Overview

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Hotel Ritz

Plaza De La Lealtad 5, 28014 Madrid, Madrid, Spain
+34 917 016 767

$376+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

9.0/10 Excellent
based on 1,349 reviews

Review highlights

  • 9.8
  • 9.3
  • 6.5
  • 5.6

Good to know

  • Friendly atmosphere
  • Friendly service
  • Luxurious Hotel
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Hotel Ritz, you'll be centrally located in Madrid, steps from Madrid Stock Exchange and minutes from Prado Museum. This 5-star hotel is within close proximity of Thyssen-Bornemisza Museum and El Retiro Park.

    Rooms

    Make yourself at home in one of the 162 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy recreational amenities such as a health club and a sauna. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 1,349 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
    • 7.9 "Tasty food."
    • 7.3 "Good amenities."
    • 7.1 "Good bar."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
    • 5.3 "Rooms are ok."
    • 4.5 "Not very comfortable."
    • 2.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 863 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      9.1 "91% said the reception staff was great."
    • 8.0 "Food is delicious."
      7.3 "Yummy desserts, said 73%."
      8.4 "84% loved the menu selection."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Vibe was decent."
    • 5.1 "Average cleanliness."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.6 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.4 "76% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 4.6 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.2 "For 88%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      2.4 "76% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 1.7 "Horrible pool."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 310 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.8 "Tasty food."
    • 7.0 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 5.0 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."
      1.7 "83% criticized the small bathroom."
    • 2.3 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 40 reviews
    • 9.4 "World class service."
    • 6.2 "Vibe was decent."
    • 5.7 "Rooms are ok."

    Overall rating

    8.9 Excellent
    based on 134 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.0 "Food is delicious."
    • 6.9 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.8 "Vibe was decent."
    • 5.5 "Rooms are ok."
    • 4.0 "Not very comfortable."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Luxurious Hotel"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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