Overview

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Phönix Hotel Alter Speicher

Beckergrube 91-93, 23552 Lübeck, Schleswig-Holstein, Germany
+49 451 71 045

$94+

Overall guest ratings

7.8/10 Good
based on 883 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.9
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at Phönix Hotel Alter Speicher. Guests can enjoy the sauna, and buffet breakfast is available daily. Minibars and room service are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Express check out
    • Parking
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 883 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 8.0 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.6 "Average value."
    • 4.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
      4.7 "53% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      3.3 "67% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.9 "51% said rooms were small."
      0.6 "94% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
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    Overall rating

    7.7 Good
    based on 547 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.5 "Average value."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.4 "56% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      2.1 "79% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      1.8 "For 82%, the rooms looked old."
    • 3.7 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      4.4 "56% said rooms were small."
      0.8 "92% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 3.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 176 reviews
    • 9.2 "World class service."
    • 8.7 "Breakfast is good."
    • 8.2 "Location is great."
    • 5.7 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
    • 4.3 "Not very comfortable."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
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    Overall rating

    7.6 Good
    based on 158 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.0 "Location is great."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.8 "52% said rooms were small."
    • 3.6 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      4.8 "52% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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