Overview

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Excellence Riviera Cancun Luxury Adults Only
Top Romantic Hotel

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, QR, Mexico
+52 998 872 8500

$372+

Overall guest ratings

9.5/10 Excellent
based on 870 reviews

Review highlights

  • 9.3
  • 9.2
  • 9.2
  • 2.5

Good to know

  • Friendly atmosphere
  • Luxurious Hotel
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    Location.

    The Excellence Riviera Cancun - Adults Only - All Inclusive is located on a stretch of white-sand beach 1.8 miles (3 kilometers) from Puerto Morelos, 6.2 miles (10 kilometers) from Championship Golf Course, 10.5 miles (17 kilometers) from Tres Rios Ecological, and 18.6 miles (30 kilometers) from Playa del Carmen.

    Hotel Features.

    Guest staying at the hotel will enjoy 24-hour inclusive service that includes meeting facilities, full service business center, beauty salon, wedding and honeymoon services, a catering/event staff, laundry service, medical facilities and much more. The on-premise state-of-the-art Fitness Center provides a full range of activity and exercise equipment, including treadmills, lifecycles and step machines. Guests can choose from a range of activities, including yoga and pilates classes, introductory scuba lessons, beach volleyball, and tennis lessons. For those seeking a sanctuary for the senses, MIILE Spa at the Excellence Riviera Cancun - Adults Only - All Inclusive offers aqua massages, manicures, a cold plunge pool and a Hammam, as well as the unique Spa Garden, providing a sublime atmosphere of pure indulgence. Hailed as the Riviera Maya's newest spa culture, this unusual jewel is situated in an outdoor, lush, tropical garden setting and epitomizes experience of romance, indulgence and rejuvenation. The resort features 6 outdoor swimming pools. Whirlpools allow guests to lie in warm shallow mineral water while water jets penetrate the skin, and complimentary pool cabanas are available. The resort, which made it onto the Conde Nast Gold List in 2013, offers a wide variety of dining options to please the palate. Dining a la carte, where no reservations are required provide a selection to tempt most any taste bud. 10 restaurants, including a glorious buffet restaurant, feature Mexican, Japanese, Steak and Seafood, Gourmet and Continental Cuisine. The resort includes 6 bars/lounges, including the Lobby bar, Swim-up pool bar, Dock bar & Coffee bar, as well as a Piano Cigar bar, 2 Palapa bars by the pool, and a rooftop terrace. The American Sports bar and Showtime Bar provide great entertainment as well as refreshments. A roundtrip airport shuttle is available on request for a fee.

    Guestrooms.

    All suites and rooms are newly renovated and offer superior amenities including private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, closet and double vanities, satellite television, air-conditioning with in-room climate control, a direct dial telephone with Internet data port, an alarm clock, an electronic in-room safe, coffee/tea maker, a mini bar stocked with beer, soft drinks and water.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Sauna
    • Pets not allowed
    • Private beach
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    based on 1,223 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      8.3 "83% were happy with the room service."
      8.1 "81% found the restaurant service to be one of the best."
      8.3 "Lovely bar service, according to 83%."
      10.0 "100% said the recreation staff was great."
      10.0 "100% said the concierge service was amazing."
      9.1 "Housekeeping was great, according to 91%."
      7.3 "Management was excellent, said 73%."
      10.0 "100% said the tour guides were very nice."
    • 9.2 "Awesome vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
      8.7 "87% enjoyed the lobby entrance."
    • 9.2 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
      8.7 "87% enjoyed the lobby entrance."
      10.0 "100% loved the terrace."
      10.0 "100% thought the architecture was beautiful."
      10.0 "100% loved the outdoor sports facilities."
    • 9.2 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      8.0 "80% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.7 "97% thought it was clean."
      7.3 "Clean pool, said 73%."
      8.0 "80% thought the dining area was clean."
    • 2.5 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    9.8 Excellent
    based on 1,223 reviews
    • 9.4 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      8.9 "89% enjoyed the lobby entrance."
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.1 "91% appreciated the closeness to the beach."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.8 "98% thought it was clean."
      7.7 "Clean pool, said 77%."
    • 9.2 "Excellent pool."
      7.7 "Clean pool, said 77%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      8.4 "84% were happy with the room service."
      8.4 "84% found the restaurant service to be one of the best."
    • 2.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Luxurious Hotel"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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