Overview

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La Tortuga Hotel & Spa - Adults Only

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

$105+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.2/10 Excellent
based on 775 reviews

Review highlights

  • 9.1
  • 8.8
  • 8.2
  • 5.2

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    With a stay at La Tortuga Hotel & Spa - Adults Only, you'll be centrally located in Centro, steps from Nuestra Senora del Carmen Catholic Church and minutes from Quinta Alegria. This spa hotel is within close proximity of Central Square and Riviera Art Gallery.

    Rooms

    Make yourself at home in one of the 51 air-conditioned rooms featuring minibars. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary cooked-to-order breakfast is served daily.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Wedding services
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 775 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
    • 8.2 "Breakfast is good."
    • 7.5 "Good pool."
    • 6.0 "Average cleanliness."
    • 5.2 "Rooms are ok."
    • 2.2 "Disappointing internet connection."
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    Overall rating

    8.3 Excellent
    based on 720 reviews
    • 9.0 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.2 "Good pool."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.6 "54% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      2.1 "For 79%, the rooms looked old."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 7 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."

    Overall rating

    8.3 Excellent
    based on 46 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 7.7 "Good pool."
    • 6.3 "Vibe was decent."
    • 5.3 "Rooms are ok."
    • 5.2 "Average comfort."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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