Overview

Mercure Palermo Excelsior City
Top Business Hotel

Via Marchese Ugo 3, 90144 Palermo, Sicily, Italy
+39 091 790 9001

$102+

Overall guest ratings

8.3/10 Excellent
based on 715 reviews

Review highlights

  • 8.8
  • 8.7
  • 5.7
  • 5.1

Good to know

  • Near city centre
  • Professional service

Nearby

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    About

    A prestigious hotel located in the heart of Sicily's capital, on the famous Viale della Liberta, close to the Giardino Inglese. The hotel has 118 rooms and Suites and offers the perfect combination of a sophisticated atmosphere, comfort and modern facilities. We can cater for a range of functions, from aperitifs and light lunches to gala dinners and business meetings. The elegant Liberty Hall is the perfect setting for romantic, luxurious weddings. Two meeting rooms, modern 24-hour Fitness Center.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Pool
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 715 reviews
    • 8.8 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 8.4 "Breakfast is good."
    • 7.4 "High comfort."
      9.4 "94% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Food is average."
    • 5.1 "Average amenities."
      6.7 "67% found the grounds not bad."
    • 5.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 471 reviews
    • 8.8 "Location is great."
      9.2 "City centre within easy reach, said 92%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 7.4 "High comfort."
      9.3 "93% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 6.0 "Vibe was decent."
    • 6.0 "Food is average."
    • 5.7 "Average value."
    • 5.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 2.0 "Disappointing internet connection."
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    Overall rating

    8.4 Excellent
    based on 128 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.5 "High comfort."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Average value."
    • 5.8 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
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    Overall rating

    8.3 Excellent
    based on 114 reviews
    • 8.8 "Location is great."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.2 "High comfort."
    • 6.0 "Rooms are ok."
    • 5.8 "Average value."
    • 5.6 "Food is average."
    • 4.8 "Not very clean."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Professional service"
    data provided by TrustYou

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