Bait and switch
Cons: The morning of rental, I was informed that they did not have a "payles vehicle". I was offered a Avis or Budget vehicle for about 5times the Payles rate. In addition, I was informed that the Payles vehicles could not be driven out of the state during the rental period. I decided not to rent any car from this company.
Pros: Great customer service, good pricing, nice car, great overall experience!
Cons: Long wait time at counter due to only one agent at the desk at the time.
Their reservation is not an actual reservation!
Cons: They had five reservations for 1 car. They called a few hours before the reservation to "check" if I would be there for the reservation, and to say the car may not be there. Went with another option entirely. Absolute nonsense of a business model. Will never rent from them.
Paid more than initially quoted
Pros: Staff worked with my wife and I and communicated clearly got us on the road in a timely manner.
Cons: I had signed up online for a decent price. The car was advertised as unlimited miles. However, my wife and I were planning to drive outside the zone permitted by the renter, so we ended up paying $20 more than was quoted online. We still got a good deal, however the driving zone NEEDS to be communicated and made clear on the website when reserving a car online.
Cons: Payless service is useless.
Where can I find Payless hire cars in Piscataway?
Address1570 South Washington Ave
|Monday||07:00 - 17:00|
|Tuesday||07:00 - 17:00|
|Wednesday||07:00 - 17:00|
|Thursday||07:00 - 17:00|
|Friday||07:00 - 17:00|
|Saturday||08:00 - 13:00|