Overview

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Swissotel Resort Phuket Patong Beach

48 Ruam Jai Road, Patong 83150, Thailand
+66 76 337 000

$90+

Overall guest ratings

7.9/10 Good
based on 2,610 reviews

Review highlights

  • 9.5
  • 9.4
  • 6.2
  • 5.7

Good to know

  • Beach nearby

Nearby

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    About

    Located in the very centre of the lifestyle and entertainment district of Patong Beach. Ideal for families and couples, the resort features guestrooms with contemporary Thai design, two levels of swimming pools, kid's world and a selection of dining and entertainment.

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    Fairmont

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Hot tub
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Child-friendly
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 2,610 reviews
    • 9.5 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
      9.6 "City centre within easy reach, said 96%."
      8.8 "88% liked the proximity to sightseeing."
    • 9.4 "Wonderful beach."
    • 8.5 "Breakfast is good."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "71% were happy with the room service."
      7.0 "70% said the booking process went smoothly."
      8.8 "Management was excellent, said 88%."
      9.6 "Excellent childcare, thought 96%."
      8.6 "86% said the recreation staff was great."
      8.3 "Hotel security was great, thought 83%."
    • 7.4 "Good bar."
      8.4 "Delicious alcoholic drinks, according to 84%."
      10.0 "100% thought beverage prices were a great value."
    • 6.2 "Pool is mediocre."
    • 5.7 "Sufficient wellness & sports facilities."
      6.4 "For only 64%, the fitness area was satisfactory."
    • 5.0 "Rooms are ok."
      4.6 "54% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      4.6 "54% didn't like the balcony."
      3.3 "67% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
      2.6 "74% said the bathroom was dirty."
      3.9 "61% had problems with the shower."
      3.5 "65% were disappointed with the minibar."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      3.3 "Unclean dining area, according to 67%."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 1,226 reviews
    • 9.6 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      9.6 "City centre within easy reach, said 96%."
    • 9.5 "Wonderful beach."
    • 8.0 "Breakfast is good."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Good bar."
    • 7.0 "Internet works."
      6.1 "61% thought the wifi quality was ok."
    • 6.1 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      4.4 "56% didn't like the balcony."
      3.0 "70% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      3.3 "Air conditioning was criticized by 67%."
      3.8 "62% had problems with the shower."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 965 reviews
    • 9.4 "Wonderful beach."
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 8.5 "Breakfast is good."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.5 "Excellent childcare, thought 95%."
    • 7.5 "Good bar."
    • 6.1 "Pool is mediocre."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.0 "60% found the grounds not bad."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      4.4 "56% didn't like the balcony."
      3.4 "66% found problems with the furniture."
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    Overall rating

    8.0 Good
    based on 417 reviews
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
    • 9.2 "Wonderful beach."
    • 8.6 "Breakfast is good."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good bar."
    • 6.3 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.9 "Pool is mediocre."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.4 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      4.2 "58% didn't like the balcony."
      3.1 "Air conditioning was criticized by 69%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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