Overview

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La Tortuga Hotel & Spa - Adults Only
Best Dining Experience

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

$119+

Overall guest ratings

8.5/10 Excellent
based on 773 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.9
  • 5.6

Good to know

  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    When you stay at La Tortuga Hotel & Spa - Adults Only, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Guests can indulge in facials at the spa, and Italian cuisine is served at Como Como Osteria, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer minibars and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Tennis
    • Airport shuttle
    • Fitness centre
    • Steam room
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 773 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Housekeeping was great, according to 100%."
      10.0 "100% found the restaurant service to be one of the best."
      7.0 "Management was excellent, said 70%."
    • 8.9 "Bar is amazing."
      10.0 "Lovely bar service, according to 100%."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.3 "93% appreciated the closeness to the beach."
      8.6 "86% enjoyed the restaurants & bars nearby."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Food is delicious."
      9.7 "97% loved the dining experience."
      8.0 "80% loved the menu selection."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 726 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.0 "Management was excellent, said 70%."
      10.0 "Lovely bar service, according to 100%."
    • 8.9 "Location is great."
      8.4 "84% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.5 "Good pool."
    • 6.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 6.1 "Average comfort."
    • 5.6 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "Only 68% found the balcony ok."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 15 reviews
    • 9.2 "World class service."
    • 9.0 "Terrific location."

    Overall rating

    8.7 Excellent
    based on 30 reviews
    • 9.2 "World class service."
    • 9.0 "Terrific location."
    • 8.5 "Breakfast is good."
    • 8.2 "Pool is good."
    • 5.7 "Rooms are ok."
    • 5.7 "Average comfort."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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