Overview

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Holiday Inn Mayaguez & Tropical Casino
Top Casino Hotel

2701 Highway #2, Mayaguez 00680, Puerto Rico
+1 787 833 1100

$160+

Overall guest ratings

9.0/10 Excellent
based on 1,063 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.7
  • 4.4

Good to know

  • Accessible parking
  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Holiday Inn® Mayagüez & El Tropical Casino An elegant well-lit lobby welcomes you to the Holiday Inn® Mayagüez & El Tropical Casino Hotel conveniently located to explore the city and discover Porta del Sol region. Visit Dr. Juan A. Rivero Zoo, have fun in the sun at Boquerón Beach or Rincón Beach, and enjoy the different festivals the city has throughout the year such as the Mango Festival or Porta de Sol Culinary Festival. If business brings you to the city, we are near Puerto Rico Technoeconomic Corridor (PRTEC) and the Mayagüez Airport is less than ten minutes away. Also, due to our location on Highway 2, you will have easy access to Guanajibo Industrial Park and other cities such as Hormigueros, Cabo Rojo, Añasco and Aguada. Enjoy an evening out with family or friends in our outdoor pool, kids pool and sun loungers, or stay indoors and have an equally fun time at our game room. Stay on top of your workout routine with the help of our Fitness Center and try delicious Caribbean and International dishes at our on-site Restaurant Holly’s Café. Wrap your workday from the comfortable Business Center and stay in touch with your business with complimentary Internet access.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 1,063 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.6 "Housekeeping was great, according to 96%."
    • 8.8 "Location is great."
      7.1 "Great parking, according to 71%."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      8.9 "89% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      7.1 "71% appreciated the closeness to the beach."
    • 8.5 "Breakfast is good."
    • 8.2 "Food is delicious."
      10.0 "100% loved the menu selection."
    • 8.1 "Rooms are great."
      9.1 "91% said the beds were comfortable."
      8.6 "86% said rooms were clean."
      7.4 "74% were happy with the bathroom."
      9.6 "96% thought rooms were spacious."
      8.8 "88% appreciated the modern rooms."
      8.6 "86% said the bathroom was clean."
    • 6.7 "Average cleanliness."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.4 "Pool is below average."
      2.4 "Dirty pool, said 76%."
    • 1.1 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    • 0.7 "Disappointing wellness & sports facilities."
      0.7 "93% didn't like the fitness area."
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    Overall rating

    9.1 Excellent
    based on 510 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.4 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.9 "89% said the beds were comfortable."
      8.7 "87% said rooms were clean."
      9.4 "94% thought rooms were spacious."
    • 7.3 "High comfort."
      8.9 "89% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
    • 6.4 "Average value."
    • 6.4 "Average cleanliness."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.0 "Pool is below average."
      2.2 "Dirty pool, said 78%."
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    Overall rating

    9.1 Excellent
    based on 488 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.9 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 8.2 "Rooms are great."
      8.8 "88% said rooms were clean."
      9.0 "90% said the beds were comfortable."
    • 7.0 "Good cleanliness."
    • 4.7 "Pool is below average."
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    Overall rating

    8.5 Excellent
    based on 42 reviews
    • 9.3 "World class service."
    • 7.8 "Nice rooms."

    Overall rating

    8.6 Excellent
    based on 21 reviews
    • 9.3 "World class service."
    • 7.7 "Nice rooms."
    Hotel type
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Accessible parking"
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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