Overview

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Best Western Hotel Charlemagne
Best Cleanliness

23 Cours Charlemagne, 69002 Lyon, Rhône-Alpes, France
+33 4 72 77 70 00

$112+

Overall guest ratings

8.0/10 Good
based on 532 reviews

Review highlights

  • 9.4
  • 8.9
  • 6.3
  • 5.3

Good to know

  • Comfortable beds
  • Clean rooms
  • Train station is close

Nearby

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    About

    The Best Western Hotel Charlemagne is a charming hotel that upholds the Lyon tradition of hospitality and prestige with an ideal location. The hotel is conveniently located in the center of town just a stone's throw from Lyon Perrache Main Train and Metro Stations. When you stay at the Best Western Hotel Charlemagne you will find yourself in the heart of the dynamic and large city of Lyon. Many attractions such as the Bellecour-Vieux Lyon, Confluence and Musee Saint Pierre are all within walking distance. The Best Western Hotel Charlemagne has two restaurants, meeting facilities that accommodate up to 120, complimentary newspaper, 24-hour security, safe deposit box and much more. Our rooms are nice and have cable television with canal plus and the sport channel, AM/FM alarm clock, coffee maker, dataports, hairdryer, room service and balcony rooms are available.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Tennis
    • Coffee shop
    • No smoking
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 532 reviews
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.4 "94% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 6.3 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.9 "For only 59%, the noise level was all right."
    • 6.3 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 5.3 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.0 "50% said the architecture was not spectacular."
    • 5.0 "Food is average."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 383 reviews
    • 9.3 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 8.4 "Breakfast is good."
    • 7.0 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 5.1 "Food is average."
    • 5.0 "Average amenities."
      5.1 "51% thought the building was acceptable."
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    Overall rating

    8.1 Excellent
    based on 21 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
    • 7.9 "Good breakfast."
    • 6.5 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 15 reviews
    • 5.8 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 111 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.3 "Breakfast is good."
    • 6.2 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.3 "Only 63% said rooms were big enough."
    • 6.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.7 "For only 57%, the noise level was all right."
      6.3 "Only 63% said rooms were big enough."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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