Overview

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Regina

Alcala 19, 28014 Madrid, Madrid, Spain
+34 915 214 725

$85+

Overall guest ratings

8.5/10 Excellent
based on 4,868 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.0
  • 6.5

Nearby

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    About

    With a stay at Regina in Madrid (Gran Via), you'll be minutes from Casino Gran Via and Puerta del Sol. This hotel is close to Plaza Mayor and Prado Museum.

    Rooms

    Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has facilities measuring 3122 square feet (290 square meters), including a meeting room. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 4,868 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.1 "91% thought it was clean."
      9.6 "96% said the bathroom was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.3 "73% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
    • 9.0 "Excellent breakfast."
    • 8.1 "Vibe was good."
      8.2 "82% thought, the hotel was modern."
      8.6 "86% said it was a stylish hotel."
      8.2 "82% enjoyed the friendly atmosphere."
      7.8 "78% thought the hotel was luxurious."
    • 6.5 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.9 "For only 69%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      5.6 "For 56%, maintenance was acceptable."
      6.7 "Only 67% thought the furniture was functional."
      6.4 "Only 64% found the balcony ok."
    • 2.5 "Disappointing wellness & sports facilities."
      2.9 "71% didn't like the fitness area."
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    Overall rating

    8.6 Excellent
    based on 3,358 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.4 "94% thought it was clean."
      9.4 "94% said the bathroom was clean."
    • 9.1 "Excellent breakfast."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Vibe was good."
      8.5 "85% thought, the hotel was modern."
      8.6 "86% said it was a stylish hotel."
      8.2 "82% enjoyed the friendly atmosphere."
      7.4 "74% thought the hotel was luxurious."
    • 6.9 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 6.4 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.6 "For only 66%, the bathroom was ok."
      5.9 "For 59%, maintenance was acceptable."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 681 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 9.0 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.1 "Vibe was good."
      8.2 "82% thought, the hotel was modern."
      8.6 "86% said it was a stylish hotel."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.2 "For 52%, maintenance was acceptable."
      6.7 "For only 67%, the bathroom was ok."
      6.1 "Only 61% thought the furniture was functional."

    Overall rating

    8.0 Good
    based on 97 reviews
    • 9.6 "Terrific location."
    • 9.3 "Perfectly clean."
    • 9.1 "World class service."
    • 8.3 "Vibe was good."
    • 6.6 "Rooms are ok."
      7.0 "70% were happy with the bathroom."
      6.7 "Only 67% said rooms were big enough."
      5.4 "For 54%, maintenance was acceptable."

    Overall rating

    8.2 Excellent
    based on 730 reviews
    • 9.4 "Terrific location."
      9.4 "Near to public transport, according to 94%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 8.4 "Great service."
      7.1 "71% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.0 "Vibe was good."
      7.9 "79% thought, the hotel was modern."
      8.7 "87% said it was a stylish hotel."
    • 5.3 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.7 "Only 67% said rooms were big enough."
      5.3 "For 53%, maintenance was acceptable."
      6.4 "For only 64%, the bathroom was ok."
      6.3 "Only 63% thought the furniture was functional."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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