Room cleanliness.....dirty windows, carpets etc. Expensive restaurant food. Service charge at bar even though I went to bar and returned to pay.
8.0 Excellent
Pros: The breakfast spread was good with different selection of mains daily. Room was comfy and clean. Hotel's policy on reducing water wastage and environmental sustainability is a plus.
Cons: No egg's section and the same costs extra. Getting taxi can be a hassle especially during rush hour. Lounge always full.
6.3 Good
Pros: Good location and nice interior
Cons: Staff very unhelpful and the spa area was unclean and very noisy. Not clear information regarding the spa usage, staff unaware of hotel information and were unresponsive to any feedback.
7.9 Good
Pros: The location and view
Cons: Very crowded and arrogant staff
10.0 Excellent
Pros: Staff very helpfull when my elderly dad became ill. Assisted quickly and paramedics were called to assess. Thank you for all your help
Cons:
10.0 Excellent
Pros: Fantastic room. Very comfortable bed and brilliant amenities in the room also. Great location. Lovely staff
Cons:
9.6 Excellent
Pros: Staff were very friendly an welcoming. We went to drop off our bags and our room was ready for us, was great to have a cuppa before checking out the sights. The room was spotlessly clean and very comfortable. I'd booked a twin room with a friend and had a great nights sleep in the wider than average single bed. Good choices for breakfast. Great location, less than 4 mins walk from Waterloo tube station, London Eye and other attractions. Would definitely stay again
Cons:
9.0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 7,791 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Nice hotel lovely rooms very helpful staff
Excellent
10.0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
10.0
Pros: Excellent location & parking
Good
6.3
Pros: It was really hot an temp control did not work and fan was noisy. Was supposed to be a sofa bed but there wasn’t one. Lucky the other party lived in London. Was taking a shower at 9.00 on Sunday morning and the cleaner knocked. Will be going back to Premier Inn.
Good
7.5
Pros: Good location close to sites
Excellent
10.0
Pros: My daughter loved the expresso machine and was great having fridge and the shower and room was fab very comfy
Excellent
9.6
Pros: The staff was always helping with great communication and helpful tips. The room was very corruptible and clean.
Excellent
10.0
Pros: The hotel is two min away from the thames. It is too close to london eye and other attractions The room was clean
Excellent
10.0
Pros: Very clean and the room seemed new
Excellent
9.2
Pros: Really welcoming atmosphere. Nice room.
Okay
5.0
Pros: The rooms are a decent size for London standard, however the problems far outweigh the benefit of the size.
Excellent
10.0
Details
Reviews
Overall 8.6 Excellent
Based on 7,791 reviews
Location
9.3
Vibe
9.2
WiFi
9.2
Service
9.1
Breakfast
8.0
Room
7.8
Comfort
7.0
Location
9.4
Vibe
9.3
Service
9.1
WiFi
8.8
Breakfast
8.3
Room
7.8
Vibe
9.1
Location
9.1
Service
9.0
Room
7.8
Breakfast
7.6
Location
9.6
Vibe
9.0
Service
9.0
WiFi
8.7
Room
8.0
Breakfast
7.1
Bar
6.8
Location
9.5
Service
9.4
Breakfast
8.0
Room
7.5
8.3 Excellent
Pros: Nice hotel lovely rooms very helpful staff
Cons: The prices I the bar were well over the top . There was nothing near by
10.0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
10.0 Excellent
Pros: Excellent location & parking
Cons: Nothing
6.3 Good
Pros: It was really hot an temp control did not work and fan was noisy. Was supposed to be a sofa bed but there wasn’t one. Lucky the other party lived in London. Was taking a shower at 9.00 on Sunday morning and the cleaner knocked. Will be going back to Premier Inn.
Cons: Bed not comfy
7.5 Good
Pros: Good location close to sites
Cons: Rooms facing the road are on a Hospital/Ambulance route, pretty steady stream 24 hours of sirens and ambulances in and out of the hospital, request an odd number room
10.0 Excellent
Pros: My daughter loved the expresso machine and was great having fridge and the shower and room was fab very comfy
Cons:
9.6 Excellent
Pros: The staff was always helping with great communication and helpful tips. The room was very corruptible and clean.
Cons: English breakfast', same each morning and without to many choices No salads' no white cheese
10.0 Excellent
Pros: The hotel is two min away from the thames. It is too close to london eye and other attractions The room was clean
Cons: In general I was perfect
10.0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
9.2 Excellent
Pros: Really welcoming atmosphere. Nice room.
Cons: No instructions on how to make Glass Wall frosted
5.0 Okay
Pros: The rooms are a decent size for London standard, however the problems far outweigh the benefit of the size.
Cons: Okay, the hotel has no concierge service! Then the rooms are a good size, but lack natural light and even the 2 tiny bulbs aren’t enough if you are trying to work in the room. The room I stayed in superior.. second floor had water clogging both in the sink and the shower!! Didn’t expect this at all from a chain. Also, the staff I called to book my room was sweet and pleasant but the staff checking me in had a condescending tone. But hey, again the staff that checked me out later was very sweet. So probably just my bad luck. Anyways, for the price much better rooms available, also cheaper hotels in lambeth would be better than this! I chose this over the near by hotels thinking it would be better as a chain etc. but no.
10.0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8.6 Excellent
Based on 4,092 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
- Business
Good
7.5
Pros: Excellent location, friendly staff
Excellent
9.2
Pros: Location is the best for me. Staffs at the reception and breakfast were very friendly. The bedding was very clean.
Excellent
8.3
Pros: Location was superb but did not partake of breakfast.
Good
7.5
Pros: Welcoming & friendly staff, good cafe, clean. I can recommend if you want to stay in London and you are on a budget.
Excellent
9.2
Pros: Perfect location. It’s just a stone’s throw from King Cross and St Pancras stations. The facilities are clean, convenient and comfortable.
Okay
5.8
Pros: Location is perfect
Excellent
8.8
Pros: Comfy beds, polite staff
Excellent
8.8
Pros: Really good value for central London! Great location, easy access to the main sights around the city given how close it is to Pancras/Kings Cross stations. Friendly staff and the room was ready earlier than expected. The room was basic but as expected, the shower was good and the beds were fine.
Excellent
8.3
Pros: everything else.
Excellent
8.3
Pros: location value for money
Details
Reviews
Overall 8.6 Excellent
Based on 4,092 reviews
Location
9.5
Service
9.3
Bar
9.0
Cleanliness
8.8
Breakfast
6.7
Room
6.6
WiFi
5.0
Location
9.8
Service
9.3
Cleanliness
9.1
Bar
9.0
Room
7.3
Breakfast
6.5
WiFi
3.5
Service
9.5
Location
9.5
Cleanliness
8.6
Breakfast
6.5
Comfort
5.9
Room
5.3
Location
9.4
Room
5.0
Location
9.6
Comfort
5.6
Room
5.3
7.5 Good
Pros: Excellent location, friendly staff
Cons:
9.2 Excellent
Pros: Location is the best for me. Staffs at the reception and breakfast were very friendly. The bedding was very clean.
Cons: The room facing Euston Street is very noisy. You need ear plugs.
8.3 Excellent
Pros: Location was superb but did not partake of breakfast.
Cons:
7.5 Good
Pros: Welcoming & friendly staff, good cafe, clean. I can recommend if you want to stay in London and you are on a budget.
Cons:
9.2 Excellent
Pros: Perfect location. It’s just a stone’s throw from King Cross and St Pancras stations. The facilities are clean, convenient and comfortable.
Cons: No wifi at the rooms. Wifi is available at the ground floor and TV lounge I guess
5.8 Okay
Pros: Location is perfect
Cons: The facilities like lift need to fix it up, and the cabinet need to mark a number so that everyone has a place to keep the luggage
8.8 Excellent
Pros: Comfy beds, polite staff
Cons: Not having curtains around the beds
8.8 Excellent
Pros: Really good value for central London! Great location, easy access to the main sights around the city given how close it is to Pancras/Kings Cross stations. Friendly staff and the room was ready earlier than expected. The room was basic but as expected, the shower was good and the beds were fine.
Cons: The room we were in got quite hot/stuffy so more window access would have been useful - you could only open it a tiny bit as it was the 7th floor.
8.3 Excellent
Pros: everything else.
Cons: Bathroom: lack of glass/plastic separation between the toilet an bath makes the bathroom soaked. Lack of air conditioning. Had to keep window open and street is very noisy.
8.3 Excellent
Pros: location value for money
Cons: no wifi in the rooms
With a stay at YHA London St Pancras - Hostel in London (London City Centre), you'll be steps from British Library and 10 minutes by foot from Russell Square. Featured amenities include a 24-hour front desk and luggage storage.
The Pelham is an elegant boutique hotel in the heart of South Kensington. It is located a short walk from the Natural History Museum and Kensington Gardens, which seem to have inspired the brightly colored interiors. Here one is surrounded by a romantic mix of elegant patterns and rich tones. It has long been considered among the most sophisticated places in London. Settle in and revel in the character of the wood-panelled drawing room and library. Make time for a little indulgence with an afternoon tea or a dinner at The Trattoria by Michelin starred chef Alfredo Russo. Step out and explore the boutiques and worldclass museums of Kensington.
Overall 8.6 Excellent
Based on 1,208 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.6
Pros: The only issue was the cleaner came a little early for us then was happy to come back but when she did, she omitted a few minor things, bath mat, extra toilet roll and replacement of tea bags. Decor was lovely, it was quiet. Hotel well run.,
Excellent
10.0
Pros: The location was fantastic and we liked that it felt we were staying in an a boutique hotel with classic English decor. It was also located next to the underground and great restaurants.
Excellent
9.4
Pros: Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Excellent
8.8
Pros: Very convenient location, near to museums and to undergorund as well. Helpful staff.
Excellent
8.8
Pros: The location was exceptional - right across from the South Kensington tube station and walking distance to lots of restaurants, cafes and shops
Excellent
10.0
Pros: Perfect location immediately across the street from the South Kensington Tube stop. Has a large elevator which a lot of these townhome-style hotels do not have. There are a couple of stairs from elevator to room, but far better this than lugging luggage up flights of stairs. We dropped our luggage in the morning and returned in the evening and they had already moved bags up into our room for us.
Excellent
9.2
Pros: Superb location and very comfortable rooms.fluffy pillows!!
Excellent
10.0
Pros: Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Excellent
8.8
Pros: Great location, clean and pretty hotel with friendly staff. Room was remarkably quiet considering location. We were in and out quickly so we didn't get to spend much time there.
Excellent
8.3
Pros: Directly opposite the underground and the Pret a Manger just down the road.
Good
7.4
Pros: The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Excellent
9.2
Pros: This hotel is really good friendly helpful staff clean rooms and the location is the best right opposite the south Kensington tube station
Details
Reviews
Overall 8.6 Excellent
Based on 1,208 reviews
Location
9.7
Vibe
8.5
Service
8.4
Food
8.3
Room
6.9
Value
5.1
WiFi
5.1
Breakfast
4.6
Location
9.6
Service
8.4
Room
7.1
Breakfast
4.4
Location
9.9
Service
8.3
Room
6.0
Comfort
5.1
Value
4.8
Breakfast
4.4
Location
9.7
9.6 Excellent
Pros: The only issue was the cleaner came a little early for us then was happy to come back but when she did, she omitted a few minor things, bath mat, extra toilet roll and replacement of tea bags. Decor was lovely, it was quiet. Hotel well run.,
Cons: See above RE cleaner.
10.0 Excellent
Pros: The location was fantastic and we liked that it felt we were staying in an a boutique hotel with classic English decor. It was also located next to the underground and great restaurants.
Cons:
9.4 Excellent
Pros: Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Cons: The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
8.8 Excellent
Pros: Very convenient location, near to museums and to undergorund as well. Helpful staff.
Cons: Very poor breakfast and expensive. Tiny rooms.
8.8 Excellent
Pros: The location was exceptional - right across from the South Kensington tube station and walking distance to lots of restaurants, cafes and shops
Cons: Tub and hand basin kept blocking. Lack of hot water (not enough to fill the bath) Bed was comfortable but too soft for my liking
10.0 Excellent
Pros: Perfect location immediately across the street from the South Kensington Tube stop. Has a large elevator which a lot of these townhome-style hotels do not have. There are a couple of stairs from elevator to room, but far better this than lugging luggage up flights of stairs. We dropped our luggage in the morning and returned in the evening and they had already moved bags up into our room for us.
Cons:
9.2 Excellent
Pros: Superb location and very comfortable rooms.fluffy pillows!!
Cons:
10.0 Excellent
Pros: Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Cons: Nothing
8.8 Excellent
Pros: Great location, clean and pretty hotel with friendly staff. Room was remarkably quiet considering location. We were in and out quickly so we didn't get to spend much time there.
Cons: There's only one thing that could have been better and that was the size of the room. We'd booked a superior room but it was quite small with stairs inside the room and some things (tea pot, hair dryer) to be plugged into the closet with too narrow a space for two of us to pass each other from bedroom to bathroom. Otherwise, it was perfect and I'd book again but in a different room type.
8.3 Excellent
Pros: Directly opposite the underground and the Pret a Manger just down the road.
Cons: A bit pricey for the small room and facilities.
7.4 Good
Pros: The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Cons: The WiFi was terrible. It connected, but was too slow to make worthwhile. Also, the tv channels didn’t include any sports! Not that I wanted to waste my vacation watching sports on tv in a hotel, but it would’ve been nice to keep up on scores and such. Also the old building was very creaky. I was awaken by the neighbors above two nights.
9.2 Excellent
Pros: This hotel is really good friendly helpful staff clean rooms and the location is the best right opposite the south Kensington tube station
Cons:
The Pelham is an elegant boutique hotel in the heart of South Kensington. It is located a short walk from the Natural History Museum and Kensington Gardens, which seem to have inspired the brightly colored interiors. Here one is surrounded by a romantic mix of elegant patterns and rich tones. It has long been considered among the most sophisticated places in London. Settle in and revel in the character of the wood-panelled drawing room and library. Make time for a little indulgence with an afternoon tea or a dinner at The Trattoria by Michelin starred chef Alfredo Russo. Step out and explore the boutiques and worldclass museums of Kensington.
With a stay at St. James Hotel and Club Mayfair in London (London City Centre), you'll be steps from Piccadilly and 8 minutes by foot from Park Lane. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Overall 8.6 Excellent
Based on 635 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: Location and staff
Excellent
8.8
Pros: Old London build and charm
Excellent
9.4
Pros: Really nice location. Beautiful building and rooms. Staff are a pleasure...really excellent.
Excellent
10.0
Pros: EVERYTHING WAS WONDERFUL. THEY TOOK SUCH GRACIOUS CARE OF EVERY NEED. MY HUSBAND IS 93 AND USES A WALKER. THEY BUILT TWO RAMPS FOR HIM TO HAVE EASY ACCESS. THEY ASSISTED WITH FRONT STAIRS WHEN WE CHOSE TO EXIT FOR A TAXI TO TAKE US WHEREVER. BUT THEY ALWAYS ALLOWED FOR HIS DIGNITY. THIS TOUCHED MY HEART. HIS TOO. THANK YOU, SOMEHOW SEEMS INADEQUITE TO EXDPRESS OUR APPRECIATION. PLEASE LET STAFF KNOW THAT THEY HAVE BECOME OUR "GO TO" RESIDENCE IN LONDON. BEST REGARDS, CHERIE M DUNN
Good
7.1
Pros: The location is excellent and it is in a very quiet street in London. Most of the staff were very friendly and helpful. The bed was very comfortable with lovely linen and pillows.
Excellent
10.0
Pros: Accommodations were attractive, comfortable and inviting. Staff was exceptionally cordial and welcoming. Food options in the hotel were of the highest quality.
Okay
5.4
Pros: The hotel is situated right in the heart of central London. The bellman was well train, polite and can remembee every small detail of the guest. The room decoration is pretty nice.
Excellent
9.2
Pros: Convenience location and history of this hotel
Okay
4.6
Pros: location / rooms
Excellent
9.6
Pros: Great location, and really lovely staff. It was our 10th Anniversary and we had a lovely surprise in our room when we got back from exploring the city. Thank you so much for the champagne that was a lovely touch.
Details
Reviews
Overall 8.6 Excellent
Based on 635 reviews
Location
9.8
Service
8.9
WiFi
7.9
Food
7.5
Room
6.5
Breakfast
6.1
Comfort
5.1
Location
9.9
Bar
8.6
Service
8.3
Room
5.5
Comfort
4.6
Location
9.9
Service
8.5
Room
5.9
Comfort
5.2
9.6 Excellent
Pros: Location and staff
Cons: Restaurant was undergoing refit ... so was Big Ben, not much you can do about timing
8.8 Excellent
Pros: Old London build and charm
Cons:
9.4 Excellent
Pros: Really nice location. Beautiful building and rooms. Staff are a pleasure...really excellent.
Cons: No fitness center on site. Although access to fitness center off-site is free. 10 minute walk. Gigi's fitness center. Smallish rooms.
10.0 Excellent
Pros: EVERYTHING WAS WONDERFUL. THEY TOOK SUCH GRACIOUS CARE OF EVERY NEED. MY HUSBAND IS 93 AND USES A WALKER. THEY BUILT TWO RAMPS FOR HIM TO HAVE EASY ACCESS. THEY ASSISTED WITH FRONT STAIRS WHEN WE CHOSE TO EXIT FOR A TAXI TO TAKE US WHEREVER. BUT THEY ALWAYS ALLOWED FOR HIS DIGNITY. THIS TOUCHED MY HEART. HIS TOO. THANK YOU, SOMEHOW SEEMS INADEQUITE TO EXDPRESS OUR APPRECIATION. PLEASE LET STAFF KNOW THAT THEY HAVE BECOME OUR "GO TO" RESIDENCE IN LONDON. BEST REGARDS, CHERIE M DUNN
Cons: NOTHING
7.1 Good
Pros: The location is excellent and it is in a very quiet street in London. Most of the staff were very friendly and helpful. The bed was very comfortable with lovely linen and pillows.
Cons: No electric jug or milk to make a cup of tea in your room. Having flown 36 hours I was very frustrated to be denied a jug of hot water by reception and told to use the coffee machine which proved to be faulty. Upon my return to reception I was finally given a jug of hot water to take back to my room. Several of the lights were not working in the room. The hotel is tucked away from the main traffic noise but the floor boards are extremely squeaky so if your neighbours are up and about you will know about it. The shower leaked all over the bathroom floor, very poorly designed and as you are stepping out of a bath it can be very slippery, would not be suitable for less agile guests.
10.0 Excellent
Pros: Accommodations were attractive, comfortable and inviting. Staff was exceptionally cordial and welcoming. Food options in the hotel were of the highest quality.
Cons: There was nothing I didn’t like.
5.4 Okay
Pros: The hotel is situated right in the heart of central London. The bellman was well train, polite and can remembee every small detail of the guest. The room decoration is pretty nice.
Cons: On the moment we checked in, I raised the ac is quite warm and the staff said the ac works just be patient. So I went out for and got back to the room at late night, AC didn't work. It was even worse. We cant breath in the hotel room. Hence, we asked the staff to change the room and the staff at reception said every rooms in this hotel was fully booked. I should have raise this up since the beginning (which I did). The staff said the AC doesn't work the whole floor. They've been trying to fix it but since it's late at that moment so they will fix it on the next day. However, for some reason they managed to get us moved to the new room. But they actually downgraded our room, the room is smaller, Restroom is half size when compared to the room we got at the beginning. They insisted it's not downgrade and they charged us the same amount of money.
9.2 Excellent
Pros: Convenience location and history of this hotel
Cons: Ras
4.6 Okay
Pros: location / rooms
Cons: aircon not working and it was a heatwave. moved to a smaller air conditioned room on second day -- no discount given for lesser room and US aircon! had to ask for portable fans / so called portable aircon unit provided (which was in fact a evaporative cooler -- hopeless.
9.6 Excellent
Pros: Great location, and really lovely staff. It was our 10th Anniversary and we had a lovely surprise in our room when we got back from exploring the city. Thank you so much for the champagne that was a lovely touch.
Cons: Nothing to be honest
With a stay at St. James Hotel and Club Mayfair in London (London City Centre), you'll be steps from Piccadilly and 8 minutes by foot from Park Lane. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Overall 8.5 Excellent
Based on 9,326 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.3
Pros: Room was big spacious and great views
Good
7.1
Pros: Clean rooms. Hotel is situated in the centre and access to everything e.g the eye, station, Big Ben, Westminister, palace etc
Excellent
8.3
Pros: Good choice of food at breakfast. Very comfortable room.
Excellent
8.3
Pros: Location
Excellent
8.3
Pros: Excellent room with a view of the London Eye, overall a great stay. Provided free breakfast to our room after forgetting to include the wine and chocolate strawberries I had asked for in the room.
Excellent
9.0
Pros: Beds comfy nice and clean
Okay
5.8
Pros: Location only
Excellent
8.8
Pros: All the staff I encountered were very friendly. Room was an excellent size for London with a beautiful view of the London Eye. Easy walk to Waterloo station and central to a host of tourist attractions. Soundproofing in the rooms was a bonus being in a room opposite the lift
Excellent
8.3
Pros: Safe box in room.
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Excellent
9.0
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Details
Reviews
Overall 8.5 Excellent
Based on 9,326 reviews
Location
9.6
Service
8.0
Room
7.3
WiFi
6.9
Breakfast
6.0
Bar
5.6
Food
5.4
Value
5.1
Amenities
4.7
Location
9.6
Service
7.8
Room
7.5
Vibe
6.1
Breakfast
6.0
Comfort
5.9
Food
5.5
WiFi
5.5
Value
5.4
Bar
5.3
Amenities
4.1
Location
9.5
Service
8.1
Room
6.9
Vibe
6.8
Breakfast
6.0
Food
5.3
Value
5.0
Amenities
4.9
Location
9.7
Service
8.5
Room
6.8
Comfort
5.8
Breakfast
5.6
Location
9.7
Service
7.9
Room
6.8
Breakfast
6.6
Comfort
5.9
8.3 Excellent
Pros: Room was big spacious and great views
Cons: London’s a big place to walk around.
7.1 Good
Pros: Clean rooms. Hotel is situated in the centre and access to everything e.g the eye, station, Big Ben, Westminister, palace etc
Cons: Reception and bar staff could not understand English properly. Informed reception staff on the first day that the shower was block. Sadly this was not resolved so we had to shower with water overflowing into the bathroom and had to use the large towels to wipe the water off the floor. Meals are slightly too expensive.
8.3 Excellent
Pros: Good choice of food at breakfast. Very comfortable room.
Cons: There was no bacon at breakfast. I also couldn't find a dairy free alternative to milk to have with the cereal
8.3 Excellent
Pros: Location
Cons: Not enough space at breakfast.
8.3 Excellent
Pros: Excellent room with a view of the London Eye, overall a great stay. Provided free breakfast to our room after forgetting to include the wine and chocolate strawberries I had asked for in the room.
Cons: Forgot to include the chocolate strawberries and wine that I had pre ordered for the room.
9.0 Excellent
Pros: Beds comfy nice and clean
Cons: The hotel was under construction felt there was only half of the hotel there but they failed to mention this when booking the bar looked like a standard house bar no where near as good as the previous time we visited a few year ago we were disappointed as it was our anniversary and wanted t to be as special as the first time wasn't the same and was still very pricey spent ended up paying for upgrade costing in total £578 for two nights for two people only to find the hotel closed off at one side ?? Kind regards e.westcott
5.8 Okay
Pros: Location only
Cons: Lack of service
8.8 Excellent
Pros: All the staff I encountered were very friendly. Room was an excellent size for London with a beautiful view of the London Eye. Easy walk to Waterloo station and central to a host of tourist attractions. Soundproofing in the rooms was a bonus being in a room opposite the lift
Cons: Noisy building works in the foyer area with no notification
8.3 Excellent
Pros: Safe box in room.
Cons: The room is not sound proof.
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
9.0 Excellent
Pros:
Cons: Bathroom taps fitted the wrong way around. Didn’t bother us, but may bother someone else.
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Overall 8.5 Excellent
Based on 4,016 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Pros: Location Man on the door Beds comfy
Mediocre
2.0
Excellent
10.0
Pros: The location Was great the staff where amazing We booked a family room for three room was immaculate On the second day of our trip we arrived at the ritz for afternoon tea it was there that I realised I’d picked my room key up mistaking it for my debit card I rang the Waldorf and explained the situation they then arranged for my wallet to be sent over with a member of there staff this was done within the hour outstanding service So grateful to concierge and Lucy they saved the evening thank you so much I definitely will be staying again keep up the good work guys you reall do go the extra mile for your guests Duane hedley x
Excellent
9.0
Pros: Location, breakfast, cleanliness, staff
Excellent
8.0
Pros: Breakfast and location
Excellent
10.0
Pros: Service with a smile from Manfred
Excellent
9.6
Pros: Superb hotel just an excellent place to stay. We stayed for my wife’s birthday and the staff were attentive and professional.
Excellent
8.0
Pros: Although we only stayed one night and didn’t eat in the hotel, the room was well equipped, comfortable, clean and just right for our brief stay. Could not fault it for our needs.
Good
6.7
Pros: location is great, concierge and reception friendly, wifi ok, bar nice, room ok, cleaning and service too
Excellent
9.0
Pros: Staff was great and executive lounge high tea was nice.
Excellent
10.0
Pros: Clean and modern
Good
7.0
Pros: Nice location. Room cleanliness was very good. Very friendly staff. Tasty breakfast.
Details
Reviews
Overall 8.5 Excellent
Based on 4,016 reviews
Location
9.6
Service
8.4
Breakfast
7.1
Room
6.4
Value
4.7
WiFi
4.4
Location
9.8
Service
8.6
Breakfast
7.7
Bar
6.8
Room
5.6
Value
4.7
Location
9.8
Service
8.0
Breakfast
7.6
Room
5.9
Value
4.4
Location
9.2
Service
8.3
Vibe
6.0
Room
5.8
Location
9.7
Room
5.2
7.1 Good
Pros: Location Man on the door Beds comfy
Cons: Air con was not working very well the room was too hot Check in 3oclock too late we wanted to go in the room before our show at 2.30 I had emailed ahead to see if we could check in early and when we got there wasn’t ready was told we would get a text and hopefully be before 2.30 no text came went back to the desk and was told it was ready now we had a ticket for our cases and asked if they could be bought up straight away as we wanted to freshen up before show it was now 2 o’clock went up to the room but had to leave before cases got there
2.0 Mediocre
Pros:
Cons: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
10.0 Excellent
Pros: The location Was great the staff where amazing We booked a family room for three room was immaculate On the second day of our trip we arrived at the ritz for afternoon tea it was there that I realised I’d picked my room key up mistaking it for my debit card I rang the Waldorf and explained the situation they then arranged for my wallet to be sent over with a member of there staff this was done within the hour outstanding service So grateful to concierge and Lucy they saved the evening thank you so much I definitely will be staying again keep up the good work guys you reall do go the extra mile for your guests Duane hedley x
Cons:
9.0 Excellent
Pros: Location, breakfast, cleanliness, staff
Cons: Price of cocktails
8.0 Excellent
Pros: Breakfast and location
Cons: Steps in corridor, slow check in
10.0 Excellent
Pros: Service with a smile from Manfred
Cons: N/A
9.6 Excellent
Pros: Superb hotel just an excellent place to stay. We stayed for my wife’s birthday and the staff were attentive and professional.
Cons: All good no complaints
8.0 Excellent
Pros: Although we only stayed one night and didn’t eat in the hotel, the room was well equipped, comfortable, clean and just right for our brief stay. Could not fault it for our needs.
Cons:
6.7 Good
Pros: location is great, concierge and reception friendly, wifi ok, bar nice, room ok, cleaning and service too
Cons: breakfast not all all value for money, quality of bread, biscuit and sausages like discounter (artificially tasting,...), extra access for executive launch not value for money,...
9.0 Excellent
Pros: Staff was great and executive lounge high tea was nice.
Cons:
10.0 Excellent
Pros: Clean and modern
Cons: A little noisy
7.0 Good
Pros: Nice location. Room cleanliness was very good. Very friendly staff. Tasty breakfast.
Cons:
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 7.9 Good
Based on 15,229 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.0
Good
6.0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
9.0
Pros: Lovely hotel good location lovely breakfast big bright room very clean
Excellent
8.0
Pros: The bed is very comfortable and the rooms are very clean and nicely decorated.
Excellent
10.0
Pros: Location was excellent!
Good
7.1
Pros: The foyer was magnificent and the staff were helpful.
Excellent
10.0
Pros: Gorgeous surroundings & friendly attentive staff
Excellent
10.0
Pros: Location was great. Breakfast was very good.
Excellent
10.0
Pros: Breakfast was really good and staff were excellent
Excellent
10.0
Pros: Staff is incredibly helpful, even the trainees. There is significant support all around. The hotel itself is stunning. Rooms are immaculate, everything is spot cleaned. It's really a must stay at least once type of place.
Okay
5.8
Pros: Great location
Excellent
10.0
Pros: Amazing location, and the Gin Palace is awesome!
Details
Reviews
Overall 7.9 Good
Based on 15,229 reviews
Location
9.8
Service
8.0
WiFi
7.7
Breakfast
6.8
Room
5.3
Value
5.2
Comfort
3.3
Location
9.8
Service
8.3
Breakfast
6.5
Room
5.2
Value
5.0
Comfort
3.6
Location
9.9
Service
8.3
Breakfast
7.8
WiFi
6.3
Room
5.6
Comfort
3.6
Location
9.9
Service
7.9
Breakfast
6.6
Room
5.9
WiFi
5.9
Value
4.9
Comfort
4.3
Location
9.8
Service
8.1
Breakfast
7.1
Vibe
5.5
Value
4.7
Room
4.4
Comfort
2.4
2.0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6.0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
9.0 Excellent
Pros: Lovely hotel good location lovely breakfast big bright room very clean
Cons: There was nothing I didn’t like
8.0 Excellent
Pros: The bed is very comfortable and the rooms are very clean and nicely decorated.
Cons: Walls are thin and I had a noisy neighbour late at night. The lifts are very slow to arrive and generally overcrowded.
10.0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
7.1 Good
Pros: The foyer was magnificent and the staff were helpful.
Cons: The first room I was given looked as if it was shoe-horned in and had frosted windows so was more akin to a bathroom. The second room was better but when someone in a nearby room had a shower there was a noise like an earthquake.
10.0 Excellent
Pros: Gorgeous surroundings & friendly attentive staff
Cons: The view from the window
10.0 Excellent
Pros: Location was great. Breakfast was very good.
Cons: A couple more electric outlets in the room.
10.0 Excellent
Pros: Breakfast was really good and staff were excellent
Cons:
10.0 Excellent
Pros: Staff is incredibly helpful, even the trainees. There is significant support all around. The hotel itself is stunning. Rooms are immaculate, everything is spot cleaned. It's really a must stay at least once type of place.
Cons: Nothing.
5.8 Okay
Pros: Great location
Cons: Room and shower too small for the price of the hotel. Staff were rude
10.0 Excellent
Pros: Amazing location, and the Gin Palace is awesome!
Cons:
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7.7 Good
Based on 22,708 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Very good location ,very clean ,comfortable beds
Good
6.0
Good
7.5
Pros: The location of this hotel was ideal and the breakfast was very good and also it was quiet at night with no traffic noise I would stay again and would recommend to family and friends
Good
7.5
Pros: Clean room. Good location to area of interest.
Excellent
9.2
Pros: It was great for me as wheelchair-user!
Excellent
9.0
Pros: Modern, clean and efficient room. Excellent location and helpful staff.
Excellent
10.0
Pros: Location
Okay
5.8
Pros: Location
Excellent
9.0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Mediocre
2.0
Pros: Comfortable bed, quiet room.
Excellent
10.0
Pros: Clear, convenient, friendly helpful staff. Room available early.
Excellent
9.2
Pros: We were upgraded to an executive double. Lovely room , beautiful bathroom with large walk in shower. Struggled to get hot water though but no problem. Will be going back.
Details
Reviews
Overall 7.7 Good
Based on 22,708 reviews
Location
9.7
Service
8.2
Breakfast
6.8
WiFi
5.3
Vibe
4.1
Room
4.1
Comfort
2.5
Location
9.8
Service
7.9
Breakfast
7.7
Vibe
4.1
Room
3.5
WiFi
3.1
Comfort
2.1
Location
9.8
Service
8.0
Breakfast
6.9
Room
4.0
WiFi
4.0
Vibe
3.1
Amenities
2.5
Comfort
2.4
Location
9.5
Service
8.3
Breakfast
7.3
Room
3.9
WiFi
3.7
Vibe
3.4
Comfort
2.2
Location
9.9
Service
8.2
Wellness
7.1
Breakfast
6.3
Room
3.6
Vibe
3.5
WiFi
3.0
Comfort
1.8
8.0 Excellent
Pros: Very good location ,very clean ,comfortable beds
Cons: Noise from the nearby road
6.0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
7.5 Good
Pros: The location of this hotel was ideal and the breakfast was very good and also it was quiet at night with no traffic noise I would stay again and would recommend to family and friends
Cons:
7.5 Good
Pros: Clean room. Good location to area of interest.
Cons: No air conditioning. Small room and small TV inside cabinet.
9.2 Excellent
Pros: It was great for me as wheelchair-user!
Cons: Nothing
9.0 Excellent
Pros: Modern, clean and efficient room. Excellent location and helpful staff.
Cons:
10.0 Excellent
Pros: Location
Cons: The lifts are small certainly cannot get 9 persons in them which made lengthy waits
5.8 Okay
Pros: Location
Cons: The location is the only thing that is great. We have been here 3 times in the past. This time we were very disappointed. The room was very small and very not not comfortable. Even though we took a more expensive room.
9.0 Excellent
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Cons: the water bottle stuck in vending machine ; i visited 4 different floors, in order to find vending machine has no water bottle stucked.
2.0 Mediocre
Pros: Comfortable bed, quiet room.
Cons: Signage for stairs
10.0 Excellent
Pros: Clear, convenient, friendly helpful staff. Room available early.
Cons: Nothing really
9.2 Excellent
Pros: We were upgraded to an executive double. Lovely room , beautiful bathroom with large walk in shower. Struggled to get hot water though but no problem. Will be going back.
Cons:
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
Overall 7.2 Good
Based on 12,005 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: Location is perfect, good facilities, everything very clean.
Okay
5.4
Pros: After my poor experience with my room request change, I met Stefano another front desk staff who was pleasant, offered me water for my room, apologised for the inconvenience etc. It was refreshing.
Excellent
10.0
Pros: Staff were awesome
Good
7.0
Pros: Big room and good Breakfast.
Excellent
10.0
Pros: Close to tube station, close to attractions
Excellent
8.0
Excellent
10.0
Pros: Everything
Mediocre
3.0
Pros: Location is very convenient to the underground and paddington station
Okay
4.0
Excellent
10.0
Pros: Rooms Very clean and a great size. Staff friendly and a great location.
Okay
4.0
Pros: Beds comfy,
Okay
5.4
Pros: Location
Details
Reviews
Overall 7.2 Good
Based on 12,005 reviews
Location
9.4
Breakfast
7.6
Service
7.0
WiFi
5.9
Vibe
4.5
Value
4.3
Comfort
4.0
Room
4.0
Cleanliness
3.4
Location
9.2
Breakfast
7.8
Service
6.0
WiFi
4.5
Vibe
4.1
Value
3.9
Amenities
3.8
Comfort
3.6
Room
3.4
Wellness
3.0
Cleanliness
3.0
Location
9.4
Breakfast
8.0
Service
5.8
Vibe
4.2
Comfort
4.0
Value
3.9
Room
3.4
Cleanliness
3.2
Location
9.4
Breakfast
7.0
Service
6.0
Vibe
4.0
Value
3.8
Comfort
2.8
Cleanliness
2.5
Room
2.0
Location
9.3
Breakfast
7.3
Service
6.6
Value
4.2
Comfort
3.9
Vibe
3.7
Room
3.2
Cleanliness
3.0
7.9 Good
Pros: Location is perfect, good facilities, everything very clean.
Cons: Swimming pool was in maintenance and I didn't get any previous notification from booking.com
5.4 Okay
Pros: After my poor experience with my room request change, I met Stefano another front desk staff who was pleasant, offered me water for my room, apologised for the inconvenience etc. It was refreshing.
Cons: I got a room on the lower floors, the room smelled stale, was a long walk away from the elevator and when I went to request a change I got attitude from the front desk staff Ana-Maria. I literally wanted to cancel and leave unfortunately as I had booked through booking.com I was told I needed to take that up with them. I asked for a room on a higher floor and was told she would only change my room if I either went back up and got my luggage or waited 30-40 mins for a concierge to help me. I was so upset. I went back up, gor my luggage and came back down. PS why dont they keep extra bottles of water in the room for your use?
10.0 Excellent
Pros: Staff were awesome
Cons: The beds were hard
7.0 Good
Pros: Big room and good Breakfast.
Cons:
10.0 Excellent
Pros: Close to tube station, close to attractions
Cons:
8.0 Excellent
Pros:
Cons: Room was a little dated, needs upgrading
10.0 Excellent
Pros: Everything
Cons:
3.0 Mediocre
Pros: Location is very convenient to the underground and paddington station
Cons: Room was very old and dark. Showerhead did not work properly and the AC did not pump out cold air. Staff was not helpful
4.0 Okay
Pros:
Cons: We got a smoking hotel and wanted no smoking. The room was not 4 stars
10.0 Excellent
Pros: Rooms Very clean and a great size. Staff friendly and a great location.
Cons:
4.0 Okay
Pros: Beds comfy,
Cons: Unable to use the swimming pool (closed) this was the main reason I chose this hotel, too late to change we only found out that it was closed when we checked in! Very annoying indeed!
5.4 Okay
Pros: Location
Cons: Not clean as Hilton’s reputation No flexibility on late checkout Room very narrow
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
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