Overview

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Citadel Inn Makati

5007 P. Burgos St., Bel-Air, Makati, Philippines
+63 2897 2370

$32+

Overall guest ratings

6.0/10 OK
based on 722 reviews

Review highlights

  • 9.0
  • 6.9
  • 3.3
  • 2.8

Nearby

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    Amenities

    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Restaurant
    • Cable or satellite TV
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.0 OK
    based on 722 reviews
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 6.9 "Service is ok."
    • 6.1 "Average value."
    • 3.3 "Rooms are not good."
      1.6 "84% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      3.4 "66% didn't like the uncomfortable beds."
      1.0 "90% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      1.0 "90% found problems with the furniture."
    • 2.8 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
      1.2 "88% thought it was overpriced."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.5 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      1.0 "90% said the bathroom was dirty."
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    Overall rating

    6.0 OK
    based on 245 reviews
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Service is ok."
    • 5.9 "Average value."
    • 3.0 "Awful rooms."
      0.9 "For 91%, the rooms looked old."
      3.3 "67% didn't like the uncomfortable beds."
      1.6 "84% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
      4.8 "52% thought the tv was sub-standard."
    • 2.6 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
      1.0 "90% thought it was overpriced."
    • 1.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    • 1.4 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
    View all review categories

    Overall rating

    5.6 OK
    based on 7 reviews
    • 3.5 "Rooms are not good."

    Overall rating

    6.2 Good
    based on 50 reviews
    • 9.2 "Terrific location."
    • 6.9 "Service is ok."
    • 6.3 "Average value."
    • 4.4 "Not very comfortable."
    • 3.7 "Rooms are not good."
    • 1.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."

    Overall rating

    6.0 OK
    based on 418 reviews
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.4 "Average value."
    • 3.8 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      1.7 "83% said rooms were dirty."
      1.8 "82% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      3.4 "66% didn't like the uncomfortable beds."
      1.0 "90% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
    • 2.9 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
      1.6 "84% thought it was overpriced."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.6 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
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