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The James New York
Top Luxury Hotel

27 Grand Street, New York, NY 10013, United States
+1 212 465 2000


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Overall guest ratings

8.5/10 Excellent
based on 653 reviews
See all reviews

Review highlights

  • 10.0
  • 9.5
  • 9.1
  • 7.0

Good to know

  • Friendly service
  • Great view
  • Stylish Hotel


    show all


    A stay at The James New York places you in the heart of New York, minutes from HERE and close to New York University. This 4.5-star hotel is close to Brooklyn Bridge and Empire State Building.


    Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.


    Pamper yourself with onsite massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 800 square feet (74 square meters), including a meeting room.

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    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Childrens programmes
    • Internet
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More



    Guest reviews

    Overall rating

    8.5 Excellent
    based on 653 reviews
    • 10.0 "Internet works perfectly."
    • 9.5 "Terrific location."
    • 9.1 "Awesome vibe."
    • 8.9 "Very nice wellness & sports facilities."
    • 7.4 "Good service."
    • 7.0 "Nice rooms."
    • 6.4 "Pool is mediocre."
    • 4.3 "Breakfast is below average."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 463 reviews
    • 9.6 "Terrific location."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
    • 6.7 "Bar is ok."
    • 6.5 "Pool is mediocre."

    Overall rating

    8.5 Excellent
    based on 91 reviews
    • 9.5 "Terrific location."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
    • 5.1 "Average comfort."

    Overall rating

    8.5 Excellent
    based on 26 reviews
    • 9.6 "Terrific location."
    • 7.7 "Good service."
    • 7.0 "Nice rooms."

    Overall rating

    8.4 Excellent
    based on 71 reviews
    • 9.4 "Terrific location."
    • 9.2 "Awesome vibe."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.3 "Nice rooms."
      9.6 "96% thought the view was good."
    • 7.0 "Good bar."
    • 6.5 "Average value."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Great view"
    "Stylish Hotel"
    data provided by TrustYou

    Recent reviews

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