Hotel Parque Tropical

Staff are amazing, they cater to your every need. Beautiful gardens.

Bed could be comfier, however we had 2 single beds pushed together so a double may be better.

Beautiful established gardens. Pool area was spacious with sufficient loungers and umbrellas. Breakfast buffet was delicious.

A bit of mold in the bathroom.

Staff and botanical garden is where this hotel excels. Staff(that includes restaurant, cleaning ladies, pool bar, reception) would go above and beyond to meet your needs, and always with a smile. Garden and pool are beautiful and something hotels in Maspalomas generally lack. Would definitely visit again.

Can't think of anything apart from the lack of ramp to the pool, I had to carry my son's pram down the stairs every time we go to the pool/pool bar.

A real Oasis in an otherwise unremarkable built up area of town. Wonderfully clean, incredibly friendly and helpful staff. Amazing breakfast each day. We couldn’t fault our stay and having a super clean bathroom and bedroom was much appreciated. In fact the staff go a long way to make sure every part of the hotel complex is super clean. The large pool was very popular with our 12 year old. The tropical gardens were also gorgeous making such a difference to the overall ambience.

Nothing really. We had a fifth floor room overlooking the pool. If I was bring super critical I would have preferred the in-room A/C to be controllable and the room safe should be free to use. You need to be out quite early to get decent poolside loungers.

Best staff ever making you feel at home immediately. They check and make sure everything is fine and that you're having an excellent time. The well maintained botanical garden inside the hotel sorrounding the pool is very nice and gives a beautiful and tranquil view from the balconies. We also liked the style of architecture and good food and varied choice at both buffet breakfast and dinner. Also, having the beach within a short walking distance is a definite plus.

Nothing.