Overview

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The James New York
Top Luxury Hotel

27 Grand Street, New York, NY 10013, United States
+1 212 465 2000

$405+

Overall guest ratings

8.4/10 Excellent
based on 691 reviews

Review highlights

  • 10.0
  • 9.5
  • 6.7
  • 6.5

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    The art-fueled James New York screams SoHo. Stylish galleries and cutting-edge shops, from upscale boutiques to major chains, surround the property on the neighborhood’s southwest edge. Times Square and Central Park are just 1 minute by subway, accessible 1 block away at Canal St. Station.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Child-friendly
    • Internet
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 691 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.5 "Terrific location."
      7.9 "79% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to sightseeing."
    • 9.3 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.4 "Bar is amazing."
      7.3 "Delicious alcoholic drinks, according to 73%."
    • 8.2 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      7.8 "78% were happy with the price."
    • 6.7 "Pool is mediocre."
    • 6.5 "Rooms are ok."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.4 "54% found the grounds not bad."
    • 5.2 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.1 "Average comfort."
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    Overall rating

    8.5 Excellent
    based on 456 reviews
    • 9.6 "Terrific location."
    • 8.0 "Bar is amazing."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 6.6 "Pool is mediocre."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.6 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
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    Overall rating

    8.3 Excellent
    based on 48 reviews
    • 9.4 "Terrific location."
    • 7.5 "Good service."
    • 6.2 "Rooms are ok."
    • 4.9 "Not very comfortable."

    Overall rating

    8.1 Excellent
    based on 48 reviews
    • 9.6 "Terrific location."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.0 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 138 reviews
    • 9.4 "Terrific location."
    • 8.2 "Food is delicious."
    • 8.1 "Great service."
    • 6.2 "Rooms are ok."
    • 6.1 "Average value."
    • 5.2 "Average comfort."
    • 5.1 "Average cleanliness."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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