Overview

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Hôtel La Citadelle Metz Mgallery By Sofitel
Top Romantic Hotel

5 Avenue Ney, 57000 Metz, Lorraine, France
+33 3 87 17 17 17

$182+

Overall guest ratings

8.5/10 Excellent
based on 622 reviews

Review highlights

  • 8.9
  • 8.0
  • 5.8
  • 4.4

Good to know

  • Very quiet
  • Spacious rooms

Nearby

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    About

    Opened in 2005 and located near the cultural and historical center of Metz, the Citadelle Hotel is worthy of the highest accolades any upscale hotel can receive. Construction of this large-scale military building began in 1559 to safeguard the conquest of Metz by King Henri II. The simple and sleek building has 68 rooms, including 2 suites, 4 meeting rooms, 1 lounge bar and Chistophe Dufossé's Michelin-starred gastronomic restaurant, Le Magasin aux Vivres.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Airport shuttle
    • Designated smoking area
    • Business centre
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 622 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Food is delicious."
      8.0 "80% loved the menu selection."
      8.0 "Yummy desserts, said 80%."
      8.0 "80% enjoyed the side dishes."
    • 7.3 "High comfort."
      8.8 "88% thought rooms were spacious."
      8.0 "80% thought it was pleasantly quiet."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.0 "Only 50% thought the furniture was functional."
      6.7 "67% said the view was so-so."
    • 4.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Terrible value."
      1.1 "89% said the breakfast was too expensive."
    • 2.0 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 0.5 "Disappointing wellness & sports facilities."
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    Overall rating

    8.4 Excellent
    based on 528 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "High comfort."
      8.7 "87% thought rooms were spacious."
      8.0 "80% thought it was pleasantly quiet."
    • 7.1 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
    • 4.4 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.4 "Value below average."
      1.2 "88% said the breakfast was too expensive."
    • 1.8 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
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    Overall rating

    8.4 Excellent
    based on 49 reviews
    • 8.7 "Location is great."
    • 7.4 "Good service."
    • 7.2 "High comfort."
      8.6 "86% thought rooms were spacious."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
    • 3.3 "Value below average."

    Overall rating

    8.7 Excellent
    based on 43 reviews
    • 8.5 "Location is great."
    • 8.1 "Food is delicious."
    • 8.0 "Vibe was good."
    • 7.5 "High comfort."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Very quiet"
    "Spacious rooms"
    data provided by TrustYou

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