Overview

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El Sueño Hotel & Spa

9 Oriente No. 12 Centro Historico, 72500 Puebla, PU, Mexico
+52 222 232 6489

$110+

Overall guest ratings

8.6/10 Excellent
based on 295 reviews

Review highlights

  • 9.4
  • 8.8
  • 6.1
  • 5.0

Good to know

  • Beautiful architecture
  • Stylish hotel
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A great choice for a stay in Puebla, El Sueño Hotel & Spa features a rooftop terrace and offers airport drop-off service (available 24 hours) for MXN 480 per vehicle. Guests can visit the spa to be pampered with hot stone massages, detox wraps, or body wraps, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and DVD players.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Fitness centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Adults only
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 295 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Vibe was good."
      9.6 "96% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.0 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.5 "95% thought the architecture was beautiful."
      10.0 "100% loved the terrace."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 6.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.1 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 4.0 "Value below average."
    • 3.1 "Horrible pool."
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    Overall rating

    8.6 Excellent
    based on 277 reviews
    • 9.3 "Terrific location."
    • 8.7 "Vibe was good."
      9.7 "97% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.1 "For only 61%, the noise level was all right."
    • 5.8 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.5 "Not very clean."
    • 3.8 "Value below average."
    • 3.2 "Horrible pool."
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    Overall rating

    8.5 Excellent
    based on 11 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."

    Overall rating

    8.0 Good
    based on 5 reviews
    • 6.2 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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