Would you like to save as your currency permanently or for this visit only?
Nice location - very close to Disney World & Receptionist was friendly. Old facility and price was way too high compare to the quality of the room.
We enjoyed the large suite size wth full kitchen. The location was close to Disney. The breakfast was decent. However, the A/C sounded like a big roll thunder and thump everytime it came on and would wake up our little one. Although I didn't see any large stains or problems, it didn't seem extremely clean. I think the carpets and bedding could use some freshening up and perhaps an upgrade. In fact, all of us developed some allergies throughout our stay. Either a deep cleaning or upgrade would help.
Location, great for families visiting the parks, breakfast was good, reception was friendly and helpful
Palm Parkway is a nice area and the hotel provides a kitchen as well as a free breakfast--these are great benefits for families. 5 min. drive to Disney parks; 10 to Universal & Sea World. I never heard anything from other rooms all week. The rather noisy AC system is located in a closet off the bedroom. As it cycles on and off during the night, it disturbs sleepers. We discovered that we could cool the room down during the evening and then cut the AC off at bedtime, using the ceiling fan only. It worked well for us, but someone else might not like that compromise.
The room was nice, beds were comfortable. The facility was well kept and clean. Staff was all very polite! I'd stay here again. Nothing everything was great!
Great location, clean, spacious rooms and friendly staff.
This hotel was a steal of a bargain. We brought our small dog and stayed in the pet area. The rooms were clean and comfortable. The bathrooms look like they had been recently renovated. The grounds were beautiful and very well maintained. The breakfast buffet was delicious and, also, a great bargain. We did not have children with us, but children under 9 years eat free! We were visiting our 19-year-old daughter and she ate with us each day and loved it! We definitely will return!!! The bus schedule only ran to certain parks twice a day. We had our car and drove. We would have felt trapped if we had depended on the bus. I am sure that is all they need there, but the Disney resorts run buses every thirty minutes. You could get to Disney Springs easily and ride the Disney buses from there. You can park for free in the Disney Springs parking garages.
The overall cost was good. Lots of well lit parking with security. Beds were super comfortable. Rooms were clean and a nice size with a large wardrobe & dressers. Sliding door offers privacy for others to get dressed by the sink area as the bathroom is small. Excellent location to the I-4 and access to Disney. Breakfast is lacking unless you pay the up charge for the buffet. The sheets were full of fabric pills but clean. If you don't like noise ask for a room away from the I-4, we isn't have any issues with noise from the 4 in bldg 4000. Housekeepers come way too early 8am, make sure to hang your do not disturb sign.
Nothing They gave me a playpen for my baby that was so gross it looked like it had come stains, the fridge was not working in both rooms, it was dirty and no costumer service what so ever I left a day before even though it was already paid for
Location is great. For staying off property at Disney, this hotel has all the basics for the best price, and is so close to the parks! It is my go-to weekend getaway hotel when I can't afford to stay on property. Rooms are clean and recently renovated. Wished the adds accounted for resort fees - those always catch me by surprise.
Very nice facility. Clean, good sized rooms, friendly staff, secure facility. Shower drained slow. Some People were loud in the walkways at night
I liked the pool area. The room service was poor. And they did'nt fix the water isue right away.
Nothing to like Employees were rude and pushy, tried to convince us to buy a timeshare and then got nasty when we declined! The restaurant buffet was disgusting and then when the credit card machine didn't work we had to pay in cash and that was a whole debacle because God forbid the cashier wait while we use an atm! The rooms were not exactly clean, but I didn't sleep at all because I-4 is literally right next door plus all the construction at 6:00 am didn't help, not to mention the other hotel residents were running up and down and all around at all hours of the night. Walls are paper thin. The free breakfast is not free. The transportation to the parks were a joke! We had to wait in line for an hour to just have 20 people skip us and have to wait for the next bus, then your on the bus for an hour while you drive all over Disney dropping off people at every park! We drove the second night and got there in 20 min! All around worse hotel stay I have ever had! Don't recommend it to my worse enemy!
Nothing. Called the day before check in to confirm the hotel and our late arrival because we wouldn't be checking in until after we left the theme park. Arrived at 9:00 PM only to be told we were moved to a sister property. They didn't say why but I can only assume they over book on purpose. I booked this room 3 months ago so I wouldn't have to worry. Now it's 9pm and I have 8 tired adults and two young children driving all over town trying to locate this other hotel no where near where we wanted to stay. I've never booked with this chain before and won't ever again.
Please change the head showers
We have been visiting this property for five years. It has always been a great stay and great value. It's very convenient to WDW, and other attractions as well. This visit was especially nice because our room was on the end near the elevator, making parking and unloading quick and easy. We liked everything about our stay. Can't wait to go back.
the confort and that was near by disney parks the eggs in the breakfast, i like natural eggs better!
Very safe place lots of lighting in parking lot and helpful night clerk
The rooms were clean and comfortable. The bedroom and bath were larger than found in most other chain hotels, We were in a two room suite and would not hesitate to stay at this hotel again. The breakfast bar was brutal at best. You can do better for cheaper.
Excellent localization and comfortable. Good breakfast. Good services. Room is a little bit small for a family of 5. The bathroom was insufficient.
All staff were pleasant, especially the lady who served the drinks in the evening. The breakfast was very good, much to my surprise - I couldnt find fault with it. There was food for every taste. n/a
The best Location in Orlando Parks !!! Between Disney and Universal and Really close to Outlets !!! with Nice Breakfast !!! In the proportion Price-Service is the best of the best !!! Really nice rooms, close to everything, nice Staff, Nice Breakfast, the only thing it's they have a really poor gym...
good location close to disney and seaworld and factory outlets.nice to have a breakfast. complimentary tea coffee in lobby was good. very noisy air conditioning in room, it would have been nice to make your own fresh waffles every morning like a lot of other hotels in the area do.
The localization and the room space At the begining, some confusion regarding my reservation. They offerered a different room in comparison with I have booked in booking.com
utilities are not enough,