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1800 Market Street, Philadelphia, PA
1.0 km from
Great location & value. The staff was EXCELLENT! It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.
Noisy and crowded they day we were there a plain clean serviceable hotel Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored
Location was perfect. Heated indoor saltwater pool was lovely. Breakfast by voucher for value amount.
Food at Urban Farmer was fabulous. Quite a delight. Rooftop bar was excellent - beautiful view. Room smelled like smoke. First staff person apologized and offered no other solutions. Second call the staff person offered an ozone machine to clean the air. He never showed up. I called two hours later after dinner and they said they couldn't bring the ozone machine to the room, stating that the machine couldn't be in use when the guest was in the room. Disappointed in response and knowledge of staff.
The location and being able to park at the hotel. Also like that they have a pool.The The pool was shut for maintenance. No free Wifi. Parking was expensive.
Close to Art Museum and good restaurants. My wife and I prepaid for a king room and upon check-in (at 4pm) was told no kings were left and they only had doubles remaining. The woman checking me in was not apologetic or particularly concerned (and made no offer to rectify the situation) that I wasn't getting what I paid for and had a take it or leave it attitude. There were 15 people in line behind me, so I chose not to protest and accepted the room offered me.
Loved the room and the staff. Breakfast was overpowered by cooking meat and eggs. I am a vega. There are vegan options near by.
I like the size of the rooms Our shower was broken, our toilet was broken, we were not given enough towels, we had to call down for toilet paper. The breakfast was good, but it was a mess which made me feel uneasy about eating because of how horribly unclean the whole area was.
Location, cleanliness, facilities Concierge, room proximity to Elevator
I arrived at check-in to find that my room had been given to someone else earlier in the day (this is after receiving a follow-up confirmation email earlier that morning). I was given an alternate room in a building that was completely across town which was newly renovated and nice but it required a cab ride to get there and it was not the extra step I wanted to take after a long day of travel.