Overview

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Makkah Hilton Towers

Ibrahim El Khalil Street PO Box 844, Mecca 21955, Saudi Arabia
+966 125 340 000

$175+

Overall guest ratings

7.7/10 Good
based on 5,487 reviews

Review highlights

  • 9.0
  • 8.2
  • 4.0
  • 2.9

Good to know

  • Spacious rooms
  • Wonderful sightseeing

Nearby

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    About

    Set in an extraordinary location steps away from Masjid al-Haram, this Hilton hotel in Makkah offers outstanding hospitality and a wide selection of accommodation choices in 799 rooms and suites. All rooms are exquisitely furnished with a contemporary kitchenette, ideal for families and extended stays. Duplexes, Suites and Villas offer additional bedrooms and bathrooms as well as direct Haram or city views.

    Shop the afternoon away at the onsite shopping mall with 450 shops and a food court. Stay connected with your business at the well-equipped business center offering photocopying and secretarial services. Enhance the experience of your journey to Makkah with a family meal with panoramic views of the city at Etlalah Restaurant. Makkah Hilton Towers are adjacent to the Makkah Hilton Hotel, which features three additional restaurants and two air-conditioned, 20,000 seat prayer halls.

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    Makkah Hilton Towers

    Amenities

    • Babysitting or child care
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wi-Fi
    • Airport shuttle (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 5,487 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 6.7 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
      5.4 "Only 54% thought the service was professional."
      5.9 "59% thought the management was tolerable."
    • 5.4 "Rooms are ok."
    • 4.0 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      4.5 "55% were unhappy with the handicap accessible facilities."
    • 2.9 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      2.9 "Unfriendly atmosphere, according to 71%."
      1.5 "For 85%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    based on 932 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.7 "Rooms are ok."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.1 "Horrible vibe."
      1.3 "For 87%, the lobby entrance was sub-standard."
      2.9 "Unfriendly atmosphere, according to 71%."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.8 Good
    based on 4,224 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 6.7 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.7 "Housekeeping was ok, according to 57%."
      5.6 "Only 56% thought the service was professional."
    • 5.5 "Rooms are ok."
    • 4.4 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      3.7 "63% said the bathroom was dirty."
    • 3.7 "Value below average."
      3.6 "64% said the breakfast was too expensive."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 2.8 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 1.7 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.4 "Unfriendly atmosphere, according to 76%."
      1.3 "For 87%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.3 Good
    based on 329 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 6.6 "Average comfort."
    • 6.5 "Service is ok."
    • 5.6 "Rooms are ok."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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