Overview

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Grand Hotel Orlando

7825 universal blvd, Orlando, FL 32819, United States
+1 407 313 9999

$93+

Overall guest ratings

7.0/10 Good
based on 1,781 reviews

Review highlights

  • 8.9
  • 6.9
  • 5.0
  • 4.0

Good to know

  • Wonderful sightseeing

Nearby

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    About

    When you stay at Grand Hotel Orlando, you'll be just a 5-minute drive from I-Drive 360 and Orange County Convention Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. A theme park shuttle and a children's pool are other highlights, and all rooms offer refrigerators and premium bedding.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 1,781 reviews
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.2 "Easily accessible by car, said 72%."
      8.3 "83% thought parking was inexpensive."
    • 6.9 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
      5.5 "Only 55% were satisfied with the booking process."
      6.3 "63% found the room service acceptable."
    • 5.2 "Internet is average."
    • 5.0 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      2.3 "Air conditioning was criticized by 77%."
      3.8 "62% thought the tv was sub-standard."
      3.4 "66% were unsatisfied with the kitchenette."
      2.4 "76% had problems with the shower."
      4.3 "57% were disappointed with the minibar."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."

    Overall rating

    6.9 Good
    based on 712 reviews
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
    • 6.1 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
      5.2 "52% thought the management was tolerable."
    • 5.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      3.0 "70% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      3.7 "63% thought the tv was sub-standard."
      2.4 "For 76%, the rooms looked old."
      2.5 "75% had problems with the shower."
    • 4.5 "Breakfast is below average."
    • 3.3 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."

    Overall rating

    6.8 Good
    based on 890 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      7.4 "74% liked the proximity to shopping."
    • 6.4 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
    • 5.2 "Internet is average."
    • 5.0 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
      2.6 "74% said the bathroom was dirty."
      3.4 "66% were unsatisfied with the kitchenette."
      3.6 "64% thought the tv was sub-standard."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      2.6 "74% said the bathroom was dirty."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
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    Overall rating

    6.4 Good
    based on 71 reviews
    • 9.1 "Terrific location."
    • 7.9 "High value."
    • 7.1 "Good service."
    • 5.1 "Internet is average."
    • 4.9 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      3.8 "62% said rooms were dirty."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 2.9 "Horrible vibe."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall rating

    7.0 Good
    based on 106 reviews
    • 8.8 "Location is great."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 5.1 "Internet is average."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      3.1 "69% complained about the bathroom."
    • 3.5 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
    • 2.6 "Horrible vibe."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    View all review categories
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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