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Hotel Promenade

Cnr Samora Machel Drive & Henshall St, 1200 Nelspruit, Mpumalanga, South Africa
+27 137 533 000


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Overall guest ratings

7.4/10 Good
based on 130 reviews

Review highlights

  • 10.0
  • 7.6
  • 3.6
  • 3.1

Good to know

  • Spacious rooms


    show all


    With a stay at Hotel Promenade, you'll be centrally located in Nelspruit, steps from Promenade Shopping Centre and minutes from Nelspruit Market. This family-friendly hotel is within close proximity of Nelspruit Crossing Mall and Sonpark Centre.


    Make yourself at home in one of the 71 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.


    Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services.


    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    7.3 Good
    based on 126 reviews
    • 10.0 "Excellent breakfast."
    • 7.6 "Good service."
    • 5.3 "Average comfort."
    • 5.0 "Location is acceptable."
    • 3.6 "Rooms are not good."
    • 3.1 "Horrible vibe."
    • 2.2 "Generally quite dirty."
    • 0.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.7 Good
    based on 55 reviews
    • 7.9 "Good service."
    • 5.1 "Average comfort."
    • 5.0 "Location is acceptable."
    • 3.7 "Rooms are not good."

    Overall rating

    6.8 Good
    based on 44 reviews
    • 7.4 "Good service."
      10.0 "100% found the staff to be very friendly."
    • 3.5 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
    • 3.3 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."

    Overall rating

    7.0 Good
    based on 26 reviews
    • 5.4 "Average comfort."
    • 4.7 "Inconvenient location."
    • 3.6 "Rooms are not good."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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