Overview

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Paradisus Playa del Carmen La Esmeralda
Top Luxury Hotel

5a Avenida esq. calle 112 Lote 2, 77719 Playa del Carmen, QR, Mexico
+52 984 877 3900

$457+

Overall guest ratings

9.1/10 Excellent
based on 557 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.0
  • 6.6

Good to know

  • Friendly atmosphere
  • Friendly service
  • Recreation staff is nice
  • Professional service

Nearby

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    About

    Paradisus Playa del Carmen La Esmeralda All Inclusive is a 5-minute drive from Coco Beach, where guests can snorkel beside the coral reef. It's a 5-minute drive to Playa del Carmen and the shops and bars lining Quinta Avenida, and just a little farther to Grand Coral Golf Club.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 557 reviews
    • 9.7 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      9.4 "94% thought the architecture was beautiful."
      9.2 "92% loved the facilities for kids."
      10.0 "100% said the facilities were very new."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.0 "Awesome vibe."
      8.4 "84% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
    • 8.9 "Food is delicious."
      7.7 "77% loved the dining experience."
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
    • 6.6 "Beach is so-so."

    Overall rating

    9.6 Excellent
    based on 89 reviews
    • 9.1 "Food is to die for."
    • 9.0 "World class service."
      8.7 "87% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.6 "Nice rooms."

    Overall rating

    8.8 Excellent
    based on 467 reviews
    • 9.7 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 8.9 "Vibe was good."
      8.2 "82% enjoyed the friendly atmosphere."
    • 8.8 "Location is great."
    • 8.7 "Food is delicious."
    • 8.4 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.6 "Beach is so-so."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Recreation staff is nice"
    "Professional service"
    data provided by TrustYou

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