Overview

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Quality Hotel Mermaid Waters

Corner Markeri St & Sunshine, Mermaid Waters, QLD 4218, Australia
+61 755 722 500

$119+

Overall guest ratings

8.0/10 Good
based on 827 reviews

Review highlights

  • 9.8
  • 9.2
  • 6.6
  • 6.5

Nearby

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    About

    Mermaid Waters features 104 club rooms and junior suites, well-appointed spacious air-conditioned rooms, many overlooking the pool or tropical garden. Some junior suites with a spa bath are available. Set in a quiet location on the Gold Coast, yet only about six kilometers from Surfers' Paradise, one of the world's most famous beaches. Close to Pacific Fair Shopping Centre, Jupiter's Casino and the new Gold Coast Convention and Exhibition Centre. We also have a free shuttle service to Pacific Fair, Jupiter's Convention Centre and Surfers' Paradise four times daily, seven days a week. Front desk 24 hours. AU STAR RATING: 4

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    Choice Hotels

    Amenities

    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Business centre
    • Laundry facilities
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 827 reviews
    • 9.8 "Incredible bar."
    • 9.2 "Terrific location."
      9.1 "Great parking, according to 91%."
      9.4 "94% liked the proximity to shopping."
      8.6 "86% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Beach is lovely."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 8.3 "Good value."
      7.8 "78% were happy with the price."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      6.7 "67% thought it was adequately priced."
      6.3 "63% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.3 "63% said the view was so-so."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 2.9 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    based on 504 reviews
    • 9.8 "Incredible bar."
    • 8.9 "Location is great."
      8.9 "Great parking, according to 89%."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Food is average."
    • 6.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      5.8 "For only 58%, the noise level was all right."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      1.0 "90% were unsatisfied with the kitchenette."
      1.6 "84% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
    • 2.9 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 231 reviews
    • 9.5 "Terrific location."
      9.3 "Great parking, according to 93%."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "Excellent pool."
    • 8.1 "Good value."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.9 "Food is average."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      6.0 "For only 60%, the noise level was all right."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
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    Overall rating

    8.3 Excellent
    based on 90 reviews
    • 9.3 "Terrific location."
    • 8.3 "Good value."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 7.1 "Tasty food."
    • 5.4 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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