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Hotels near Macau Ferry airport

Hotels near Macau Ferry airport

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Ferry (XZM) - Macau, Macau
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Best hotels near Macau Ferry airport

Cleanliness
9.5
Comfort
9.5
Facilities
8.8
Food
9.2
Location
8.7
Overall 9.2 Excellent
Based on 308 reviews
Cleanliness
9.5
Comfort
9.5
Facilities
8.8
Food
9.2
Location
8.7
Cleanliness
10.0
Location
9.0
Overall
9.5
Staff
10.0
Value for money
9.0
Cleanliness
9.2
Comfort
9.5
Location
8.5
Services
9.2
Staff
9.3
Cleanliness
10.0
Facilities
8.2
Food
9.2
Location
9.2
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
8.8
Overall
9.0
Services
9.5
Cleanliness
9.5
Comfort
9.5
Location
8.8
Services
9.4
Staff
9.2
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
8.9
Overall
8.3
Cleanliness
9.9
Comfort
9.6
Location
9.0
Services
9.7
Staff
9.7

Excellent 9.2
⭐️⭐️⭐️⭐️⭐️ I’m not definitely gonna book again for these 3 reasons - excellent facilities, great buffet breakfast and hospitable staff. 😊
Excellent 10.0
Pros: Check in was easy and fast. Room was very clean, bed was very comfortable. Room had a balcony with great view. Overall very nice getaway
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 8.8
upgraded to an executive seaview room after waiting for over an hour for my room. amazing view at the balcony. modern lighting , tv, staff are helpful esp. Richard. so comfy bed, bathtub. overall stay was exceptional. wanna go back there to see the sunrise n sunset at the balcony.. was too cloudy the last time
Excellent 9.0
Pros: I like the hotel room and view and the staffs were friendly simultaneously the guest service call and receptionist.
Cons: Swimming pool could have been more deeper for adult and gyms can open now because it’s safe from COVID 19 in Macao
Good 6.0
Remarked the room request and guest #stay , but hotel could not provide room request and the breakfast is not given according to guest #.
Excellent 10.0
The room are very spacious and beautiful. Views from the two large glass doers in our veranda it’s very quiet and beautiful scenery of the sea. In my hands, I always guarantee that every request I ask is granted by any person that I send to the hospitality industry. We are very thankful to Mr. Richard, the experience at the hotel, for getting us a great deal and making our stay amazing! We had amazing experience here in Legend Palace Hotel. If you are going to be in Macau I highly recommend staying at the Legend Palace Hotel.
Excellent 10.0
First time stayed on this hotel and they fulfilled my satisfaction from staff to room nothing to say is just WOW😮... I WILL COME BACK TO AND RECOMEND THIS HOTEL TO MY FRIENDS..
Excellent 9.0
Pros: The rooms are bigger compared to other hotels...
Cons: The TV in the room is not movable.
Good 7.0
Pros: Upgraded on checkin to suite, room generous size and modern with full facilities. Hotel is new, clean, comfortable. Located conveniently for old Macau, requires travel if you want to spend time on strip, Taipa etc.
Cons: No issues, stayed during Covid 19 so not normal service as to be expected.
Excellent 9.0
Pros: I like the room with great view and comfy bed let me sleep very well.
Excellent 10.0
Pros: highly recommended,i had wonderful experience with my family in this hotel ,thanks
Excellent 9.6
Pros: The staff in the hotel is very polite and friendly. The hotel is very clean, and services is great with a feeling of home. Front desk staff Brittany was understanding and facilitated our early check-in, she is also patient in answering our queries. The concierge staff Jack was very friendly in introducing the route during check-in, and staff Brian and Devon were great and helped us to carry our luggage to the bus stop when we departed for airport, they even helped us to carry it up the bus, helping us settled well before leaving. The hotel also provided birthday cake and gifts during our stay, giving us a great time celebrating. A nice time in Legend Palace Hotel and Macau!
Excellent 9.5
I was really impressed by the seaview room with the spacious design. Good hotel for a slow and relax holiday. Hopefully there will be more retails tenant in future. Overall the experience and stay was satisfactory.
Legend Palace Hotel - Macau
Rated no. 1
9.2
Excellent 9.2
Based on 308 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Food
9.1
Location
8.5
Overall 8.8 Excellent
Based on 3,124 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Food
9.1
Location
8.5
Cleanliness
9.2
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
9.2
Cleanliness
8.7
Comfort
8.0
Facilities
8.5
Food
9.1
Location
9.2
Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.8
Staff
9.0
Cleanliness
8.9
Comfort
10.0
Facilities
9.6
Food
9.2
Location
8.3
Cleanliness
9.1
Comfort
9.1
Location
8.6
Overall
9.5
Services
8.9
Cleanliness
9.0
Comfort
8.9
Facilities
9.2
Food
8.5
Location
8.4
Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Food
10.0
Location
8.5
Cleanliness
9.0
Comfort
8.8
Location
8.6
Services
8.6
Staff
8.9

Excellent 10.0
I still cannot believe for what I paid I got a excellent 5 star hotel experience ,it worth every penny and more! Room- clean and comfry, functional and practical I felt home and yet a luxury home Food- BELA VISTA CAFE IS A SURPRISE! This restaurant provide a world class delicacy , they have a portuguese top chef and his Portuguese dishes are the best in town, authentic and delicious ! Excellent dining experience, its now my favourite restaurant in town. Service- warm and attentive, every request is promptly responded , they are much much better then many Cotai side 5stars hotel , this resort have a great concierge management and you have the kind of attention like you are well taken care of, really good job. The resort- how great they have a temp pool where you feel like you are at some far away destinations, but you are in the Center of Macau , the kids club is so practical for parents and everything is just so thoughtful for the guests convenient and comfort. Small details makes big different, and their SPA remain simply the best. Overall I was not expecting all these with the price I paid, I m a staycationholic and honestly Artyzen runs better in many ways. This place is truly amazing and full relaxation. Thanks for the wonderful weekend Artyzen grand lapa resort :)
Excellent 9.0
Pros: food outlets. speedy service. temperature controlled pool. small but packed.
Cons: slight inconvenience in going to the restroom from the pool area (I still needed to enter a dry building)
Excellent 10.0
During the week, it's a great spot to be quiet, relax and have always lovely staff to best serves us. Specially the pool and Bela VIsta staff! At night, great to take advantage of the Naam BBQ delicacies! ;D thank you!
Excellent 10.0
The swimming pool makes you feel like in a tropical country, cozy room with special Portuguese decorations in the hotel lobby
Excellent 10.0
Very accommodating and very good service.. i would like to commend and thanks the manager of front office for upgrading our room since it’s my husband birthday and for Ms.Apple of front office also thank you for the very good service and accomadating us..
Excellent 9.6
Everything is nice! Except that Airplay doesn’t work. And the staff don’t know what’s airplay. But the airplay information appears on the TV menu. So… I guess either that function isn’t ready or the staff weren’t trained on helping customers use airplay.
Excellent 8.0
Pros: Loved the room with terrace and the club house. Everything was Very convenient and the environment was very relaxing.
Cons: The way the room service sent our orders. There was no standard. And Before i check-in i requested a small cale for my mother. they even called to confirm the date and name of my mother, but sadly The cake wasn’t sent for I don’t know what reason.
Good 6.8
Nice view with a nice swimming pool
Excellent 9.0
Pros: Tropical Paradise in the middle of the city
Excellent 10.0
this will be our favorite place for staycation!
Excellent 9.6
Friendly Staff, Clean Room and Cozy Place.
Excellent 9.6
A Cozy Place.
Excellent 10.0
A very nice hotel. The staff are nice. The room is cleaning. I had a good bonding with my children in this hogel. We really enjoyed the outdoor swimming pool
Excellent 10.0
Highly recomended
Good 6.8
Friendly staff, good location, thank you all for your hardwork, front office team and IRD team.
Excellent 10.0
Pros: Room was great and the gym was quite nice.
Cons: Not easily accessible via public transport.
Good 7.6
The hotel is not big but the facilities and room is valued for the price.
Excellent 10.0
It is very convenient to go to Fisherman’s Wharf. There are only a few restaurants in the hotel. If the itinerary is arranged on the island to see the monuments and eat delicious food, the location is good and there are many buses available. Most of the itinerary is arranged in Taipa, Lulu and Luhuan. It will be very far from living here! The room is decorated in a classic and elegant style. There is a bathtub for bathing. Unfortunately, there are many stains on the light-colored carpet that cannot be cleaned. It may be that the coffee provided in the room is dialed. Because of this change of a room, there are still stains on the floor. Also, because the house was found to have not been provided with coffee, water, and paid snacks, I don’t know if I was forgotten to clean up and forget to put it. Free water and tea bags are provided free of charge. Other snacks and beverages are subject to a fee, and the price will be several times more expensive than the nearby supermarkets.
Excellent 10.0
Pros: Pool
Cons: Good pool
Excellent 8.5
The Fantastic Lapa is effectively available by free Sands transport to the Macao-side Sands resort. Be beyond any doubt not to go to the Sands resort on Taipa side. Check-in was exceptionally simple. Everything within the room was culminate, but that the TV controller's batteries were nearly dead. Exceptionally great lavatory offices. Roomy, walk-in shower with overhead splash. Exceptionally comfortable room, fabulous climate control. WiFi was fast and simple to put through. Breakfast buffet is worth acquiring, but call campaign the earlier evening to appreciate a 30% markdown on the cost. The pool, monster hot tub, and exercise center are all in culminate working arrange and very welcoming. Staff is cheerful, inviting and completely competent without exception. Highly prescribed.
Excellent 10.0
Pros: The buffet dinner and breakfast were superb
Excellent 8.5
Our room was upgraded while checking in. The room was superb, sweet with living room and bedroom. The hotel is in great location near the outer harbor and the city sights. There is a very nice spa resort and the swimming pool area is large and has plenty of sun beds! There are sauna and whirlpool and steam room in the spa resort. Kind and very helpful staff! The carpet smells like carpet fresh covering some old odors up and it irritated my sinuses. The furniture was old and should have been replace years ago, like the carpet, the seats sunk down and hurt my low back. As beautiful as the property is you would think the carpet would be gone for people who have breathing issues.I loved that you could walk out the back door of the lobby and turn left and cross the street and be in the lobby of the Sands.
Excellent 10.0
Pros: swimming pool, gym, spa (not free), breakfast
Excellent 10.0
I had a great time at the Grand Lapa Hotel. It is in the quite good location, close to the ferry terminal and not too far from the busy street such as Senado street. The room was clean and neat, and the staff was kind. The thing that I enjoyed the most was the swimming pool and spa. If you have kids, it will be great to have fun with them; There's a small pool for kids too. One thing I'd recommend to the hotel is that I would like to have extended time for using the spa. For those who have flights at night or early in the morning around midnight, they might need extra time for the shower after check-out. Overall, I liked the hotel very much, and I'm very willing to recommend others. Nothing more I could ask for just continue giving the guest the great service that you provide.
Excellent 8.5
The connecting rooms were fabulous. The pool was great. We enjoyed the seafood buffet dinner. The front desk and concierge were great and the staff never hesitated to share their recommendations and experience and tips to get around Macau. Could hear the noise along the hallway at night. This might need some upgrades since it has a big impact on the guests.
Excellent 8.5
We only confirmed our Macau trip a month earlier and this was one of the few hotels with room availability. We were extremely pleased that we booked with Grand Lapa. The connecting rooms were fabulous. The pool was great. The front desk and concierge were great and the staff never hesitated to share their recommendations and experience and tips to get around Macau. We also made use of the free shuttles provided by the Hotel next door to get to Cotai and ferry terminal. It was also a leisurely walk to Wynn for the fountain and shows, MGM for the kids to see the aquarium and Lisboa for oldest casino!
Excellent 10.0
Very nice staff and customer service. Staff in the desk explain many detail to me about the nearby stores. Add one bed for free because the staff wants us to sleep well. The staff of Baggage storage helps us dialing to a restaurateur. Many thanks to them. Great hotel, super nice staff, great facilities. Room was clean, spacious and had a very nice design. The beds were super comfortable. The hotel was not close to the main hotels but there's an easy and free transportation to basically anywhere you need to go.
Excellent 10.0
It was very quiet when we went, especially when compared to the other hotels and casinos in the area. The rooms were spacious and comfortable. There were big windows and the view was nice. The hotel is very close to the Outer Harbour Ferry Terminal and it was not too expensive to get a taxi to key attractions, like the Macau Tower. All of the staff here were polite. The pool was great and we did get a foot massage while we were there. The breakfast buffet was decent. We did go to one of their restaurants one evening and we were the only customers the entire time we were there. The staff was so friendly. Really excellent service and the price is also very reasonable compared to the mass market resorts available in Macau. We will definitely be back. Thank you, Grand Lapa.
Excellent 10.0
very good
Excellent 8.0
Pros: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.
Cons: I booked at wrong timing. It is in construction for remodeling the hotel. It is very noisy. They startet at 10am - 6pm. The hotel seems a little bit old school. That is why it needs to be remodeled and offered a low price for me.
Excellent 10.0
Pros: Great hotel with great amenities in a great location. Pool facility is fantastic and staff was extremely accomodating. Room itself was a tad dated, but upkeep was great. Location near the main ferry terminal is fantastic. With regards to some of the poorer reviews, the key is value. If you are showing up here and expecting a brand new five-star hotel, you are going to be a little disappointed. If that is what you want, there are plenty of options down the street that cost 5X as much. For me, I found the Grand Lapa to be a tremendous value that exceeded my expectations.
Artyzen Grand Lapa Macau - Macau
Rated no. 2
8.8
Excellent 8.8
Based on 3,124 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
7.6
Food
9.2
Location
9.3
Overall 8.8 Excellent
Based on 394 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
7.6
Food
9.2
Location
9.3
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.2
Comfort
6.0
Facilities
7.6
Food
9.2
Location
9.1
Cleanliness
8.8
Comfort
8.8
Location
9.4
Services
8.6
Staff
8.9
Cleanliness
9.3
Comfort
9.4
Location
9.6
Services
8.8
Staff
9.2
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.1
Cleanliness
8.3
Comfort
8.6
Location
9.0
Overall
7.0
Services
8.2
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.3
Staff
8.2

Excellent 8.0
Cons: i was expecting a bathtub in the washroom
Excellent 8.0
Pros: Good location, big room, good brakfast, friendly staff
Cons: Smoking smell from the front door of the room
Excellent 9.0
Pros: Excellent Location, large and clean room, nice breakfast, amazing view and friendly staff
Cons: No sofa in the lobby
Excellent 9.6
Pros: Upgraded by very kind, helpful receptionist (Will) and room was superb. All in all, great staff and enjoyable stay.
Excellent 10.0
Pros: Front Desk customer service. Especially Mr. Vicky.
Cons: Breakfast Time - The waitress always stare at you. feeling they want us to finish the breakfast at a short time period. The shuttle driver - when i asked him a question, never answer to me, just pointed the board in front of the bus.
Excellent 9.0
Pros: We opted for a larger room which included some extras, the bed was very convenient, the hotel is very central in Macao, the shuttle services to the airport are very convenient. Breakfast had options for everyone and the staff was very friendly and fluent in English.
Cons: The shuttle service bus from the ferry was not really convenient and staff on this bus was on the border to be rude. We had a defective rainshower in our bathroom, although we reported that it never got fixed.
Excellent 10.0
Excellent hotel! Great location, can walk to Ruin of St Paul and shuttle buses outside hotel. Helpful, friendly staff.
Excellent 9.6
I do go to Macau a few times in a year with friends and family and always stay at Grand Emperor. The front desk staffs are very helpful always and assist their customer in every way to your request during the check in especially Yoyo who will make sure all requests are carried out. The hotel is very clean, cosy and service is good for every department like housekeeping, bell service, etc. The hotel also provide transport service to airport. I am very happy with the transport arrangement to hotel although there are only 3 of us, which they specially arrange a 7 seaters van to fetch us to airport. We love the breakfast in this hotel which provide a big range of food and taste of food is good. For location, very very convenient to go many places within walking distance to Senado, etc . There are variety of nice and reasonable priced food round the corner of the hotel I always highly recommend this hotel to all my friends who go to Macau and they also loved to stay there.
Excellent 8.8
The room is very big and clean, free shuttle service to/from airport. Walking distsnce to nearby Grand Lisboa, Wynn, Senado Square and The Ruins. I love the solid gold bars at the lobby floor and I also took photos with the tall soldier guards and the carriage at the hotel front door. Would definitely recommend this hotel!
Excellent 8.4
It was my second time to stay here and this was a better experience than the first. There's a shuttle bus from the ferry terminal going to the hotel. Staff are very nice even though they dont speak enhlish that much. The hotel lobby was beautiful and the smell of the hotel is really good. Our room was big with 2 comfortable soft beds and pillows. Our view was the Macau tower where we also watched the fireworks during the night. We had coffee and tea in the room. Bathroom was big with toiletries and bathtub. Just a little dim for my standard but room very cozy. Breakfast was super okay and offers a lot of selection. The hotel is just walking distance to San Malo so very convenient. Will definitely stay here again.
Excellent 8.0
Knowing my previous feedback, they followed up and called me during my return visit. Front desk check in was smooth as well as check out. The breakfast at 9th floor was great, hope to have different varieties if guest stay more than a day.
Good 7.6
Hotel location is good. Yaohan shopping mall just next to the hotel. Room is good n the breakfast is awesome. Nearby have Grand Lisboa and Da San Ba Pei Fang.
Excellent 10.0
Room is very spacious and clean. Bed is comfy. Breakfast buffet has a good spread of food. Shuttle bus to City of Dreams is just 100m from hotel main entrance. Senado square and St Paul Ruins within short walking distance. Yaohan shopping mall just beside hotel where you can find supermarket and food court. Macau tower just a short 5 mins taxi ride away.
Excellent 10.0
Big and clean room. Staff are frienly and helpful. Buffet were nice. Good location. We were enjoyed every minute of our stay.
Good 7.6
The apparent inadequacy is the lack of seats for customers waiting/short resting at the hotel lobby area, and exclusion from the use of toilet at the lobby floor if one cannot present the room key, but what if one has checked out and returned their room key?! A minor issue which causes significant customers dissatisfaction if not discernible.
Excellent 8.0
Breakfast good. Room spacious enough. Will come again
Excellent 9.2
Pros: Very Close to Senado square and Lisboa hotel (5mins by walking), Free shuttle busstop
Cons: Entrance under construction, No sofa in the lobby
Excellent 10.0
I recently celebrated a special occasion at the Grand Empire Hotel. They could not do enough for us, from a free upgrade to complimentary wine to a little cake. The staff exceeds all expectations with there friendliness and hospitality and they cannot do enough for you. Location is great and only a short drive by taxi to everything, if not walking distance. The hotel is clean and very comfortable with spacious rooms. I cannot fault the Grand Emperor Hotel in any way. Special thanks to Yoyo. She was awesome. Thank you for making it special. Definitely a memorable stay, thanks to the hospitality and friendliness of the staff. Cannot wait to return. Thanks, guys and keep up the great work. Nothing more I could ask for just continue giving the guest the great service that you provide.
Excellent 10.0
From start to finish, everyone at the Grand Emperor were delightful and welcoming. Special mention must be given to Yoyo Saw and Jenny Zhao who really made sure we had the best experience possible. When we arrived, it was pouring rain outside and was not in the best state when my shoes were ruined. Yoyo really made sure we were looked after. Thank-you Grand Emperor Hotel, keep up the great work and will be back very soon!
Excellent 10.0
We stayed for one night at Grand Emperor Hotel in a deluxe room on the non smoking floor. When we arrived we were guided to the check in area by the door staff and then approached by another member of staff who spoke English very well and helped us through the check in process. After we had checked in she then offered us some maps and information brochures which was very helpful. The room felt very luxurious and we were impressed with the lovely decor and comfortable bed. We also had a great view of the lake and Macau Tower. The location of the hotel is great for exploring the old town of Macau as well as the casinos. It was also an easy taxi ride to visit the casinos on the Cotai Strip. While the casino at Grand Emperor Hotel wasn't flashy I felt the hotel more than make up for this in the extravagant lobby and rooms. I loved the 'changing of the guards' and the value for money was excellent. Buffet breakfast was included in our deal plus a fruit platter in our room and free mini bar. There are many great attractions in Macau to keep you busy if you're not interested in visiting the casinos. But even if you don't gamble, there are many great attractions within the casinos too. Even better at night with all the neon lights! In summary, fantastic room, kind and helpful staff and great location for a visit to Macau.
Excellent 9.7
Good service and great location. The rooms are big and with free wifi. They also have a Handy phone for use during my stay and have share wifi hotspot. Have save money for buying wifi card.
Grand Emperor Hotel - Macau
Rated no. 3
8.8
Excellent 8.8
Based on 394 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.2
Food
8.5
Location
8.2
Overall 8.7 Excellent
Based on 1,139 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.2
Food
8.5
Location
8.2
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.1
Services
8.6
Staff
8.8
Cleanliness
9.2
Comfort
10.0
Facilities
9.2
Food
8.5
Location
9.2
Cleanliness
9.1
Comfort
9.1
Location
8.3
Overall
10.0
Services
8.7
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
8.3
Overall
6.5
Cleanliness
9.1
Comfort
9.0
Facilities
7.2
Food
8.5
Location
8.1
Cleanliness
8.9
Comfort
8.8
Location
8.3
Services
8.5
Staff
8.8

Mediocre 3.2
Pissed during check-in and pissed during check out ! The staff in this hotel doesn’t have a good attitude, from the reception , housekeeping and to the pool attendant . Don't expect too much if your checking in in this hotel .I wouldn’t recommend this hotel for family staycations and would rather recommend this hotel for couples that needs a room to sleep . They don't have free parking ! The website doesn't clearly inform you on this and there’s a hourly charge if you park in the hotel . Ive been to low budget hotels but I’ve never experienced bad service !
Excellent 10.0
Very cheap rate for a weekend stay I enjoyed staying in the pool
Good 7.2
The cleanliness of the hotel is ok, but the facilities of the hotel seem a bit old, but still acceptable, but with the price I booked, it is value for money. However, the location of the location is a bit from the major tourism area.
Excellent 10.0
Very Nice Hotel
Excellent 8.0
Pros: The hotel room was nice and clean which is very important.
Cons: The only negative thing I can say about my stay was that in the morning, the hotel staff were cleaning the room next door to mine. They were noisy and were speaking a bit too loud. This was at around 10am on the first day of the year. Apart from that, my stay was enjoyable.
Excellent 8.0
Pros: Breakfast was great. Bed is huge and comfy. Clean swimming pool. But when we ask for bucket of ice, they give us in a plastic bag 🤦‍♀️🤦‍♀️😒. Some stuff cant understand english language
Cons: Stuff cant understand english. When we ask for bucket if ice, they put it in a plastic bag 🤦‍♀️🤦‍♀️☹️
Excellent 8.0
Pros: Efficiency 👌🏾
Cons: Nothing really.
Excellent 10.0
Pros: Excellent staff at the breakfast venue. Nothing but praises for Lorenz, Rain and John who made me feel at home. The front desk staff, housekeeping and laundry are also incredibly helpful, friendly and courteous. Surprisingly laundry and minibar items are fairly priced - thumbs up!
Cons: Nothing.
Excellent 9.2
Pros: Very friendly and professional staff. Beautiful room. Excellent service. Good location
Excellent 9.2
Pros: Loved the rooms - really big and spacious and the bathroom was great too with a tub! The room service was inexpensive too as compared to what restaurants were offering outside.
Cons: They only have hourly shuttle buses which means that from the ferry terminal you can get a bus only at 11, 12, 1, 2, etc. The buses leave the property at 10:50, 11:50, 12:50 and so on.. and don’t wait too long at the property and at the ferry terminal. So if you’re looking at getting this shuttle bus, pls make sure you’ve spoken to the people at the hotel the same day you’re arriving and checking on the bus timings.
Excellent 8.5
The Casa Real Hotel has all the civilities. Expansive rooms, sensibly calm, great discuss conditioning, decent washroom, sitting table and work area, indeed a supplied mini-bar/fridge. Moreover, a pool, sauna and spa. As is frequently the case, a not too bad WiFi association from our room was uncommon, but on the off chance that required, the campaign WiFi by and large worked. Natural product and breads, cold cereals. A few cheese and cold cuts.
Excellent 10.0
Pros: So clear big room and good view
Cons: No
Excellent 8.5
Everything was good except for its smell. When my family entered our room, everyone smelled the moldy odor inside. Also, both tables in our room weren't clean. Those seemed like no one had actually wiped it. However, we were satisfied with its amenities, for instance, enough shampoos and body wash were provided and the larger room space made us able to put all our luggage on the floor. We ate at one of the restaurant and the food was so so only. There are many vacant and abundant buildings around the hotel which include a shopping mall just next to the hotel. But that does not bother us as we are out from morning and back at night. They provide shuttle services to the jetty and the border which were very convenient and useful.
Excellent 8.5
We found this hotel with the true hospitality to extend their willing hands to make sure our first stay in the exciting Macau was smooth and less trouble. The facility in the hotel and room was more than adequate to our eyes and at the price we pay, we regarded it as the bargain to enjoy the place. The receptionists, guards and other staff were overall friendly and hospitable even though some of them did not comprehend English and that would be the basic but hard to find in the trip to China. We expect that to accommodate more real demands, the hotel considers offering shuttle services to Taipa ferry terminal. The hotel has a nice pool and a well stocked gym. From my 8th floor non-smoking room the window view was breathtaking with the sea view dominating. Ask for a sea facing room. I was pleased with the reception desk and the hotel service.
Okay 4.8
Cons: Every day my room key would have to be replaced for some reason. I had to go to the front desk each and every day for my key to be reconfigured to work.
Casa Real Hotel - Macau
Rated no. 4
8.7
Excellent 8.7
Based on 1,139 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.3
Food
8.5
Location
8.5
Overall 8.6 Excellent
Based on 355 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.3
Food
8.5
Location
8.5
Cleanliness
9.3
Facilities
8.1
Food
8.5
Location
7.8
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Location
8.4
Services
8.8
Staff
8.6
Cleanliness
9.1
Comfort
10.0
Facilities
8.6
Food
8.8
Location
8.2
Cleanliness
8.8
Comfort
8.7
Location
8.4
Overall
9.8
Services
8.3
Cleanliness
9.1
Comfort
9.3
Facilities
10.0
Location
8.8
Overall
8.5
Cleanliness
8.7
Comfort
8.8
Facilities
7.5
Food
8.3
Location
8.6
Cleanliness
8.4
Comfort
8.8
Location
8.3
Services
8.3
Staff
8.8

Excellent 10.0
stay there for 7 nights, a great place to stay, staff are friendly and the facilities are great.
Excellent 10.0
Pros: honestly.. all
Cons: nothing
Excellent 9.2
We like the facility in the room, it's big, with two toilet which is awesome for more than one visitor in the room, though just two of us, still quite nice. I was expecting to have a big balcony in the photo but actually there's no way you can get into the balcony. No window in the room which you cannot get any fresh air.
Excellent 10.0
Great price w wonderful sea view room n good staff, I stayed for 9days, and it was a great experience.
Excellent 10.0
Great price w wonderful sea view room n good staff, I stayed for 9days, and it was a great experience.
Excellent 9.6
Location was very nice, very near to the fisherman’s wharf, also in bus top and fast food chain, jacuzzi pool was great..reception staff have full smole to welcome us, 😘😘😘
Excellent 9.0
Pros: The Jacuzzi on the second floor, as well as the buffet, was great!
Cons: The pool on the second floor was too full.
Excellent 8.0
I can't even count how many times that I've been in this wonderful hotel. All i know is more that 10x. FO Layla was great and the housekeeping guy who's always cleaning at the car park elevator that keeps us greeting. Felt so welcomed every time.
Excellent 10.0
great
Excellent 9.2
Good hotel, good location, good facilities, nice staff, nice views, clean room and more importantly very reasonable price. Nice indoors swimming pool
Excellent 10.0
Pros: Convenient location to find food
Excellent 9.2
good
Excellent 9.6
Very good service, nice swimming pool especially for little kids.
Excellent 10.0
Pros: I like the well-designed and decorated rooms, the indoor pool and jacuzzi, the luxury brand of toiletries, as well as the sea view. The staff are helpful and courteous.
Cons: Everything was good!
Good 6.0
GOODGOOD
Good 6.0
GOOD
Good 7.6
Very nice view from the room, overall was good experience with this hotel.
Excellent 8.0
Pros: Nice service
Cons: Nothing really.
Excellent 10.0
it was really nice to stay here. clean and good condition of the room. I would stay in this hotel if I go visit macau again.
Excellent 10.0
Pros: We were thrilled to be upgraded to a deluxe suite. It was the nicest room I've ever stayed in.
Cons: The hotel and casino were fairly empty on a Friday night. It seems the crowds of people stay in Cotai instead, which is why rooms out there are pricier.
Harbourview Hotel Macau - Macau
Rated no. 5
8.6
Excellent 8.6
Based on 355 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Food
7.1
Location
7.6
Overall 8.6 Excellent
Based on 1,073 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Food
7.1
Location
7.6
Cleanliness
10.0
Facilities
10.0
Location
8.5
Overall
10.0
Room quality
10.0
Cleanliness
9.0
Comfort
9.0
Location
7.4
Services
8.7
Staff
8.7
Cleanliness
7.5
Facilities
5.7
Food
5.7
Location
4.7
Overall
5.7
Cleanliness
9.0
Comfort
9.0
Location
7.6
Services
8.8
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Location
7.8
Services
9.0
Staff
8.9
Cleanliness
9.2
Comfort
9.2
Facilities
9.2
Food
10.0
Location
7.6
Cleanliness
9.0
Comfort
9.0
Location
7.9
Services
9.0
Staff
9.1

Excellent 10.0
It’s ultra clean, the staff helped us upgraded to a nice room with big sea view。 交通非常便利 距离美食又近 环境非常好
Excellent 8.0
Pros: Room space
Cons: Breakfast could be improved
Excellent 10.0
Pros: The Value for money is exceptional, such a luxurious room for the price I am giving. The room has a sea view which is beautiful, it also comes with a bathtub which I tried can fit 2 people XD. There is also free parking. I love that this hotel has the channel animal planet, which my boyfriend and I love watching :). One time I had a meeting from 10am-1pm, even though my checkout time was 11am, the staff let me have a late check-out which is amazing :).
Cons: I guess the only thing I can complain about is the speed bumps before driving into the car park XD, they are too high or either that my car is too low, so it scratches the bottom of my car. Nothing much to complain about honestly.
Excellent 10.0
Pros: Location and Facilities
Excellent 8.0
Cons: Swimming not available
Mediocre 3.0
Pros: Nice location
Cons: Requested for 13:00 late check out because feeling uncomfortable, staff rejected said latest is 12:00, very inflexible.
Excellent 9.2
magnificent room with great view and quality service.
Excellent 10.0
Warm, friendly and helpful staff. Room is modern, huge, clean and absolutely cozy with a great view. Fast free WiFi connection. Breakfast was not so good, I hope they will serve more variety of western food in the breakfast menu in the future.
Excellent 10.0
Crowne Plaza is a relatively new property with spacious rooms, comfortable beds with ergonomic pillow selection, huge bathrooms, a separate shower area with massive hand and ceiling showers, standalone bath tub and all required toiletries arranged neatly. The location is all the way North near the Chinese border, and the free shuttle bus only brings you to the Macau ferry terminal every half an hour until 20:30.) It has to be more schedule to accommodate all the guests.
Crowne Plaza Macau - Macau
Rated no. 6
8.6
Excellent 8.6
Based on 1,073 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.1
Food
7.7
Location
8.2
Overall 8.6 Excellent
Based on 312 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.1
Food
7.7
Location
8.2
Cleanliness
8.5
Facilities
7.8
Food
7.6
Location
8.5
Overall
8.3
Cleanliness
9.0
Comfort
9.1
Location
8.3
Services
8.8
Staff
8.9
Cleanliness
9.2
Facilities
8.5
Food
7.8
Location
8.8
Overall
9.6
Cleanliness
8.7
Comfort
8.9
Location
8.2
Overall
4.0
Services
8.5
Cleanliness
8.8
Comfort
9.0
Location
8.2
Services
8.8
Staff
8.8
Cleanliness
8.1
Comfort
8.3
Location
8.1
Overall
7.0
Services
7.9
Cleanliness
8.8
Comfort
8.6
Location
8.5
Services
8.5
Staff
8.6

Okay 5.6
The property has a good location but the staff could certainly use additional training. They don't check guests' QR code & do not make sure that temperature of guests are checked. In addition, they are so unwelcoming, hardly greeting guests as they come and go.
Excellent 10.0
Pros: Everything
Cons: The tv not smart enough
Okay 4.4
I have reserved a non smoking room but when I opened the room door, a lot of smoking smell came to me before I entered the room, then the staff arranged me to another room on the same floor but the bedside lamp were not working and there are dust on the bathtub and on the bed, finally the staff escorted me to the 3rd room on the upper floor which I eventually satisfied. This was not a good experience.
Excellent 8.0
Pros: The room service was very efficient and the staffs were all nice too.
Cons: The outside parking lots because there supposed to have some sort of shade for protection due to Macau’s hot summer...!
Excellent 9.0
Pros: It’s a beautiful older building with a wonderful view.
Cons: The rooms didn’t seem to be sound-proof. We could hear a lot of noise from outside and from the rooms next door.
Excellent 8.0
OK
Good 7.2
A quite relaxing place for you to release pressure
Excellent 9.0
Pros: Everything was incredible, and was a wonderful visit. Loved the balcony and the atmosphere was lovely.
Cons: In honesty, the ongoing loud music outside does ruin the quiet and relaxation that the hotel has the luxury of having, as it is away from the hustle and bustle of the city. As a result avoided sitting on the balcony for long periods, which is a pity.
Excellent 10.0
Very cosy and romantic room with a beautiful seaview.
Excellent 8.0
Pros: Loved the bathtub and the balcony!
Cons: Hotel staff seemingly knew nothing about the restaurant which seemed odd to me.
Excellent 8.5
The rocks hotel is a beautiful hotel. I love their design. The room have a balcony can see the ocean view and the amenities are great. But this hotel do not have casino, not too many people in there. It's very relaxing. Complementary electric plug works every few seconds, so your phone would keep ringing. Bed and pillow is okay. Unlike balcony idea, but execution is not excellent. My only negative part is that the concierge does not know how to search anything, so be prepared to book everything yourself. Okay visit, but I won't come back if not necessary.
Rocks Hotel - Macau
Rated no. 7
8.6
Excellent 8.6
Based on 312 reviews
Details
Reviews

Cleanliness
9.6
Facilities
9.1
Food
9.0
Location
9.9
Overall
9.2
Overall 9.2 Excellent
Based on 23 reviews
Cleanliness
9.6
Facilities
9.1
Food
9.0
Location
9.9
Overall
9.2
Cleanliness
9.6
Facilities
10.0
Food
8.5
Location
10.0
Overall
9.2
Cleanliness
9.0
Facilities
8.2
Food
8.5
Location
10.0
Overall
8.8
Cleanliness
9.5
Facilities
10.0
Food
10.0
Location
10.0
Overall
9.2

Excellent 9.2
It was one of the best hotel we have ever stayed in Macau. My parents and I enjoyed it a lot, Although the swimming pool was under maintenance we still manage to enjoy our stay for 3 days and 2 nights. The room was neat and tidy. Staffs were really helpful :) from our first day until we checked out and had to go back to the ferry terminal. I highly recommend this hotel.
Excellent 9.6
Spacious rooms, amazing bathroom rain shower with steam, comfortable beds, top service. They provided plug adapters, free soft drinks, and true blackout automatic window shades. View is the best on the island.
Excellent 10.0
Stayed for 3 days, the room was awesome! Clean, magnificent view, dedicated taxi queue priority, and dedicates guest bus to ferry terminal. Staff was exceptionally polite. Will come back
Excellent 10.0
very good location with big room and full set of bathroom with steam and jaqucz
Excellent 9.6
Kettle should change regularly.
Excellent 8.8
Respect all the customer
Good 7.6
Location was excellent, within walking distance of St Paul ruins (about 8-10mins), and the infamous Margaret egg tarts (about 2-3mins away). The deluxe room was spacious and the view from the 27th floor was awesome. However, there were inadequate seats (almost none) in the lobby. This was similar at Venetian and Parisian as well so this may be the norm.
Excellent 9.5
exceptionally stylish and luxurious hotel that is value for money
Grand Lisboa Macau - Macau
Rated no. 8
9.2
Excellent 9.2
Based on 23 reviews
Details
Reviews

Cleanliness
8.3
Comfort
9.2
Facilities
8.4
Food
8.2
Location
9.2
Overall 8.6 Excellent
Based on 105 reviews
Cleanliness
8.3
Comfort
9.2
Facilities
8.4
Food
8.2
Location
9.2
Cleanliness
9.4
Comfort
10.0
Facilities
9.2
Food
9.2
Location
9.7
Cleanliness
8.6
Comfort
10.0
Facilities
8.1
Food
7.2
Location
9.3
Cleanliness
7.8
Comfort
7.5
Facilities
6.5
Location
8.7
Overall
6.5
Cleanliness
8.4
Comfort
9.4
Facilities
8.2
Food
8.5
Location
9.4
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
6.5
Staff
9.5

Good 7.0
Pros: Breakfast
Excellent 10.0
I highly recommend this hotel. The service was exceptional. The staffs were amazing and extremely accommodating. They allowed us to check in early. They even upgraded our room type to deluxe for free! Special thanks to Ms. Winnie who went over and beyond to help make our stay enjoyable. The room was clean and the bed was super comfy. The amenities were great too. Beautiful atmosphere and amazing city view. Perfect location, walking distance to everything and easy to get in and out of the city. The best stay ever!
Excellent 10.0
This hotel came with very nice facilities ( bathroom with Jacuzzi ). The renovation was a bit outdated but still comfortable. I would like to give more credit to the hotel staff who can remember my name and room number during check out, very good service and friendly staff.
Excellent 10.0
It is a symbolic building in Macau city. Guest room has west hall (Nishiza) and east hall (Higashiza), and other shops such as casino, restaurant are substantial. The rooms were clean and spacious and comfortable. The bathroom had a shower and tub and the whirlpool was great. You can walk to the surrounding area in about 15 minutes. There is no shuttle bus to Lisboa from Macau Airport, so it is better to take a bus from Wynn Macao (about a 10-minute walk from Lisboa) or take a taxi.
Excellent 8.4
Front staffs were very kind, professional.
Excellent 10.0
Pros: Excellent service, free upgrade!
Good 7.0
Pros: location
Cons: noise
Excellent 9.0
Pros: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.
Cons: I had to rate less than 10 on some of the markers so I could still have a valid 10. I would place this hotel as best life could offer, and more than what I could afford.
Excellent 8.0
Pros: Location and price
Cons: No
Excellent 10.0
Pros: Excellent customer service, upgrade, location, amenities, luxury rooms
Excellent 10.0
Pros: The shampoo is so good. Love it.
Cons: No FREE BUS TO THE AIRPORT. MAYBE THE MOST COMMON VISITORS ARE FROM HONKONG AND MAINLAND
Excellent 10.0
Pros: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!
Cons: No compliants.
Excellent 10.0
Pros: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)
Excellent 10.0
Pros: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.
Cons: Nothing.
Excellent 9.6
Pros: everything
Cons: steaming shower system. I still do not how to use it.
Excellent 8.6
Pros: Everything is walking distance.
Cons: The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!
Hotel Lisboa - Macau
Rated no. 9
8.6
Excellent 8.6
Based on 105 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.9
Food
8.6
Location
8.2
Overall 8.4 Excellent
Based on 1,679 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.9
Food
8.6
Location
8.2
Cleanliness
8.9
Comfort
8.0
Facilities
8.8
Food
9.2
Location
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.2
Services
8.4
Staff
8.5
Cleanliness
8.1
Facilities
10.0
Food
8.5
Location
10.0
Overall
8.8
Cleanliness
8.9
Comfort
8.8
Location
8.2
Overall
8.0
Services
8.6
Cleanliness
8.8
Comfort
8.7
Facilities
8.7
Food
9.2
Location
8.2
Cleanliness
8.7
Comfort
8.6
Facilities
9.2
Food
6.5
Location
8.4
Cleanliness
8.7
Comfort
8.6
Location
8.2
Services
8.1
Staff
8.1

Excellent 8.4
This is our 3rd time in Rio hotel , and still they meet our expectations everytime we stay here, definitely will come back again.
Excellent 8.0
Pros: They are friendly
Cons: They dont want a crowd
Excellent 8.0
Pros: Like the ambience and staff are okay,
Cons: Nice were looking to book again😊
Excellent 10.0
We Love staying inspite of pandemic
Good 6.8
Good
Excellent 10.0
Standard room to junior suite, what a birthday gift , ❤️ .nice and friendly staff very accommodating.this is our 3rd time and one of the best
Excellent 8.0
Pros: Very nice place
Cons: Have some cockroach
Mediocre 2.8
stressful during check-in. waited almost 1hr to confirm our booking with Agoda, they cannot find our booking, we show already the booking details from Agoda confirmed and paid but still asking for more blah blah blah ...
Excellent 8.0
Pros: The room is cozy and clean...I liked the interior design very elegantly... The place is very convenient and accessible...
Cons: The living room is not that big...
Excellent 10.0
Very accommodating and the staff are very polite
Excellent 10.0
Pros: I really like the room and the pool and the staff are very accomodating... The receptionist ANNIE.. The filipino staff in the pool area and the chinese housekeeping named KELLY.. They are all have a good attitude.
Cons: Nothing... Because i have a good experience in this hotel
Excellent 10.0
Im sure ill be back again
Excellent 9.6
My son enjoyed a lot! The room is so clean, very kind staff, we will stay again for sure 😊👍🏻
Excellent 9.6
It was my third time in this hotel. Have a good location, friendly and helpful staff. Clean rooms and most importantly a good indoors swimming pool with a splendid view of Macau. Price is also very reasonable.
Excellent 10.0
5 stars in everything
Good 7.6
I traveled with a group of friends. The hotel is in a very good location and easy access from the street. The room is big and clean. Staffs are quite friendly.
Excellent 8.4
cheap hotel with pool. love it!
Excellent 9.2
Nice hotel to stay for nights. Staff were great especially Tina and Andrew at FO. Will decide will come back.
Good 6.8
Thank you for the free upgrade during our stay. And thank you to Nicole for assisting us with utmost care.
Excellent 9.0
we had a family room and it didn’t have the beds stated on Agoda but instead it was two full size beds. so it was a bit cramped but anyway it was clean and comfy. they don’t answer to the comments sent thru the “chat with the property” feature. I even tried leaving them a comment thru their website but never received a reply. they dont have their own shuttle bus but you can go to Cotai using Starworld Hotel shuttle bus which is a short walk away.
Excellent 8.9
location quite good. only that no trasport to airport or other attraction location
Rio Hotel - Macau
Rated no. 10
8.4
Excellent 8.4
Based on 1,679 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Food
8.4
Location
8.4
Overall 8.4 Excellent
Based on 1,669 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Food
8.4
Location
8.4
Cleanliness
9.2
Facilities
8.5
Location
9.2
Overall
9.2
Room quality
8.5
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.3
Staff
8.6
Cleanliness
8.5
Comfort
9.0
Facilities
7.9
Food
7.8
Location
6.3
Cleanliness
8.7
Comfort
8.7
Location
8.4
Overall
8.5
Services
8.4
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.4
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Facilities
8.2
Food
9.2
Location
8.2
Cleanliness
8.3
Comfort
8.2
Location
7.8
Services
8.1
Staff
8.4

Excellent 9.0
Pros: Breakfast good! Staff are very nice and helpful! Good service at restaurant and front desk!
Excellent 10.0
I love their sraffs very approachable and smart
Excellent 10.0
Pros: The food is so delicious, The staff is very good in service...Miss Cathe and Mr Chef Dennis thank you keep up the good work.
Cons: The staff of pool so rude the Chinese man.
Excellent 9.0
Pros: Overall was a very good experience. All the staff was really kind and very helpful.
Cons: Not being able to enjoy the swimming pool after the check out.
Excellent 10.0
Very nice hotel and accommodating staffs. Special thanks to Victor, Eric and Maria for making our stay extra special with all the complementaries and services they offered.
Excellent 8.4
Bad experience: The bed sheet is horrible, it feels wet all the time, it gives you bad feeling when you lie down or sleep, it seems the water can be squeezed out l. Also there is a bad smelling of the room, it might be didn’t used for a long while. Basically you don’t have to stay for another night. Also the air conditioner is weird, it’s not controllable. It doesn’t have a correct temperature that you want. Good thing about the room is that the view outside is not big, the room size is comfortable.
Good 7.2
Good value for money
Good 7.6
The location of the hotel wasn't great for a traveller.
Excellent 8.0
Pros: nice hotel, good location, nice stay, thank you ...
Excellent 9.1
Pros: bed was super comfortable. Staff immediately brought me a dehumidifier upon request.
Excellent 9.7
Pros: The hotel reception was beautiful and we were served jasmine tea as we waited to sign in, really nice touch. The brilliant Eric on reception tempted us with a room upgrade and we could not have been happier! Our room was exceptional and the bonus of using the Lounge on floor 17 was cherry on the cake. Literally everything about our stay was fantastic, not a single bad word to say! We barely left the hotel except a quick visit to the casino at the Venetian. We will absolutely be coming back!
Cons: Nothing... literally nothing I could criticise. Exceptional service. Friendly, polite. Our room was the height of luxury.
Excellent 8.5
We've really delighted in our remain at Sofitel. We are pleased by the benefit advertised by the Club staffs particularly Princess and Jane. Princess helped us. The room was clean and the bed was very comfortable. The bathroom was clean and big. The breakfast was superb! Healthy foods and many options. There's no issue with the administrations of the staffs but inn requires a change in carry transport and web association. I highly recommend this place to my friends and family. Thank you so much! See you soon.
Excellent 10.0
Pros: Overall appearance, detailing, staff service
Cons: No
Excellent 10.0
This has been our first trip to Macau. And it was indeed a great one. Room was clean, tidy and spacious. We also had a good dining experience at the buffet restaurant. The staffs were friendly. They did a great job to enjoy it. Special mention to the chefs, Chef Nyoman and Rahul, and also to Gladys who was very attentive to our requests. We were very impressed for their efforts in making our stay very pleasant. We will definitely come back to this hotel.
Excellent 9.0
Pros: The amazing bed and super attentive staff
Excellent 10.0
This hotel is absolutely perfect and a definite premium stays. This staff is very professional and ensures a great experience from beginning to end. The lounge provides a complete range of food and drinks, which is great to compliment meals. The rooms are very luxurious, spotless and smell of new. I highly recommend this hotel if youre planning a trip to Macau.
Excellent 10.0
On our first trip to Macau, we wanted to stay close to the historical area and this would have to be one of the closest hotels. The rooms are large with all the amenities you would expect, the bed is very comfortable with a good sized bathroom with a walk in shower and separate bath. The gym is a decent gym for a hotel and the pool is really nice. There is a free shuttle service to the port where you can board other shuttles to the casinos, however, unless you are after the casinos on the other island (Parisian / Venetian), then it's only a 10 - 15 min walk away. The breakfast buffet is alright not the best, we ate there once and then outside the hotel and was just as good in a local cafe. Nothing more I could ask for just continue giving the guest the great service that you provide.
Excellent 10.0
All departments of this property excel in the highest standard of customer satisfaction and service. The experience starts when you enter the ground floor lobby and which is beautifully decorated and perfumed by the scents of countless flowers followed by the warm greetings of a great staff. The food and beverage staff are excellent and all of the food is top quality from breakfast to dinner making you look forward to the next meal. The overall cleanliness of the property is impeccable and further complemented by the excellent housekeeping staff.
Excellent 8.5
Hotel is in an ideal location to visit the 'real Macau'. Shuttle bus service is regular from ferry terminal to hotel and return. Check-in and out all very efficient. Room clean although decor slightly tired. But the key to this hotel is the 'wonderful' staff! You are greeted very warmly by all the staff wherever you are in the hotel from breakfast through to the pool area, they simply do everything they can to make your stay a pleasant one. True service with a smile. The pedal trash bin in the toilet? (and it were put at the back of the closet, how do we step on the pedal??? - better use the non pedal ones) and the towels there are 2 kinds of them : the whites (new ones) and the greyish white (old ones). It's time to rejuvenate the towels.
Excellent 8.5
We were provided excellent service from the moment we arrived to the time we departed. The front desk and concierge were very efficient, friendly and helpful. Special mention of Isti in the lobby bar who was just fantastic and also to Genivieve and Gladys in Mistral who provided wonderful service while enjoying the extensive buffet breakfast. The hotel provided free shuttles to and from the Macau Ferry terminal which was also the central place for the free shuttles to all hotels around old Macau and also the new casino area. One show which is a must is the House of the Dancing Waters a world class production, even the cheap seats provides excellent viewing.
Excellent 10.0
Hotel was very good in walking distance of the historical attractions. Bus outside its easy to use takes you to the Macau Tower. We was on Club Level which had a fabulous view of the old city really interesting. Spa was good a little expensive but we was in a luxury hotel. If your going for the casino I would say stay in another hotel. The large casinos are a taxi ride away. Lunch round the pool was lovely and pool area very nice overlooking the river. Breakfast good staff very helpful. Nice bar in foyer for a drink after a night out all in all a very nice hotel.
Excellent 10.0
Like many people, at the end of a recent trip to Hong Kong, we tacked on a few days in Macau. During this trip, we were super impressed with our stay at the Sofitel. As it was some months between me booking the hotel and us actually visiting, I'd forgotten that we had booked a 'club' room. So, it was a lovely to be ushered up to the 17th floor for VIP check in area when we arrived. In fact, for these rooms, anything you need for your whole stay can be done from this area. Back to the hotel, the room was great, large and luxurious with a giant bed and everything you would want for a great hotel stay. Overall, we really loved this hotel as a fantastic way to finish our trip to Hong Kong and Macau and definitely recommend it to other.
Excellent 8.9
Good experience at the executive suit! Like this location, so enjoyable at this old classic city!
Sofitel Macau at Ponte 16 - Macau
Rated no. 11
8.4
Excellent 8.4
Based on 1,669 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
9.0
Food
8.5
Location
8.9
Overall 8.4 Excellent
Based on 515 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
9.0
Food
8.5
Location
8.9
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.6
Comfort
8.2
Location
9.0
Services
8.3
Staff
8.9
Cleanliness
8.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.0
Location
9.0
Services
8.0
Staff
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
8.1
Staff
8.8
Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Food
8.5
Location
9.0
Cleanliness
8.6
Comfort
8.4
Location
9.2
Services
8.1
Staff
8.9

Excellent 9.6
Highly recommeded for basic accommodation near old town
Excellent 8.3
Pros: Great location if you want to live on the historical side of macau.
Okay 5.0
Pros: It was just so basic for the money. The breakfast was good. It fit our needs for one night it had a great location.
Cons: Very basic hard bed and felt like a dorm not a hotel.
Excellent 9.0
Pros: How clean it was, the staff was very polite. Room was bright and clean which I loved.
Cons: That breakfast wasn't included in price. That is thr only thing I didn't like.
Good 7.0
Pros: Good Location
Cons: Smoking from other rooms come into our room
Good 7.0
Cons: Don’t have refrigerator
Excellent 8.0
Pros: Location
Good 7.5
Pros: Comfy room and bed
Cons: Room smelt like smoke
Excellent 8.5
The lodging is little and exceptionally clean. The staff are exceptionally neighborly and accommodating. The area is exceptionally helpful for us to walk to the places of intrigued like Senado Square, St Paul Ruins, Macao Historical center, St Dominic's Church and all the pleasant eating places. It is additionally secure to walk back to lodging at night. I highly recommend this place to my family and friends. Thank you so much for the wonderful experience! See you soon!
Excellent 10.0
The location is in the old town of Macao, less than 10 minute’s walk to Ruins of St. Paul's. The staff are helpful and informative. The breakfast buffet we really enjoyed because it was all delicious and at the same time very affordable. The room was clean and the bed was quite comfy. The bathroom was clean and had a good shower pressure. I will definitely stay there again!
Excellent 8.5
Simple, cozy, but at the center. Near landmarks Senado Square, St Paul Ruins, and of course Jollibee Macau. Staff has difficulty communicating in English. Breakfast menu is the same every day, an area where this hotel can improve on. If you want to be in downtown, feel energy of real Macao, be very near to all touristic places, and have clean, beautiful, comfortable room with friendly English speaking open-hearted staff, this is exactly the hotel you are looking for! you can go by bus to another island to Venetian Macao and casino parts just for 15 mins from here! Thank you for great service!
Excellent 8.5
This hotel is not terribly easy to find, but taxi drivers do manage it. First of all, it is near the old city center. It is a short walk to Senado Square and to the ruins of St. Paul, both very popular tourist places and worth a visit. It is in a quaint neighborhood filled with little shops and yummy places to visit and pick up great things to eat, like Ko Kei Bakery. The staff is superb. English is limited, but it doesn't matter, because they go out of their way to be of service and are always helpful with big smiles. They were wonderful in fact. You have to remember this is a budget hotel. Rooms are small and beds are firm.The rooms are kept impeccably clean. There is no laundry service, but there is a small laundry nearby.
Ole Tai Sam Un Hotel - Macau
Rated no. 12
8.4
Excellent 8.4
Based on 515 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.8
Food
7.1
Location
9.3
Overall 8.3 Excellent
Based on 934 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.8
Food
7.1
Location
9.3
Cleanliness
6.1
Facilities
7.5
Food
6.5
Location
10.0
Overall
6.8
Cleanliness
8.2
Comfort
8.2
Location
9.4
Services
8.0
Staff
8.3
Cleanliness
10.0
Location
9.0
Overall
9.5
Staff
9.0
Value for money
9.0
Cleanliness
8.1
Comfort
8.1
Location
9.3
Services
7.9
Staff
8.2
Cleanliness
8.3
Comfort
8.3
Facilities
8.5
Food
8.5
Location
9.3
Cleanliness
8.5
Comfort
8.3
Location
9.1
Overall
7.5
Services
8.0
Cleanliness
8.4
Comfort
8.1
Location
9.1
Services
7.8
Staff
8.1

Okay 5.2
Booked one night for single bed Room, the room is small and has cigarette smell, window no street view, facing externa wall of other building. TV no HDMI slot. No desk available to place laptop computer.
Good 7.0
Pros: Location in the centre of Macau, cozy room, good price.
Excellent 10.0
Pros: The staff is nice..especially Ms. Lulu..she was very kind and polite.😊
Excellent 10.0
Pros: The coffee😊
Cons: No lotion in the bath room
Excellent 10.0
Pros: The bed,very comfortable
Excellent 10.0
Pros: Very nice
Excellent 8.0
Pros: Location wise
Excellent 10.0
Staff is very friendly and approachable (KennY) thank u for ur service
Excellent 8.8
Very quiet and very clean.
Excellent 10.0
awosome
Mediocre 3.6
My family’s experience with this hotel is extremely unpleasant. The front desk agents are very unprofessional. We already made arrangements with the hotel a few weeks ago to pay additional HKD300.00 during check-in to upgrade to Duplex Suite. So on the day of the check-in, I called the hotel to check if the room is ready. They transferred the call to 4 different staff and all of them had no idea about the arrangements we made a few weeks ago. When we arrived at the hotel, I showed them the e-mail exchanges between me and the hotel and all they can say is “Sorry, the staff forgot to endorse it to us”. Ridiculous! And then, they told me via e-mail that parties are not allowed in the hotel so I said no need to worry, because there is no party. Reminding me once or twice about it is okay but you reminded me more than 5 times about the “no partying/karaoke” policy, via e-mail, via phone and even during check-in! Even when I said there is no party/karaoke, the front desk looked at me like I’m not telling the truth! Please don’t be a racist. Not all Filipinos like to sing karaoke! I understand your frustrations about some Filipinos doing that but don’t generalize please! Plus, the front desk agent gave us the wrong room. He gave us Room 1011 which is not our room according to the housekeeping attendant assigned there. She said she’s not even finished cleaning that one. So we have to go down again to change our room card to go to our room. (Room 1007) Too many mistakes in one transaction. It’s so frustrating! And lastly, room is not that clean. We’re a family of five and you gave us 1 tiny bottle of lotion and 3 pairs of slippers.The bath gel and shampoo are almost empty even before we use it!
Excellent 10.0
The hotel is not huge, offers comfort, privacy. All areas are luxurious, some of the furniture are even luxurious antique pieces. Hotel staff maintained public areas fresh with appealing fragrances. The best thing is the location - hotel is next to a big park in the very center, short walking distance to tons of restaurants, shopping, and all the main casinos. And if you walk the opposite direction, in 10 to 15 minutes you will arrive to the colonial historic center of Macau. I have not notice any other hotel that could offer such a great balanced location in Macau. Room could be bigger and not every room has good view (our room was facing a nearby gray wall of neighboring building) And the staff should be less cold, and be actually able offer something nice to a birthday guest, even a small gesture would make a big difference.
Metropole Hotel - Macau
Rated no. 13
8.3
Excellent 8.3
Based on 934 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
7.9
Food
7.5
Location
8.3
Overall 8.3 Excellent
Based on 748 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.9
Food
7.5
Location
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
7.9
Comfort
8.0
Facilities
8.0
Food
7.6
Location
7.4
Cleanliness
8.6
Comfort
8.3
Location
8.3
Services
8.0
Staff
8.4
Cleanliness
8.8
Facilities
7.9
Food
7.1
Location
8.5
Overall
8.5
Cleanliness
8.9
Comfort
8.8
Location
8.4
Overall
9.5
Services
8.4
Cleanliness
8.7
Comfort
8.5
Location
8.1
Overall
10.0
Services
8.3
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Food
8.2
Location
8.5
Cleanliness
8.5
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.4

Excellent 9.6
This is my extended stay right after the previous week. Again, everything is good. Of course, the all good points set off the issue of low level of noise around my room.
Excellent 9.2
All good! Just one little issue for those afraid of noise, walking steps and cleaning noise might be heard around your room. However, I am fine with it as all other good points set it off.
Excellent 9.2
Great staff and room service.
Good 7.6
From checking in to checking out is very smooth, i would like to thank you Daniel for arranging a birthday cake for me, even i know that i have a cake, make me surprise that He Arrange a half pound cake, that was a kind gift to me. Thank you. I just want to say something in the pool was too much chlorine, too strong in the nose. But overall it’s was a great experience and celebration with u guys, thank u .
Excellent 9.6
Good service, the staff even help us to upgraded to family suites even tho we just two pax but with slightly bigger room... There have free shuttle bus to send from jetty to hotel.. room is clean and nice.. very recommend..
Excellent 8.4
Good
Excellent 9.6
Loved our stay in the hotel, clean amenities and courteous staff
Excellent 8.0
Pros: The feeling of comfort while inside the room and the quick response of room service. I requested for a bucket of ice and a large bucket of ice was delivered in no time with a smile...
Cons: Everything went well...
Excellent 9.0
Pros: Have been staying at this place for multiple times. Always like this hotel for its location, proximity to nearby jogging trail, numerous restaurants, modern and spacious gym.
Cons: Gym could close later than 9pm
Good 7.0
Pros: Clean
Cons: Nothing
Excellent 9.6
The front office staffs are professional and polite. The room totally worth it for it's price given the standard room. However we didn't seem to get the additional request when we arrive but overall it's excellent Would come back again!
Excellent 10.0
Loving this hotel. Though its a bit hard to locate it but all in all i had a good stay
Excellent 9.6
It’s a good hotel. Clean, good location with indoors swimming pool. Staff very helpful and attentive. I enjoyed my stay there and my special thanks to Daniel and Angel for making this happened.
Excellent 10.0
Good
Good 7.6
It is near the old light house where one can find the jogging track. It is a good place to see the sunrise or sunset. Many locals go there for exercise specially during week ends. Hotel is ok with basic amenities. Good indoors swimming pool but the gym is very poor in terms of equipment
Okay 5.6
Good Hotel, good location
Mediocre 2.0
The staff name Michael is very arrogant, he not a friendly and approachable, how he be in a front office if he is not a approachable staff. Upon checkin so long to wait, upon checking the room facilities my room safety box is not working, upon check-out the room it also long process and i wait long time almost 45mins where is the standard the hotel is not big but i wait 45mins for them to check the room.
Excellent 8.0
Pros: Decent facilities such as gym and sauna. Nice little booklet in room for introducing Macau.
Cons: Gym and pool hours too short (7am to 9:30pm). Front desk staff a bit cold.
Excellent 10.0
Pros: I really like the view and staffs ,, and i really appreciate the birthday cake that they gave us . I hope i can go back again some other time . We have a good and quality stay.
Good 7.6
The room itself looks clean and comfortable. It's selling point is the location. Bus stops and shops are very close to the hotel. However, DO NOT use the swimming pool. One of the guests was spitting in it.
Excellent 10.0
The room was really spacious and tidy, the bed was very comfortable, and the toilet even had a weight scale, which was a plus. It is only the shower curtain that is recommended to change frequently. In the bath, it will smell a smell. The hotel is ideally located next to a 7-11. Basically, if you live here and are not afraid to walk, it is roughly 15 minutes to get to various famous places. At that time, I went to Gossett to eat, and went straight to the St. Paul, but I was tired when I walked to the St. Paul and had a big slope. It is convenient to go anywhere from the hotel, but it is more difficult to take the bus back to the hotel from other places. Basically, you have to transfer.
Excellent 10.0
This is often a place we have remained very few times amid trips from Hong Kong. We discover this property to be well-located and exceptionally great esteem for cash, advertising tall quality rooms at mid-range prices. The inn gives carry benefit to/from the most External Harbor Ship Terminal, each thirty minutes all through the lion's share of the day. Refer to the website for overhauled plan. It has changed some times within the past. The campaign range of the inn is roomy but as a rule filled with visitors checking in or out. There's a lounge which provides nourishment and drinks amid the day. At times there are piano and artists performing there within the nights. Fair exterior the relax may be a cake counter. I truly just like the little barrels of cinnamon rolls and meringues that they offer at the campaign cake counter. These are truly decent.
Excellent 10.0
i like staying at Hotel Royal. However I have requested J2 be included in TV channel. no reply, no acton, very disappointed !!!
Excellent 9.0
Pros: Very convenient location. The furniture needed some updating, so did the TV set. Excellent service at the in-house Fado restaurant. There was discount for hotel guests.
Excellent 10.0
I've been traveling a lot and been to different hotels in Asia and I had to say that this hotel is one of my favorites.. The hotel provides good and quality service. A staff that I met were all friendly and helpful, special mention to Jefferson of the Swimming pool. It was about the closing time of the swimming pool, I came a bit late to use the pool, but still, he welcomed me and waited until I finished. He was very courteous and nice. Thanks also to Michell of reception for the smooth check in and allowing me to check in early. Both of them are assets of this 5-star hotel. Indeed a great service! Will definitely recommend your hotel to my family and friends. Nothing more I could ask for just continue giving the guest the great service that you provide.
Excellent 9.3
I love the location when it is easy to go anywhere by public transport. Hotel shuttle is great. all staff at reception, housekeeping, concierge, lobby, restaurants (eg Fado the Portuguese restaurant) are couteous, professional, friendly, always trying their best to accommodate guests' needs. I am most impressed by the response /action speed that most other 5 or 6 star hotels are lacking. restaurants nearby provide great choices, inexpensive and good quality of local food. indoor pool with water at 30C only drawback is: J2 and Fox Sports 2 are not there when ALL hotels in Macau and Taipa I stayed do provide the 2 channels.
Excellent 10.0
by public buses and hotel shuttlr, one can go anywhere from the hotel.
Excellent 8.5
We just stayed for a night and I got the hotel in a very reasonable price. They have a very cozy room and have a big lobby, big enough to receive and accommodate many guests. They also have a very accommodating staff and most of them are Filipinos. The location is very accessible too. Overall stay is great. No negative experience since we just stayed for a night.
Excellent 9.7
This is a great place to stay and dine, easy walk to many places like StarWorld, Wynn, Lisboa. I got free upgrade to the premier floor which was fantastic. The only inconvenience is there is just one shuttle bus route to the Macau Ferry Terminal while many other hotels offer routes to other places. And the frequency is every half an hour which can also be improved.
Excellent 10.0
We loved our 6 night stay at the Hotel Royal. At has a beautiful lobby and very comfortable rooms. It deserves its 5 star rating. Live music nightly in the lobby. It is within walking distance of many historic sites, street markets, museums. Make sure and ask for a room on the front of the building for a nice view. Variety Breakfast with fruits, vegetable, bread, rice, seafood dumplings, oatmeal, eggs, cake, beef, etc. For Muslims, please ask and read the food banner before taken the foods. The room and bathroom is good, clean, and comfort. Staff helpfully, free shuttle to Hongkong ferry and Macau airport is bonus. Save more moneys.
Excellent 9.7
Good location,the room is very tidy & the view looks so great. Thanks Malenie,she is so kindly & helpful! It is my first time to Maucau,incredible birthday experience in here!
Excellent 9.0
Pros: Rooms and buffet breakfast. Staff at the front were helpful.
Cons: Location. It was not near any shopping or shows. We had a situation where we wanted to cancel, but couldn't without a 50% cancellation. Provolone was willing, but the hotel was not.
Excellent 10.0
Pros: Clean and friendly staff.
Cons: The Fitness Center only had cardio machines. Some free weights would have been nice. Still, it was a very nice place with a pool.
Excellent 8.0
Pros: The staff is nice and helpful. Is a walking distance to the attraction place.
Hotel Royal Macau - Macau
Rated no. 14
8.3
Excellent 8.3
Based on 748 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Food
5.7
Location
8.5
Overall 8.3 Excellent
Based on 649 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Food
5.7
Location
8.5
Cleanliness
8.7
Comfort
8.7
Location
8.4
Services
8.5
Staff
8.5
Cleanliness
8.2
Facilities
8.5
Food
3.0
Location
6.2
Overall
4.0
Cleanliness
8.4
Comfort
8.3
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
8.5
Comfort
8.4
Location
8.3
Services
8.3
Staff
8.3
Cleanliness
8.8
Comfort
8.9
Facilities
8.0
Food
8.5
Location
8.8
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.1
Staff
8.8

Excellent 10.0
nice and clean
Okay 4.0
Pros: good
Cons: good
Excellent 8.4
Good
Excellent 8.8
ok
Good 6.0
Pros: there is no breakfast include
Excellent 9.6
Quite good.
Good 6.0
Pros: the staff was nice and the location is good .👍🏼👍🏼👍🏼
Cons: the smell of the room not really good 👎🏻
Excellent 9.0
Pros: Friendly staff and accomodating especially Mr. Michael in the reception area,they can speak english
Excellent 8.0
Pros: The staff at pool area is not good at service
Cons: The staff at pool area is not friendly the way he approach guest
Excellent 8.8
I have book many times, but always when i check in my booking is different from what i request on agoda website
Excellent 8.8
I have book many times, but always when i check in my booking is different from what i request on agoda website
Excellent 8.8
I have book many times, but always when i check in my booking is different from what i request on agoda website
Excellent 10.0
Pros: The ambiance is really perfect plus we are feeling safe and protected. Great service!
Cons: Nothing😃
Excellent 9.2
Good location. Nice and friendly staff. And the price is not too expensive. Around the area there are a lot of hotels but Metropark is one of the good choices.
Excellent 10.0
good
Okay 4.8
Good😊
Excellent 10.0
Big room and nice location
Excellent 8.5
They gave complimentary vouchers for evening tea at their eatery on the 25th floor as we had booked a family suite. Huge room, gave us an additional bed at no additional taken a toll. Toiletries were up to standard. Area at the center and near to numerous casinos. road eating alternatives numerous around the lodging. Basic need shop right inverses the inn and drug store as well. Security great as lift can be worked as it were with room key. Housekeeping was spot on indeed with a dialect obstruction. They moreover given a smartphone amid the remain within the room which can be utilized to explore around town and select things to do and eat.
Excellent 8.5
This is one probably one of my favorite hotels! They have complete amenities from pool, gym, restaurants, to city van service. I love that this hotel offers what other expensive hotels offer at a cheaper price! Their staff are so nice during our stay. Clean, sophisticated and affordable - love it! This is not necessary but I think they should hire staff who can speak English. I have no problem talking to their non-English speaking staff but it would be easier if they have staff who can speak English so it would be easier for foreigners. Overall, I enjoyed my stay and it still was a great experience.
Good 6.2
Pros: Location is good
Cons: To many rude Mainlanders
Metropark Hotel Macau - Macau
Rated no. 15
8.3
Excellent 8.3
Based on 649 reviews
Details
Reviews

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