Overview

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Best Inn and Suites

3547 East Van Buren Street, Phoenix, AZ 85008, United States
+1 602 273 3834

$75+

Overall guest ratings

4.4/10 OK
based on 276 reviews

Review highlights

  • 6.5
  • 4.8
  • 4.7
  • 3.7

Nearby

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    About

    Just 3.5 mi (5.6 km) from the airport, Best Inn and Suites puts you within a 10-minute drive of Phoenix Zoo and Phoenix Convention Center and Venues. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Rooms feature bonuses like refrigerators and microwaves.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Internet
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    4.4 OK
    based on 276 reviews
    • 6.5 "Average value."
    • 4.8 "Inconvenient location."
    • 4.7 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.7 "Service is below average."
      3.3 "67% found the staff to be unfriendly."
      4.5 "55% didn't like the management."
      3.1 "69% indicated the reception staff was not good."
      4.3 "57% thought the service was unprofessional."
    • 2.4 "Awful rooms."
      1.6 "84% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      4.0 "60% said the bathroom was dirty."
      2.5 "For 75%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      3.5 "65% were unsatisfied with the kitchenette."
      2.2 "78% were disappointed with the minibar."
      1.7 "83% found problems with the furniture."
    • 1.9 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."

    Overall rating

    3.7 Mediocre
    based on 74 reviews
    • 4.7 "Inconvenient location."
    • 4.6 "Not very comfortable."
    • 3.3 "Service is below average."
    • 2.2 "Awful rooms."
      1.5 "85% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
    • 1.0 "Generally quite dirty."
      1.5 "85% said rooms were dirty."

    Overall rating

    4.0 Mediocre
    based on 118 reviews
    • 5.1 "Location is acceptable."
    • 4.5 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.9 "Service is below average."
      3.9 "61% found the staff to be unfriendly."
    • 2.2 "Awful rooms."
      1.7 "83% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      3.7 "63% said the bathroom was dirty."
    • 1.2 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      0.0 "100% thought it was rather dirty."
      3.7 "63% said the bathroom was dirty."

    Overall rating

    3.3 Mediocre
    based on 8 reviews
    • 2.7 "Awful rooms."

    Overall rating

    4.0 Mediocre
    based on 74 reviews
    • 4.6 "Inconvenient location."
    • 4.5 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 3.7 "Service is below average."
    • 2.3 "Awful rooms."
      2.9 "71% didn't like the uncomfortable beds."
      1.4 "86% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
    • 0.9 "Generally quite dirty."
      0.0 "100% thought it was rather dirty."
      1.4 "86% said rooms were dirty."
    data provided by TrustYou

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