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NH Collection Madrid Palacio de Tepa

San Sebastian, 2, 28012 Madrid, Madrid, Spain
+34 913 896 490

$246+

Video: NH Collection Madrid Palacio de Tepa

Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites.

Overall guest ratings

9.0/10 Excellent
based on 1,609 reviews

Review highlights

  • 9.5
  • 9.5
  • 9.3
  • 6.3

Good to know

  • Nice building
  • Clean rooms
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find La Terraza del Casino, a gourmet restaurant awarded two Michelin stars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Child pool
    • Airport shuttle
    • Designated smoking area
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 1,609 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      7.3 "73% said the concierge service was amazing."
      9.0 "Housekeeping was great, according to 90%."
      8.8 "88% found the restaurant service to be one of the best."
      7.1 "71% were happy with the room service."
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.9 "89% thought it was easy to get to the train station."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.8 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.7 "57% said the view was so-so."
      6.0 "Only 60% thought the shower was ok."
      6.1 "Only 61% thought the furniture was functional."
    • 6.3 "Internet is average."
    • 5.1 "Average value."
    • 3.2 "Bar is disappointing."
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    Overall rating

    8.9 Excellent
    based on 1,174 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 9.7 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.2 "Good breakfast."
    • 6.9 "Internet is average."
    • 6.7 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.9 "59% said the view was so-so."
      5.8 "Only 58% thought the furniture was functional."
    • 4.9 "Value below average."
      2.3 "77% said the breakfast was too expensive."
    • 3.6 "Bar is not good."
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    Overall rating

    8.7 Excellent
    based on 241 reviews
    • 9.6 "Terrific location."
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.4 "Tasty food."
    • 5.3 "Average value."

    Overall rating

    8.6 Excellent
    based on 48 reviews
    • 9.6 "Terrific location."
    • 8.1 "Breakfast is good."
    • 8.0 "Vibe was good."
    • 6.4 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 144 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 4.8 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Clean rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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