Novotel Madrid Center
O'Donnell 53, 28009 Madrid, Spain
+34 912 214 060
Cheapest
rate per night
8.7
Excellent
based on 3,465 reviews
Compare vs KAYAK
Good to know
Value for money |
8.1 |
|---|---|
Distance to city centre |
2.7 km |
Location rating |
8.8 |
Nearest airport |
Madrid Barajas |
Distance to airport |
11.1 km |
Rooms
Enter your desired dates in the search form directly above to see room rates for this hotel.
Reviews
Pros
| "Lovely clean and quiet room" | (in 17 reviews) |
|---|---|
| "Comfortable and helpful staff" | (in 159 reviews) |
| "Quiet room great breakfast!" | (in 116 reviews) |
Cons
| "Shame there was no pool." | (in 23 reviews) |
|---|---|
| "Small window in the room." | (in 10 reviews) |
| "The small paper cups for coffee were not a good idea." | (in 3 reviews) |
Traveller rating
448
158
40
11
0
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentAug. 201910.0
Clean, nice and quiet area.
Nothing
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ExcellentMay 201910.0
People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.
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ExcellentOct. 20189.7
Clean comfortable and bright
Restaurant, bars and terrace
They had a fire alarm test but did not let us know so we paniced for nothing.
-
GoodAug. 20187.4
Four star hotel without 4 star treatment.
Individual members of staff were lovelies. The pool boy, bar staff and the night reception staff. It close to the shops and has good access to pretty much everywhere. On the surface it is very beautiful.
Shower dripped constantly. The ac worked sometimes. Arrived with a child and 4 pieces of luggage not one person greeted or helped us down the steps into the foyer although there were at least 6 bell boys standing there. They seem to assume their customer want to steal from them. It's very strange. The pool is tiny and sunbeds are scarce. Apart from the one you can pay 100 euros to have all day. On the last day we decovered an infestation of red ants. Generally spent as little time in the hotel as possible.
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ExcellentAug. 20188.5
Good location, great handheld city guide
The hotel is walking distance from parque el buen retiro, and has metro stops for two different lines and the airport shuttle within two blocks. The rooms are ample and clean, but my favorite feature of hotel was a handheld city guide (converted Google phone) that was programmed with suggestions for activities, and info about tourist attractions in city. I live in the USA so my phone would have been roaming and expensive to use. The city guide allowed me to navigate the city, and look up information as I walked around. It was extremely helpful.
The hotel has closed it's entrance that accesses the sidewalk directly and I had to walk in and out of hotel through car tunnel, which felt a bit dicey as the sidewalk in the tunnel is very narrow.
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About
Overview
Novotel Madrid Center offers stylish accommodation in Madrid and is a few minutes on foot from O'Donnell Metro Station. Some of the features on offer at this 4-star hotel include a seasonal swimming pool and free Wi-Fi.
A car rental desk, bicycle rental and a 24-hour reception are just some of the convenient services at Novotel Madrid Center. In fine weather, an outdoor terrace offers an ideal spot to relax. A tour desk is on hand and Principe de Vergara Metro Station is within a 10-minute walk, making it convenient for guests to explore the local area and its attractions.
The air-conditioned rooms at the hotel are modern. They all have an in-room safe, a flat-screen TV and a private bathroom.
Novotel Madrid Center's restaurant is the ideal spot to unwind after a day's sightseeing, with a selection of local and international dishes available. Each evening, guests are able to relax in the comfortable lounge bar.
The hotel provides private parking on site for guests with a car. Community of Madrid Sports Centre is within walking distance.
Features
8.7 Excellent
based on 3,465 reviews
9.0
Cleanliness
8.9
Comfort
8.9
Staff
8.1
Value for money
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Electric kettle
Business centre
Car hire
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Bicycle hire
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Outdoor pool
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Trouser press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Playground
Pool with a view
Coffee shop
Bathrobe
Private bathroom
Garden
24-hour front desk
Storage available
Wedding services
Free Wi-Fi
Raised toilet
Terrace/Patio
Disabled access
Linens
Towels
Safety deposit box
Seating area
Lift
Shampoo
Pool bar
Shared lounge/TV area
Shower
Accessible by lift
Slippers
First-aid kit
Smartphone
Snack bar
Socket near the bed
Sofa
Sofa bed
Solarium
Balcony
Soundproof rooms
Soundproofing
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Toilet
Toilet paper
Children's television networks
Safe
Dustbins
TV
Upper floors accessible by lift
Desk
Vending machine (drinks)
Vending machine (snacks)
VIP room facilities
Wardrobe or closet
FAQs when booking at Novotel Madrid Center
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Does Novotel Madrid Center have a pool?
Photos
All photos
01 of 35
Reviews about Novotel Madrid Center
“Central business hotel Very friendly staff Newly Renovated rooms”
“Clean rooms, comfy bed, lovely shower.”
“Central location Love the terrace bar on 7th floor Staff at reception were helpful I had a coffee machine in my room”
“Staff food rooms and pool area excellent”
“The bathroom was very nice, comfy beds”
Location
Most popular landmarks
- Palacio de Cristal 1.2 km
- Parque del Retiro 1.2 km
- Puerta de Alcala 1.4 km
- Las Ventas 1.4 km
- Plaza de Cibeles 1.8 km
- Museo Naval 1.8 km
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